stupid maintenance

  • Maryal
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    Thannazzar wrote: »
    Probably addressing the infinite jewel crafting resource exploit.

    I am sure the infinite jewelry crafting resource issue is one of the things ... I assume I wasn't the only one who submitted a ticket for this. I know there is also a bug in one of the summerset quests where halfway through the quest, the walls, floor, ceiling and furniture disappeared ... very difficult to complete the quest with this problem.

    Edited by Maryal on May 23, 2018 4:15AM
  • DieAlteHexe
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    CiliPadi wrote: »
    Yup, these things happen when MMO launches or big updates. I'll take my gaming vacation once everything stabilizes

    Not with most MMO's. Mainly just Zeni.

    There's a reason for the expression "Never play on patch day" and that expression has been in use for decades, for good reason.

    Of all the MMO's I've played since 2007 this is the only game that that's true of.

    SWTOR, WoW, LoTRO, Rift etc. I can't think of an MMO that hasn't experienced this sort of thing, hence the expression. I will never forget accumulating over a month's worth of credit in WoW for all the downtime. EQ (original, don't know about II as I didn't play it much) had similar issues. SWTOR is the most recent and there were days...

    It is what it is and unfortunately is something that happens all too often.

    I agree that maintenance is necessary. I played all of those you listed save for WoW and EQ. I played them a lot. Never experienced the downtime on updates with them that I have with ESO. But, again, it wouldn't matter to me personally if it wasn't always during the time when I have to play. LOL Oh...and all those other games (don't know about WoW) did their maintenance (and do) during normal business hours.

    Heh, tell me about it. :) ESO loves to do maint. right in the middle of my best play time. I learned to get over it years ago because it just wasn't worth the angst.

    Depends upon where you are geographically located and what servers you play on. Ask any Aussie/Kiwi about maint. during "normal business hours". Or those who live in the EU and play on US servers (there are, or at least were) games where there wasn't a choice, at least at release.

    I kind of wish that maint. could be like it was waaaaay back in time when there was a nightly hour or two when the servers were taken down usually the middle of the night US time so that still buggered up my schedule but at least it was a known time frame and, usually, didn't amount to huge offline times. Usually.

    What I really would like to see is specific to location times. So the folks in AU/NZ didn't lose an evening etc. EU servers as well. But noooooo, we all have to live with US times. Meh.

    I hear ya. I play on PC NA. It irks most of the Aussies I run with. For EU players that 4A EDT IS regular business hours being 6 to 7 hours ahead of us in the central and eastern time zones. Well, mostly. That makes it around 10A to 5 or 6P their time (I'm thinking England, anyway.) It would be nice to be able to give feedback to @ZOS_GinaBruno and @ZOS_JessicaFolsom on this matter in the proper forum.

    Yeah, servers down at 10:00 my time. That's "optimal" for me. Granted it is business hours for the EU but for me? Prime time. Whilst I dislike it, I realise that it's unlikely to change. I do wish it wasn't usually on a Monday, they're bad enough as it is without long downtimes. :/

    You need to move to the States, then, man. :) I know, I know. Much easier said than done. lol

    Hehehe, I moved from the States to the EU about 15 years ago. Not moving again, that was a real...challenge. :) I'll just deal with the time zone differences (and grumble about 'em, of course!).

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • DoctorESO
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    There will come a time when an MMO can undergo maintenance without going offline. But that time is not today, nor is it tomorrow.
  • Lord_Eomer
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    Is it going to be 3 hours maintenance? or just quick patch to address some issue?
  • krachall
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    CiliPadi wrote: »
    Yup, these things happen when MMO launches or big updates. I'll take my gaming vacation once everything stabilizes

    Not with most MMO's. Mainly just Zeni.

    There's a reason for the expression "Never play on patch day" and that expression has been in use for decades, for good reason.

    Of all the MMO's I've played since 2007 this is the only game that that's true of.

    Then you never played UO, EQ, DAoC, WoW, or DDO. LOL..the "never play on patch day" mantra was true for all of those games.

    As much as I complain about ESO and ZOS, I'll say that they have the least downtime and most trouble-free major updates that I've seen in 20 years of MMOs.
  • Rocki
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    I will never forget accumulating over a month's worth of credit in WoW for all the downtime.

    That WoW credit was given even though the servers were down for only a few days, Blizzard recognised people had paid to play their game in that time so they gave 30 days sub time to everyone affected to make up for it.

