PTS Region character copy query

Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
We are currently investigating issues some players are having on the North American megaservers. We will update as new information becomes available.
Sasco
Sasco
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Is there anyway to decide which server region gets characters copied over to PTS? I initially had my US characters, which I wanted but after today's patch the single eu character I have was copied over, which I really didn't want!
  • RoyJade
    RoyJade
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    No, only ZOS can choose. And since only one server can get copied at a time, they switch regularly (ofter each two weeks, and three weeks on this pts cycle).
    Do not expect to have your NA chars back for Summerset testing, the next time they'll be on the pts is probably for the Q3 dungeon dlc pts.
  • Sasco
    Sasco
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    Cheers, thanks, if you had no characters on a server to they always pick a populated region of yours to copy?
  • Darlon
    Darlon
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    Sasco wrote: »
    Cheers, thanks, if you had no characters on a server to they always pick a populated region of yours to copy?

    No, they copy the entire NA or EU database at a time. They do not copy NA data for player x and EU data for player Y

    If you have no characters on the server that is currently copied, your pts account will just be empty... you will have to use templates in that case
    Edited by Darlon on May 9, 2018 1:36PM
  • david_sgt83b14_ESO
    Sasco wrote: »
    Cheers, thanks, if you had no characters on a server to they always pick a populated region of yours to copy?

    No, they don't. They copy the active characters of beta testers over. Until Monday, all beta testers had their active characters copied over to use if they wanted to do so. Now, all the beta testers playing actively, on the EU servers can do the same thing. I play on NA, since I live there and had no characters to work with, post wipe. My choices were to start a level 1 character or make a template character to use, which is what I did.

    It may be that they copy all active accounts over, from live to PTS, in turn. If, like me, you didn't have any active characters on EU, then you'd start fresh, like me, instead of having your EU character available.
    PC/NA
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