Vote with your wallet!

AlienatedGoat

weedgenius wrote: »

When did I say that? Man, you're a real glutton for conflict, huh? I'm pretty sure that ad was up before the Crown sale. People who are unhappy with the sale/general direction of the Crown Store can apply to affect change themselves, granted they have relevant experience of course.

Don't pay any attention to him.

As for the OP, I agree. ZOS has lost a significant portion of sales from this move.

I myself would've spent a very large sum, as I always do. Instead, I and many others are now pissed off by yet another spit in the face from ZOS.

Whoever is making these decisions at ZOS needs to re-evaluate their priorities.

Mystrius_Archaion

DoctorESO wrote: »

Huh? Did you see the OP? I'm not attributing that to you.

Calsifer wrote: »

Dear Zenimax,

I hope you review sales of crowns at 20% off, compared to sales of crowns at 50% off and TERMINATE the employee that came up with this poorly thought out sale.

Calsifer wrote: »

Yup, someone in marketing or sales should start updating their resume. They single handedly lost sales/money for Zenimax and Zenimax shareholers/investors.

You shouldn't have quoted him then without specifying.

elijafire

Calsifer wrote: »

Dear Zenimax,

Your 20% crown store sale is a mistake. Had the largest pack been discounted 50% as in the past, I would have purchased 6 . . . SIX of those packs. A sale of $450, which again you have lost. Instead I purchased a single pack $120 sale . . . congrats, you now have an unhappy customer. I must further add, with that HUGE surplus of crowns I would have purchased frivolous crap in the crown store, mount speed, bag space upgrades, mounts, homes, furniture packs. . . the list goes on.

As you dont have a physical product you are selling, WHY the crown store price ploy? There will ALWAYS be MORE to purchase with crowns and arbitrarily lowering the price would have made for some satisfied customers that would be willing to spend MORE for . . . . well, quite honestly NOTHING OF SUBSTANCE. Now I simply feel unhappy and cheated.

I hope you review sales of crowns at 20% off, compared to sales of crowns at 50% off and TERMINATE the employee that came up with this poorly thought out sale.

Seriously, its not like the crown store items have ANY material cost for you to mass produce or keep in inventory.

So sad. . . .so sad

Why'd they shut down a thread with 10 pages and direct us to a thread with 2 lol?!!?!

Very strange, is ESO hurting so bad for money that they have to turtle up their sales by 30% now? Makes me wonder how long the game will be out? Will they be shutting down soon and POOF all my stuff goes bye bye like Ashron's call did back in the day?

If they are hurting this bad for cash my confidence in the game is pretty shaky, I mean think about it, their designs are going down hill, changes that should have happened 3 years ago are only just now happening, pvp is just an emp swap fest. I don't get it.

Does anyone have their quarterly reports? Are they in the red or something? Why all these cash grabs in the last year or so?

Mureel

Calsifer wrote: »

Dear Zenimax,

Your 20% crown store sale is a mistake. Had the largest pack been discounted 50% as in the past, I would have purchased 6 . . . SIX of those packs. A sale of $450, which again you have lost. Instead I purchased a single pack $120 sale . . . congrats, you now have an unhappy customer. I must further add, with that HUGE surplus of crowns I would have purchased frivolous crap in the crown store, mount speed, bag space upgrades, mounts, homes, furniture packs. . . the list goes on.

As you dont have a physical product you are selling, WHY the crown store price ploy? There will ALWAYS be MORE to purchase with crowns and arbitrarily lowering the price would have made for some satisfied customers that would be willing to spend MORE for . . . . well, quite honestly NOTHING OF SUBSTANCE. Now I simply feel unhappy and cheated.

I hope you review sales of crowns at 20% off, compared to sales of crowns at 50% off and TERMINATE the employee that came up with this poorly thought out sale.

Seriously, its not like the crown store items have ANY material cost for you to mass produce or keep in inventory.

So sad. . . .so sad

You still BOUGHT though - so actually, they won.

Mureel

toxicpanda wrote: »

Exactly. I planned on purchasing 5 of the highest packs if the crowns had been 40-50% as they usually have in the past. Instead I only bought 1 pack of crowns, and I ONLY did that because theres an item this month that I wanted. Otherwise I would not have bought any. Instead of making $300-400 off of me, they made 1/4th of what I'd have spent. And I'm really disappointed that I even bought them for that much. I don't feel satisfied considering the insane prices they put on items like housing. Plus all of the money they make off of crates, 4 day limited items, furnishing packs, etc. Items are too expensive now to justify buying crowns anywhere near full price, ever.

But you just helped insure that this goes on/gets worse by accepting it.

IDC really because w/e - your life/money - but voting with your wallet doesn't traditionally mean 'buy the stuff you can afford anyway' xD

elijafire

Mureel wrote: »

toxicpanda wrote: »

Exactly. I planned on purchasing 5 of the highest packs if the crowns had been 40-50% as they usually have in the past. Instead I only bought 1 pack of crowns, and I ONLY did that because theres an item this month that I wanted. Otherwise I would not have bought any. Instead of making $300-400 off of me, they made 1/4th of what I'd have spent. And I'm really disappointed that I even bought them for that much. I don't feel satisfied considering the insane prices they put on items like housing. Plus all of the money they make off of crates, 4 day limited items, furnishing packs, etc. Items are too expensive now to justify buying crowns anywhere near full price, ever.

