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Customer service ticket

Draider46_ESO
Draider46_ESO
✭✭
Why can I not create a ticket on the issue I'm having? I fill everything out & there is no button to send. Same thing with both Firefox & Microsoft edge.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Draider46_ESO

    If you're unable to start a ticket because the "Submit" button is not functioning, check your browser's ad-blocker and set it to allow requests from help.elderscrollsonline.com (add it to the whitelist).
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Draider46_ESO
    Draider46_ESO
    ✭✭
    I have tried to send a ticket from 3 different computers. And have set up the ad-blocker to allow request from help.elderscrollsonline.com. Still no luck.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Draider46_ESO

    If you are unable to submit a ticket, you can try using this Account Recovery form for specialized assistance from our support team as you may be able to open a ticket through this form.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • SlippyCheeze
    SlippyCheeze
    ✭✭✭
    I have tried to send a ticket from 3 different computers. And have set up the ad-blocker to allow request from help.elderscrollsonline.com. Still no luck.

    You may want to set it to "never block anything while visiting "*.elderscrolls.com" for testing purposes...
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