Give us a reason to keep paying you, Zenimax

Lynx7386

The level of disconnection between your game directors, developers, community representatives, and customers is mind blowing. We hear one thing from wrobel, something entirely different from gina, and then stances do a complete 180 two weeks later. Does anyone actually know what the hell they're doing? Is there any infrastructure to your company, any quality control, any oversight?

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

I've been holding out for well over a year now waiting for the base game changes we were told were coming to actually show up, and we've been misled once again. Give us a reason to believe you for once, because my patience has run out, I'm tired of paying for a broken product and as a customer I'm tired of being taken advantage of. Zenimax has lost all credibility and good faith from me, my subscription is done and you're not getting this customer back until something is done to warrant it.

Aliyavana

I want more outfit system features

Riddari

I want tank features on my templar

SydneyGrey

Please don't say "we" as if you speak for everyone.

MornaBaine

@Lynx7386 while I feel your pain (believe me, after 4 years with this game I realllly do!) your argument will stand scrutiny better if you supply additional information. What changes? When was this said and by whom? Link some sources. I am ALL FOR holding this company's feet to the fire. But to be taken seriously you gotta supply facts with your outrage.

Lynx7386

MornaBaine wrote: »

@Lynx7386 while I feel your pain (believe me, after 4 years with this game I realllly do!) your argument will stand scrutiny better if you supply additional information. What changes? When was this said and by whom? Link some sources. I am ALL FOR holding this company's feet to the fire. But to be taken seriously you gotta supply facts with your outrage.

This is in reference to the post by Gina today claiming that we were simply 'misinformed' and that there are not going to be any more class balance changes with summerset (other than the few changes made in the first PTS version).

This is after being told over and over again going all the way back to morrowind's launch that class balance changes were a priority and in the works. Over a *** year and they still have nothing to show for it.

VaranisArano

Personally, as long as ZOS keeps developing content I'm interested in and PVP is still playable, I'll keep playing the game and paying for the content I'm interested in.

Dapper Dinosaur

Game chat has been broken for me and many other people on Xbox for what feels like well over 3 months. Hard-restarting doesn't even fix it.

NewBlacksmurf

Suggestion: you just wait and buy an actual bundle unless you must play all the time with the latest content. Then.....that’s your reason to give them money

grizzledcroc

I do remember seeing a post that this patch would include the balance changes.

SpiderKnight

grizzledcroc wrote: »

I do remember seeing a post that this patch would include the balance changes.

There's a post somewhere here that says now they don't have any planned between now and final.

Lake

From their actions recently, we do know who calls the final shots: the marketing department.

Animus-ESO

As a templar main in PvP I'm extremely disappointed in the summer set patch. None of the glaring issues with my class and the game have even been touched. Templars barely function as anything but mindless BoL spammers in zergs. Our dps and passives are all garbage. In the dragon bones patch a dev made a comment on my forum post promising they will rework templar skills. Make them more viable in roles other then healing. Well? Where the check are these amazing changes?

Lynx7386

Lake wrote: »

From their actions recently, we do know who calls the final shots: the marketing department.

Exactly. Anything they cant monetize and make a quick buck off of, they dont give a damn about.

So unless they start selling "class balance DLC" on the crown store, we're not getting jack.

jerj6925

Lynx7386 wrote: »

The level of disconnection between your game directors, developers, community representatives, and customers is mind blowing. We hear one thing from wrobel, something entirely different from gina, and then stances do a complete 180 two weeks later. Does anyone actually know what the hell they're doing? Is there any infrastructure to your company, any quality control, any oversight?

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

I've been holding out for well over a year now waiting for the base game changes we were told were coming to actually show up, and we've been misled once again. Give us a reason to believe you for once, because my patience has run out, I'm tired of paying for a broken product and as a customer I'm tired of being taken advantage of. Zenimax has lost all credibility and good faith from me, my subscription is done and you're not getting this customer back until something is done to warrant it.

Look at what Bungi got away with, I'm not saying Zenimax is as bad as bungi but people keep giving them money before hand so why would they? If the money dried up you bet they would change in a hart beat, but the player base is all about instant gratification and as long as they can log in and jump on the hampster wheel doing there dailys and the running the dungeons in the same way again and again... where is the incentive for Zenimax to dip in to the profits and keep things freash and fun?

MLGProPlayer

I remember Wrobel responding to concerns on the Morrowind PTS forum that they understood magicka warden was underperforming but that they would work on it later.

It's been over 12 months. We're still waiting. No changes at all for Summerset...