    You try to make the argument here that ESO Plus subscribers should have their time compensated - if you pay for 30 days of ESO Plus and the servers are only available for 25 of them, how about giving us another 5 days? For some reason people around here consider that asking for something for free, instead of expecting what you've already paid for, 30 days.

    And I've also played lots of other MMOs, none of them have the frequency and overall volume of ESO's downtime. Sure, you can point at lots of them that have had periods of downtime after major updates but I can't think of any that go down for multiple hours during prime time for many people on a weekly basis. Name one.

    Edited by Rocki on May 23, 2018 7:43AM
  • Vapirko
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    Personally I’m glade they’re jumping on some issues. Imo I’m really loving the way pvp feels right now. Whatever they did with moving certain things server side and with character loading really worked. FPS is much more stable as well. Though the Psijic order skills and some sets are OP, I love the summerset zone.
  • Turelus
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    gresiac wrote: »
    every patch its the same damm thing

    To love a game so much that you get frustrated when it goes down for maintenance isn't a bad thing. :-)
    However letting those frustrations manifest in unconstructive forums posts could be. :tongue:
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • DrOuttaSight
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    Is it going to be 3 hours maintenance? or just quick patch to address some issue?
    Maintenance for the week of May 21:
    · PC/Mac: North American and European megaservers for patch maintenance – May 23, 4:00AM EDT (8:00 UTC)

    Guesstimation
    Looking at the time the posts started appearing about the problems people are experiencing
    I don't think they have allowed time to fully test this above announced patch, so I will expect another patch maintenance.

    4+ hours has been the norm so far this year

    Edited by DrOuttaSight on May 23, 2018 7:55AM
    Forums are for........... venting/letting off steam
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  • Banana
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    Maintenance is a good thing
  • anitajoneb17_ESO
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    Banana wrote: »
    Maintenance is a good thing

    Yes, the forums would be dead without the maintenances and the loading screens :)
  • Beodamacsa
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    Moaning about it changes nothing.
  • AndyMac
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    Maintenance is a good thing for sure - but it would be nice if they held off for a couple of hours. That would give Australian players - like me - at least some playing time.

    It would still be the dead of the night in the US for the maintenance - so I can't see the harm.

    Edited by AndyMac on May 23, 2018 8:13AM
    Andymac - Magicka DK - EP Grand Overlord - Flawless Conqueror
  • Wreuntzylla
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    DoctorESO wrote: »
    There will come a time when an MMO can undergo maintenance without going offline. But that time is not today, nor is it tomorrow.

    It was yesterday. Welcome to GW2 and 2012.
  • Bam_Bam
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    PlagueSD wrote: »
    ...and THIS is why I'm not taking vacation until Thursday. Monday patch, Tuesday broke, Wednesday fixed.

    Play all day Thurs-Mon. :)

    JINXED
    Joined January 2014
    PC EU - PvE & BGs & PvP (Vivec)
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  • ItsMeToo
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    ... never mind ...
    FYI - There is no such thing as 'night capping' in a world wide MMO.
    FYI - There was no paid Beta. When they launched the game the Beta was over, even if you don't think it was.
    FYI - It's B2P not F2P. There is a difference.
    FYI - It doesn't take any player skill to mash keys or buttons in this game. The ones that stay alive longer have the better internet connection and speed.
    FYI - The game is not broken, it still works. It just has 'bugs' that need to be fixed.
    Balance is a "Bad" thing.

    Example: There were hundreds of Jedi and only two Sith in Star Wars. The Jedi wanted, "Balance in the Force" and they got it. Now there are only two Jedi and two Sith.

    Balance is a "Bad" thing.
    Is the glass half full or half empty?
    I say, "Get a smaller glass."
  • cheops
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    PlagueSD wrote: »
    ...and THIS is why I'm not taking vacation until Thursday. Monday patch, Tuesday broke, Wednesday fixed.

    Play all day Thurs-Mon. :)

    Nope, Thurs-Sun

    Monday is maintenance day! :D
  • drkfrontiers
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    As a developer I appreciate maintenance. One can never have too little maintenance is what I say!
    "One must still have chaos in oneself to be able to give birth to a dancing star."
    ~ Friedrich Nietzsche
  • SixVoltCar
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    gresiac wrote: »
    every patch its the same damm thing

    I'm seriously starting to think that they don't patch at all-- but rather shut the whole thing down for "maintenance" and tell the programmers to START fixing things.

