Maintenance for the week of February 17:
• PC/Mac: No maintenance – February 17
• PC/Mac: NA and EU for maintenance – February 18, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – February 19, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – February 19, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
I use a PS4 controller and the right trigger is acting like it's the left trigger, defending, and the left trigger does NOTHING. I had to reinstall the entire game to fix this once, but it's doing it again. Please help.
First, make sure ESO is set to Gamepad Mode for using a controller.
Navigate to Settings.
Toggle the option for Gamepad Mode to On.
If you still have issues with the PS4 controller, the next thing you can do is try it on different USB ports on your Mac. You should also disable any third party overlays which could affect the PS4 controller.
Yes, I have activated Gamepad mode. That is where the R2 and L2 button aren't working. Those buttons do work with other applications so I know it's something in ESO.
No USB connectors. Mac OS automatically connects a PS4 controller via bluetooth. I'm not using any overlays, keymapper and no other application other than chrome is running. I'm not using steam either.
Thanks for the video and additional details about the PS4 controller. At this point we suggest opening a ticket with customer support. Our support team can investigate further into what else would cause this if it's not an issue with the controller itself.
Have you guys figured this out? I just installed the game brand new on my Mac and connected by PS4 controller and tried using it. It's having the same problem as you! The game is not recognizing my R2 button is the R2 button when I press it. It shows it as L2. So I also cannot block using L2 while also using attack with R2.
I have similar issues. The top right trigger will not work at times. Other buttons will act erratic. Switching to a different virtual screen fixes the problem for a bit, but the problem always come back. The weird thing is sometimes there are no problems at all; you just don’t know when the problem will arise.`
I’ve been using the usb cable. The problem still exist but is manageable. Whenever I get a controller glitch I use the track pad to quickly go to another virtual screen and come back. The controller works fine after that, however the problem comes back after a while (sometimes a long while) and I will have to repeat the process. This is the reason I play in FullScreen Window mode not FullScreen mode on the Mac. In FullScreen Window mode going to a virtual screen is simply a matter of a four finger slide on my track pad. On FullScreen mode I can’t do that so fixing the controller glitch is a bigger pain. I’m hoping ZOS fixes Window FullScreen mode so I no longer see the menu bar because I real can’t use FullScreen mode with the controller.
I'm reading this after a year, because I don't know what to try anymore, and I have the same. I have also a Xbox One controller but some keys are scrambled and the main buttos a-b-x-y are not working at all. I'm trying a PS4 Dual Shock. Working fine on macOS Catalina, but the bad surprise, L1 and L2 are not working and L2 is acting as blocking. I just wrote a post about Xbox controller with no reply, and I'm sadly surprised, after a year not even dual shock issue is solved. The issue happens only to ESO in both controllers with no solution and no feedbacks. Time to fix it, please.
Had the same problem trying to use PS4 Dual Shock controller on my Mac. I spent an hour troubleshooting with ESO support. Their conclusion was this: “Currently Gamepad mode is not supported on the Mac client even though the option is visible and accessible. I would recommend using third-party applications. Please be aware, this is done at your own risk however.”
Luckily, I downloaded Steam and was able to operate the PS4 controller through steam when the controller is connected to the computer via Micro USB. Unfortunately the controller will not work through Steam via bluetooth, even though Mac allows you to connect to the controller. Hope this helps!