I'm not sure how ZOS has the audacity to sell us a broken product and then not bother to fix it.

casparian

ZOS_Wrobel wrote: »

Thanks to everyone for providing feedback on the Warden! We’d like to chat about some things we’re planning to do for this class. First, we’re aware that Lotus Flower doesn’t currently work with medium attacks, and will be fixing this. We’re also working on the issue where you can see the beam from the Betty Netch while you’re stealthed. This is certainly less than idea, and have a fix for this coming. Additionally, we’re looking at decreasing the strength of the heal over time from Secluded Grove to maintain a cheaper Ultimate. This will reduce the overall effectiveness of the Ultimate, but still provide the Warden access to a burst heal.

Some of you have noted that you’d like to see more DPS from Magicka Wardens, and we’ll be looking at the DPS across all classes and specs for a future update. We’re also looking into ways to improve the bear in PvP scenarios to prevent him from running everywhere, and also improve how Warden abilities work with animation cancelling.

Thanks so much for all the feedback thus far, and keep it coming!

That was 10 months ago. Maybe the light attack changes were their attempt to make good on this promise?

Hopefully things get better with the class rep program.

AlienatedGoat

MLGProPlayer wrote: »

I remember Wrobel responding to concerns on the Morrowind PTS forum that they understand magicka warden is underperforming but that they'll work on it later.

It's been over 12 months. We're still waiting. No changes at all for Summerset...

I'm not sure how ZOS has the audacity to sell us a broken product and then not bother to fix it.

Also still waiting on warden changes.

And uh, class balance changes of any kind.

Rohamad_Ali

As much as I would love to defend ZoS because I personally love them as individuals , OP has a point . We have been waiting since Marrowind . Patiently mostly . My what a mess to keep waiting ...

zParallaxz

SydneyGrey wrote: »

Please don't say "we" as if you speak for everyone.

He speaks for the majority of like minded people, I’m guessing your supportive of Zos and their recent decisions?

Vapirko

There was absolutely mention of more balance changes coming and it was supposed to be 4.02 "at the earliest." That contained a few new set tweaks but not class balance at all. And now they're don't so clearly someone was lying or something changed. This is getting pretty *** up.

LadyLethalla

Dapper Dinosaur wrote: »

Game chat has been broken for me and many other people on Xbox for what feels like well over 3 months. Hard-restarting doesn't even fix it.

Same on PS4 for me. I didn't even get any response to the ticket I posted. Hell, I haven't had ANY response to ANY ticket I've posted in months, not even the most recent one about not being able to upgrade to Summerset. One would think that would be a priority.

Also, I'll just leave this here... https://forums.elderscrollsonline.com/en/discussion/410413/guild-trader-qol-update-needed#latest
I'm sure we were promised in a recent ESO Live that there would be QoL improvements coming with Summerset. Having read every set of PTS Patch Notes, I have to now ask (and sorry for shouting) WHERE ARE THEY???

(Going off to check ESO Live now.)

DoctorESO

Lynx7386 wrote: »

The level of disconnection between your game directors, developers, community representatives, and customers is mind blowing. We hear one thing from wrobel, something entirely different from gina, and then stances do a complete 180 two weeks later. Does anyone actually know what the hell they're doing? Is there any infrastructure to your company, any quality control, any oversight?

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

I've been holding out for well over a year now waiting for the base game changes we were told were coming to actually show up, and we've been misled once again. Give us a reason to believe you for once, because my patience has run out, I'm tired of paying for a broken product and as a customer I'm tired of being taken advantage of. Zenimax has lost all credibility and good faith from me, my subscription is done and you're not getting this customer back until something is done to warrant it.

Which changes are you referring to, specifically?

MaxwellC

@SydneyGrey Glad to see you really contributing to this thread... oh wait nvm.

@Lynx7386 I'm absolutely heated & I'm trying to control it but man it just baffles me that people literally stick to ZOS white knighting them at every bit of outrage (rightfully so) directed at them. We were promised balance changes with 4.03 then boom we were told pretty much to F off while our feedback that we wasted our damn time creating is supposedly appreciated yet none of it was shown whatsoever.

This brings me back to my previous thread that I posted which featured me raging before the PTS came out. A lot of players stated something about Streamer X said this/that... They do fail to realize that streamers need access to further their careers on the gaming platform so when a streamer who visited ZOS stated "DKs are in a awesome spot" and stupidly spoke about changes to stonefist... yeah ofc I took that with a grain of salt.

I'm tired of the lack of transparency this game provides & I really wish a Destiny 2 style revolt would take place here, maybe when their damn bank is hurting they'll start to actually engage and communicate properly.

zParallaxz

DoctorESO wrote: »

Lynx7386 wrote: »

The level of disconnection between your game directors, developers, community representatives, and customers is mind blowing. We hear one thing from wrobel, something entirely different from gina, and then stances do a complete 180 two weeks later. Does anyone actually know what the hell they're doing? Is there any infrastructure to your company, any quality control, any oversight?