    (( their job must be incredibly stressful ))
    Edited by SixVoltCar on May 23, 2018 8:45AM
  • DieAlteHexe
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    Rocki wrote: »
    I will never forget accumulating over a month's worth of credit in WoW for all the downtime.

    That WoW credit was given even though the servers were down for only a few days, Blizzard recognised people had paid to play their game in that time so they gave 30 days sub time to everyone affected to make up for it.

    You try to make the argument here that ESO Plus subscribers should have their time compensated - if you pay for 30 days of ESO Plus and the servers are only available for 25 of them, how about giving us another 5 days? For some reason people around here consider that asking for something for free, instead of expecting what you've already paid for, 30 days.

    And I've also played lots of other MMOs, none of them have the frequency and overall volume of ESO's downtime. Sure, you can point at lots of them that have had periods of downtime after major updates but I can't think of any that go down for multiple hours during prime time for many people on a weekly basis. Name one.

    Servers were down for a LOT more than "a few days". :)

    As for the practise of doing this (compensation), I'm all for it although not necessarily relating to subs. It's nice when a company realises that for whatever reason (be it their fault or not) the customers will be pleased with comp. Having a mixed sub/free customer base makes the "extend the sub" comp. not terribly helpful for those who do not pay. Makes sense that if you are dealing with high numbers of players to come up with something that fits for both subs and freebies.

    As to your last paragraph? ESO does not go down for multiple hours on a weekly basis. It has gone awry too often but on a weekly basis? Nope.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Sylosi
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    DoctorESO wrote: »
    There will come a time when an MMO can undergo maintenance without going offline. But that time is not today, nor is it tomorrow.

    That time has existed for nearly 6 years, Guild Wars 2 doesn't have downtime for maintenance patches, all that happens is you get a message that a new patch is available in 10 mins, if the patch is important then you are forced to logout for the patch, then you restart the client, it downloads any update for the client side and you are back in the game within minutes.

    In 6 years Guild Wars 2 has maybe been down 5 or 6 times, which mostly were for extreme cases (when certain games were targeted by a massive DDOS attack a few years ago, when the datacenter went down), only twice for when they actually had to implement changes at a level that meant they needed to do a "traditional" type patch and take the game offliine for a few hours, like ESO, LOTRO, etc do every week...

    Taking the game offline for hours every week is simply another example of how MMORPGs are so out of date, it is what big websites did 20 years ago, but big websites have not needed to do that for years, you don't see Amazon, Youtube, etc going down for maintenance updates do you.
    Edited by Sylosi on May 23, 2018 8:59AM
  • Heimpai
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    Well looks like I’ll be watching tv instead of playing eso on my day off...what a disappointment, got my hopes up just to end up watching tv
  • Y_Sync
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    I hope they fix the stuttering.
  • Mureel
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    Rocki wrote: »
    I will never forget accumulating over a month's worth of credit in WoW for all the downtime.

    That WoW credit was given even though the servers were down for only a few days, Blizzard recognised people had paid to play their game in that time so they gave 30 days sub time to everyone affected to make up for it.

    You try to make the argument here that ESO Plus subscribers should have their time compensated - if you pay for 30 days of ESO Plus and the servers are only available for 25 of them, how about giving us another 5 days? For some reason people around here consider that asking for something for free, instead of expecting what you've already paid for, 30 days.

    And I've also played lots of other MMOs, none of them have the frequency and overall volume of ESO's downtime. Sure, you can point at lots of them that have had periods of downtime after major updates but I can't think of any that go down for multiple hours during prime time for many people on a weekly basis. Name one.

    Servers were down for a LOT more than "a few days". :)

    As for the practise of doing this (compensation), I'm all for it although not necessarily relating to subs. It's nice when a company realises that for whatever reason (be it their fault or not) the customers will be pleased with comp. Having a mixed sub/free customer base makes the "extend the sub" comp. not terribly helpful for those who do not pay. Makes sense that if you are dealing with high numbers of players to come up with something that fits for both subs and freebies.

    As to your last paragraph? ESO does not go down for multiple hours on a weekly basis. It has gone awry too often but on a weekly basis? Nope.

    Maybe you aren't up yet - but up until this patch was about to drop, there is maint every Monday for min 2 hours, often longer, once shorter (like 1:15). Possible since it's 4am for you when it starts (or earlier) you don't notice it, but I do and it wrecks my Monday Mornings (my only alone time all week) - so it sticks out for me. It is also right smack middle of AU/Oceanic prime time.
  • DieAlteHexe
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    Sylosi wrote: »
    DoctorESO wrote: »
    There will come a time when an MMO can undergo maintenance without going offline. But that time is not today, nor is it tomorrow.

