All my characters disappeared after this latest update

Gumbytie

My first time doing a beta on PTS for the game so maybe this is supposed to happen, but I have been trying out the new Summerset stuff for the last few weeks, trying a couple of different builds with new characters and not using my existing ones. But just updated after the update this morning, logged in, and all characters are gone. I just have option to create brand new characters. Was this supposed to happen? I know the characters aren't meant to survive over to release, but this just seems odd to me to lose everything in the middle of testing. Anyone have any suggestions?

rhapsodious

They copied over the EU characters, so any existing characters on the PTS got deleted. It's so that EU people get a chance with their character copies instead of only having templates (which is now what NA has). 100% intentional.

personman_145

Getting the same thing here.

RoyJade

It is supposed to happen. Each two weeks (or three with this update), the character copy is whiped and the other server's copy is updated. Week 1-3 were NA characters, week 4 and other will be EU.
It's the same for every PTS cycle, except that until now it was on a two week cycle.

ElFonz0

Natural part of the PTS cycle.
First 2 or so weeks, NA players get to use their characters, then EU players get to use their characters.
Because you (probably) dont have any characters on the EU megaserver, you have to start from scratch

SammyFable

Why don't you read the patch notes? It's mentioned in the very first paragraph.

Aurie

New to PTS as well.

So what happens at the end of this coming three weeks?

Does the PTS close down, or do we get to carry on playing with our current characters until the next test/update/patch (in this case the EU live server characters, and the NA template or newly created characters)? How does it work?

rhapsodious

Aurelle1 wrote: »

New to PTS as well.

So what happens at the end of this coming three weeks?

Does the PTS close down, or do we get to carry on playing with our current characters until the next test/update/patch (in this case the EU live server characters, and the NA template or newly created characters)? How does it work?

It used to be that EU characters got their copy all the way up to the start of the next PTS cycle, but the past couple of times they've copied the NA characters over again about a month after the patch hits Live. The PTS remains up and running the entire time, usually updated with whatever minor patches Live has gotten when they do the character re-copy.

SammyFable

Usually the last character copy will be present on the pts until the next update is planned. So from 21.5. you'll have the same characters for the next 2-3 months.
Previously, I think in both the CWC and Dragon Bones PTS, there was a final copy of NA characters in the last week. This might happen this time aswell, though I doubt it.

Aurie

Thanks for the answers

One more question: am I right in thinking that if I delete one of my PTS copied characters, that character will not be deleted on the EU live server?

Gythral

Aurelle1 wrote: »

Thanks for the answers

One more question: am I right in thinking that if I delete one of my PTS copied characters, that character will not be deleted on the EU live server?

Nothing you do on PTS affects live

ghastley

Aurelle1 wrote: »

Thanks for the answers

One more question: am I right in thinking that if I delete one of my PTS copied characters, that character will not be deleted on the EU live server?

Nothing ever gets copied back. Se deleting won't affect live either.

Aurie

Great! That sorts my queries out....thank you all

Nestor

With the PTS, your better off to not get attached to your characters, as they can get wiped at pretty much anytime. And this can happen weeks after new content gets released.

r8dj

Brutal.... I knew the Psijic Guar drop from the bonus crate was too good to be true.... 15min to check it out before the wipe