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

I've been holding out for well over a year now waiting for the base game changes we were told were coming to actually show up, and we've been misled once again. Give us a reason to believe you for once, because my patience has run out, I'm tired of paying for a broken product and as a customer I'm tired of being taken advantage of. Zenimax has lost all credibility and good faith from me, my subscription is done and you're not getting this customer back until something is done to warrant it.

Which changes are you referring to, specifically?

Gina Bruno stated their will be no balance changes for the remainder of the pts and now we will have to wait till the next major update.

zParallaxz

MaxwellC wrote: »

@SydneyGrey Glad to see you really contributing to this thread... oh wait nvm.

@Lynx7386 I'm absolutely heated & I'm trying to control it but man it just baffles me that people literally stick to ZOS white knighting them at every bit of outrage (rightfully so) directed at them. We were promised balance changes with 4.03 then boom we were told pretty much to F off while our feedback that we wasted our damn time creating is supposedly appreciated yet none of it was shown whatsoever.

This brings me back to my previous thread that I posted which featured me raging before the PTS came out. A lot of players stated something about Streamer X said this/that... They do fail to realize that streamers need access to further their careers on the gaming platform so when a streamer who visited ZOS stated "DKs are in a awesome spot" and stupidly spoke about changes to stonefist... yeah ofc I took that with a grain of salt.

I'm tired of the lack of transparency this game provides & I really wish a Destiny 2 style revolt would take place here, maybe when their damn bank is hurting they'll start to actually engage and communicate properly.

The only problem is that for that many people who are fed up with the same shtick being fed to us for years. There’s about the same amount of people who don’t really care and will continue to do their pve quests and daily’s while spending money in the crown store.

AlienatedGoat

zParallaxz wrote: »

DoctorESO wrote: »

Lynx7386 wrote: »

The level of disconnection between your game directors, developers, community representatives, and customers is mind blowing. We hear one thing from wrobel, something entirely different from gina, and then stances do a complete 180 two weeks later. Does anyone actually know what the hell they're doing? Is there any infrastructure to your company, any quality control, any oversight?

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

I've been holding out for well over a year now waiting for the base game changes we were told were coming to actually show up, and we've been misled once again. Give us a reason to believe you for once, because my patience has run out, I'm tired of paying for a broken product and as a customer I'm tired of being taken advantage of. Zenimax has lost all credibility and good faith from me, my subscription is done and you're not getting this customer back until something is done to warrant it.

Which changes are you referring to, specifically?

Gina Bruno stated their will be no balance changes for the remainder of the pts and now we will have to wait till the next major update.

Which will be probably never.

Seriously. They were supposed to have announced the class reps last month, that passed in silence. They were supposed to do class balance changes this PTS, that passed.

If there's one thing you can bet on with ZOS, it's that they'll fail their deadline.

Cêltic421

SydneyGrey wrote: »

Please don't say "we" as if you speak for everyone.

We doesnt mean everyone. Juat means more then one person. Everyone means everyone.

Sting864

Lynx7386 wrote: »

We're sick of hearing you'll do this, or you'll do that, only to have it put off patch after patch after patch. Meanwhile, as your entire community is waiting for things to be set right after being told that's what was going to happen, all we see is more crown store releases trying to milk our wallets and distract from the real issues.

You do NOT speak for me.... I don't recall voting for you to be king....
Thank you ZOS, for listening to your customer feedback to make a truly stellar game...
(for those of you who are familiar with the scaffolding in the Thieves' Guild dungeons... that was a perfect example of talented developers implementing customer ideas... oh, and you're welcome...)

anitajoneb17_ESO

Who cares about "balance changes" ?

95% of the game is doable with any class in any role. Only a few PvP tryhards and PvE leaderboard-seekers care about "balance".
The rest of us are truly fed up with having to relearn our characters every 3 to 6 months due to "balance changes". We're more than fed up to have to deal with an increasingly difficult resource management just because a few guys manage to play blindfolded with one hand. Just as one example out of many.
I'm grateful that ZOS doesn't give too much attention to each and every of your petty demands for the sake of "balance changes" on which you don't even all agree anyway. You'd complain no matter what. On the contrary, I wish they'd give more attention to the average Joe casual crowd who's struggling with all the changes they never asked for.

bellatrixed

I play every day and everything works and I have fun... I'm also in three guilds and don't ever see people screaming the game is broken. Am I playing the same game?

I have to wonder how many people who make these threads have played MMOs other than this. There has literally never been an MMO on the market that is not "broken" in some capacity. There is always something that needs fixing or improvement or is underperforming or overperforming. It's just what this genre is.