Maintenance for the week of October 5:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
Customer Service
Wreuntzylla
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So, in the early days of ESO, customer service was sometimes helpful, sometimes not, but always frustrating.
I recently made a mistake that essentially resulted in 750 master writ vouchers being tossed into the toilet. Totally my bad. could have been avoided by simply refreshing my memory.
It was a sizeable enough loss that I decided to submit a ticket, which in hindsight was odd. Due to my previous experiences with ZoS customer service, I expected either a simple rejection or a series of requests for completely irrelevant information. At which point I would have just stopped interacting with the service rep and been disgruntled for a few days.
To my surprise and delight, they returned the vouchers within a very short period of time, no fuss no muss.
Kudos to the new customer service experience!
I recently made a mistake that essentially resulted in 750 master writ vouchers being tossed into the toilet. Totally my bad. could have been avoided by simply refreshing my memory.
It was a sizeable enough loss that I decided to submit a ticket, which in hindsight was odd. Due to my previous experiences with ZoS customer service, I expected either a simple rejection or a series of requests for completely irrelevant information. At which point I would have just stopped interacting with the service rep and been disgruntled for a few days.
To my surprise and delight, they returned the vouchers within a very short period of time, no fuss no muss.
Kudos to the new customer service experience!
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Stewart1874✭✭✭✭✭750 - Seven-hundred-and-fifty?
Wow! Thats amazing, I keep getting 2s and 5s. Quite upsetting.
PS4 - Europe - Aldmeri Dominion -
heaven13✭✭✭✭✭
✭✭I will agree that customer service seems to have turned around quite a bit from the early days. I no longer dread contacting customer support. They've been quite helpful and quick to respond lately and I haven't had to deal with the hassle of automated responses until eventually issue got escalated to a real person.
Definitely an improvement on this front, so thank you for that ZOS.PC/NAMountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of Death | Defanged the Devourer | Nature's WrathMeet my characters:
vAA HM | vHRC HM | vSO HM | vDSA | vMoL | vHoF HM | vAS+1 | vCR+1 | vBRP | vSSSorcha Velane | Breton templar dps/healer, Flawless Conqueror, Master Angler
Camilla Caro | Imperial stamsorc tank, Master Angler, Stormproof
Aindelwyn | Bosmer stamblade, Stormproof
Bretilde the Unbroken | Nord stamdk, Stormproof
Adelaisa Loche | Imperial magblade, Stormproof
Alcaeus Thaevarian | Imperial stamplar/tank
Yrsa Flame-Kissed | Nord warden tank
Nyseilvei | Altmer Maormer magsorc, Stormproof
Morrigan Le Guen | Breton magden/healer, Stormproof
Vycentia Incendus | Imperial dragonknight tank
Naima al-Janir | Redguard stamden
Uvrissa Vilandrys | Dunmer magdk
Maura Velane | Breton magcro/healer
Aoife Erelié | Breton sorc healer
Desdemona Opetreius | Imperial stamcro, Level 10 Master Angler
Below CP
Raenora Wraith-Breaker | Nord necro tank
Cindaerinil | Altmer nightblade tank -
Wreuntzylla✭✭✭✭✭
✭✭Stewart1874 wrote: »750 - Seven-hundred-and-fifty?
Wow! Thats amazing, I keep getting 2s and 5s. Quite upsetting.
Play the game as long as I have, build up 20 or more 9/9 crafters, complete crafting achievements when you are bored, and you can have a fairly decent number of vouchers per week. I think 750 is about what comes in on a weekly basis as I have been adding about one set station (all three crafts) per week.
I would say I am a year out from completion, but those darn kids keep adding new sets! -
Stewart1874✭✭✭✭✭Wreuntzylla wrote: »Stewart1874 wrote: »750 - Seven-hundred-and-fifty?
Wow! Thats amazing, I keep getting 2s and 5s. Quite upsetting.
Play the game as long as I have, build up 20 or more 9/9 crafters, complete crafting achievements when you are bored, and you can have a fairly decent number of vouchers per week. I think 750 is about what comes in on a weekly basis as I have been adding about one set station (all three crafts) per week.
I would say I am a year out from completion, but those darn kids keep adding new sets!
Holy ***! Well played man, seriously impressed at that turnover. I was thinking you were talking about one voucher though ahhahaPS4 - Europe - Aldmeri Dominion