Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Unable To Login - Stuck on requesting character load - infinite loading screens - random DC

Partomax
Partomax
✭✭✭
the title says it all ;/ for a few days now I've been experiencing all those problems, many times when i try to log in it gives me an error, if I insist for long enough (10-15 times on the best days) I will eventually manage to log in but after I do I try and load a character and it will just get stuck on the "Requesting Character Load" (today I did an experiment to see if it was just slow and I let it there while I hanged out with some friends and family) it was still there when I came back like 6-7 hours later. On some days I manage to get in my character (although if I log out and try and pick another it gets stuck again) but when I'm it I often get stuck in infinite loading screens (my usual loading time is 30 seconds to 1 minute) in those cases I just shut down the game and open it again but then all the previous problems happen. And the last, and least relevant problem, sometimes (rarely) I get DCed especially in Summerset zones.

I've tried to run a repair and uninstalled all my addons but the problems persist.

Any idea?
PC/EU - This is a signature
  • soldierofzion82
    soldierofzion82
    ✭✭✭
    Mine is having the same issue. Preordered Summerset too. Haven't played much in weeks. Got on for a bit a week ago to check mail and do daily writs. Not working again. Did a repair. Have fast internet. Eternal loading at the character load screen. Meh.
  • kimaeril
    kimaeril
    ✭✭✭
    I'm having the same issue. I was just on about an hour ago and have been trying to log back on for about 15 minutes and I'm stuck on character load. I'm on PC/NA. I'm going to run a repair and see if that helps.
  • soldierofzion82
    soldierofzion82
    ✭✭✭
    Turned off all add-ons. Ran repair. Still no sauce. Can't get past the character load screen. Ugh.
  • ZOS_Bill
    ZOS_Bill
    admin
    You can find troubleshooting steps in this thread that can help with infinite loading screens and getting stuck on requesting character load. If the problem still persists after the troubleshooting, you can contact customer support for additional assistance.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • unnecesaurus
    unnecesaurus
    Soul Shriven
    Almost the same here, except I'm not stuck—after a minute or two I'm disconnected without an error code and when I do manage to log in, any loading screens can and most likely will kick me out of the game without an error code. Already tried the steps suggested in that link and some more. Also contacted customer support and they were of little to no help (last message came in THREE DAYS ago, and I will NOT buy the excuse that support doesn't work on weekends because I got my forum invitation yesterday from support).

    Sent a refund appeal to Valve. If this was just on my end I guess I'd be more willing to work it out with support (if they didn't take three days to get back to me), but seeing as how so many users have been having the very same problem for a very long time, I'll just run for the hills. Never going to give this game another shot (this would've been my first time playing it), not even if there's a chance for me to get it outside of Steam...
  • MeanWorldSyndrome
    I've had the same problem for months now. Only "fix" I found is connecting through a VPN.
  • soldierofzion82
    soldierofzion82
    ✭✭✭
    Mine no longer shows eternal loading but I get booted after character login with a non specific error message. Rats.
  • Gprime31
    Gprime31
    ✭✭✭✭
    Just uninstall and play something else...this game is not worth it anymore.
  • Partomax
    Partomax
    ✭✭✭
    I like the game and I have no intention of quitting it, especially after sinking well over 3000 hours in it. Still these things really upset me especially considering I'm losing the events and losing time.
    PC/EU - This is a signature
  • KwarcPL
    KwarcPL
    ✭✭✭
    Same here... but I cannot even get into character selection screen. Game is loading and loading, but after some time "login error". What I can say? Some players had problem, ZOS patched it and now other players have the problem.
  • Mihari
    Mihari
    ✭✭✭
    I had problems before and even more problems after the patch. ESO is on the evening almost unplayable at the moment.
Sign In or Register to comment.