    That time has existed for nearly 6 years, Guild Wars 2 doesn't have downtime for maintenance patches, all that happens is you get a message that a new patch is available in 10 mins, if the patch is important then you forced to logout for the patch, then you restart the client, it downloads any update for the client side and you are back in the game within minutes.

    In 6 years Guild Wars 2 has maybe been down 5 or 6 times, which mostly were for extreme cases (when certain games were targeted by a massive DDOS attack a few years ago, when the Datacenter went down), only twice for when they actually had to implement changes at a level that meant they needed to do a "traditional" type patch and take the game offliine for a few hours, like ESO, LOTRO, etc do every week...

    Taking the game offline for hours every week is simply another example of how MMORPGs are so out of date, it is what big websites did 20 years ago, but big websites have not needed to do that for years, you don't see Amazon, Youtube, etc going down for maintenance updates do you.

    GW always intrigued me in that respect. I remember when it came out thinking "at last! the industry can now adopt this standard and we can do away with these pesky maint./patch time outs!".

    Unfortunately, for whatever reason, it didn't happen. Shame really.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • KingMagaw
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    CiliPadi wrote: »
    Yup, these things happen when MMO launches or big updates. I'll take my gaming vacation once everything stabilizes

    Not with most MMO's. Mainly just Zeni.

    There's a reason for the expression "Never play on patch day" and that expression has been in use for decades, for good reason.


    I agree i have had that expression for most of my life in regards to games.


    ZOS have proven to be, the most incompetent company i have ever personally witnessed when it comes to releasing and testing patches. True never play on patch day, but ZOS have furthered this to patch day and MULTIPLE times afterwards, in 2018.


    QA is next to nothing and almost every single patch results in breaking or re-breaking multiple things in ESO. Every achievement in ESO has been exploited due to ZOS constantly rushing out content and not addressing previous outstanding issues.


    Already people have exploited this patch in multiple ways, achievements and gear. This is what disappoints me the most as i have become numb to ZOS not being competent.
  • Androconium
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    or just quick patch?

    ahahahahahahahhahaahha. aha.

  • Rocki
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    Servers were down for a LOT more than "a few days". :)

    Well that depends on when you're talking about I guess, I admit I didn't start playing until vanilla had already been out for several months but I can't remember it ever lasting for more than a few days. What I can definitely say though is that Blizzard always compensated for the downtime.
    As to your last paragraph? ESO does not go down for multiple hours on a weekly basis. It has gone awry too often but on a weekly basis? Nope.

    I guess they don't always do the weekly maintenace but it feels pretty regular.
  • DieAlteHexe
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    Rocki wrote: »
    Servers were down for a LOT more than "a few days". :)

    Well that depends on when you're talking about I guess, I admit I didn't start playing until vanilla had already been out for several months but I can't remember it ever lasting for more than a few days. What I can definitely say though is that Blizzard always compensated for the downtime.
    As to your last paragraph? ESO does not go down for multiple hours on a weekly basis. It has gone awry too often but on a weekly basis? Nope.

    I guess they don't always do the weekly maintenace but it feels pretty regular.

    Aye, I do recall Blizz being very good about comp but it was pretty easily done given we were all subs so they could just extend our subs.

    We don't have issues here every maint. We do, lately, seem prone to them after major updates. Too, this past month has been sprinkled with outages that had nothing to do with ZoS which just cranked frustration levels for everyone, them included, I'm sure.

    I still swear by "don't play on patch day" unless you're a patient sort. It's born of pragmatism over the years. That said, I played on patch day. LOL but I'm not freaked out by maintenance maintenance either.

    ETA: FWIW, I'm being patched which, historically, means won't be much longer. Yaaay!
    Edited by DieAlteHexe on May 23, 2018 9:45AM

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • JumpmanLane
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    All this maintenance is the weirdest thing for me, coming from Second Life. They had servers on both coasts and all around the world. The game never actually shut down. They had rolling restarts where one server might shut down. And you had to TP somewhere else that was located on another server; but they never shut the WHOLE game down JUST to perform maintenance.

    I might not be able to go to my house; but I could go SOMEWHERE in world.

    (Then again Summerset is buggy af.lol).
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