But you just helped insure that this goes on/gets worse by accepting it.

IDC really because w/e - your life/money - but voting with your wallet doesn't traditionally mean 'buy the stuff you can afford anyway' xD

You said what I was thinking lol. They are playing the odds and for all his moaning he still fell for it.

Heka Cain

Cry me a river!

DoctorESO

elijafire wrote: »

Calsifer wrote: »

Dear Zenimax,

Your 20% crown store sale is a mistake. Had the largest pack been discounted 50% as in the past, I would have purchased 6 . . . SIX of those packs. A sale of $450, which again you have lost. Instead I purchased a single pack $120 sale . . . congrats, you now have an unhappy customer. I must further add, with that HUGE surplus of crowns I would have purchased frivolous crap in the crown store, mount speed, bag space upgrades, mounts, homes, furniture packs. . . the list goes on.

As you dont have a physical product you are selling, WHY the crown store price ploy? There will ALWAYS be MORE to purchase with crowns and arbitrarily lowering the price would have made for some satisfied customers that would be willing to spend MORE for . . . . well, quite honestly NOTHING OF SUBSTANCE. Now I simply feel unhappy and cheated.

I hope you review sales of crowns at 20% off, compared to sales of crowns at 50% off and TERMINATE the employee that came up with this poorly thought out sale.

Seriously, its not like the crown store items have ANY material cost for you to mass produce or keep in inventory.

So sad. . . .so sad

Why'd they shut down a thread with 10 pages and direct us to a thread with 2 lol?!!?!

Because a few people state their position and then (intentionally or unintentionally) derail the thread with personal insults so it gets closed.

DoctorESO

Mureel wrote: »

toxicpanda wrote: »

Exactly. I planned on purchasing 5 of the highest packs if the crowns had been 40-50% as they usually have in the past. Instead I only bought 1 pack of crowns, and I ONLY did that because theres an item this month that I wanted. Otherwise I would not have bought any. Instead of making $300-400 off of me, they made 1/4th of what I'd have spent. And I'm really disappointed that I even bought them for that much. I don't feel satisfied considering the insane prices they put on items like housing. Plus all of the money they make off of crates, 4 day limited items, furnishing packs, etc. Items are too expensive now to justify buying crowns anywhere near full price, ever.

But you just helped insure that this goes on/gets worse by accepting it.

IDC really because w/e - your life/money - but voting with your wallet doesn't traditionally mean 'buy the stuff you can afford anyway' xD

elijafire wrote: »

Mureel wrote: »

toxicpanda wrote: »

Exactly. I planned on purchasing 5 of the highest packs if the crowns had been 40-50% as they usually have in the past. Instead I only bought 1 pack of crowns, and I ONLY did that because theres an item this month that I wanted. Otherwise I would not have bought any. Instead of making $300-400 off of me, they made 1/4th of what I'd have spent. And I'm really disappointed that I even bought them for that much. I don't feel satisfied considering the insane prices they put on items like housing. Plus all of the money they make off of crates, 4 day limited items, furnishing packs, etc. Items are too expensive now to justify buying crowns anywhere near full price, ever.

But you just helped insure that this goes on/gets worse by accepting it.

IDC really because w/e - your life/money - but voting with your wallet doesn't traditionally mean 'buy the stuff you can afford anyway' xD

You said what I was thinking lol. They are playing the odds and for all his moaning he still fell for it.

You said what I was thinking as well. If they wanted to vote with their wallet, they shouldn't have purchased the crowns, or at least bought less than they normally would have!

Stewart1874

weedgenius wrote: »

They actually are currently hiring for a new Monetization Designer....

Jesus Christ.

That job title. Smh. I suppose 'Playerbase Exploiter', 'Wallet Burgler' or 'How we can offer as little free content as possible developer' was too obvious..

The job is literally looking at an idea and seeing how much of it can be extracted and sold separately without people getting too mad.

ZO$ truly find new and inventive ways of scraping the bottom of the barrel.

Kodrac

DoctorESO wrote: »

weedgenius wrote: »

They actually are currently hiring for a new Monetization Designer....

So that job posting is proof that someone was fired, right (referring to the OP)?

More like proof that they're pulling this stuff from their ass. They need someone who knows what they're doing. Maybe that person could push the crown store without making the company look like slimey used car salesmen.

TelvanniWizard

I was so disappointed by the 20% sale that I didn´t buy crowns this time. Will have to wait till there is a worthy sale. Meanwhile, I went out with friends and had an awesome restaurant meal with the money I planned to buy the crowns with.

Calsifer

munster1404 wrote: »

Bah...... A discount is still a discount. Bought 4 of the 21K crown packs. But will probably buy more if it was discounted at 50%.

This was the main point I was driving at. It was not about 20% is unappreciated, but that ZENIMAX lost money because I, and others would have spent MORE on 50% off rather than just 20% off.

I stand behind my statement that someone should be FIRED for thinking up this lackluster sale. Not because I didn't get what I want, but simply because I see how ZENIMAX lost potential revenue simply by dissuading the purchase of MORE crown packs.

I never stated that crown store items have no production cost, artists and programers needed to be paid for their initial work, however there is no further outlay by zenimax for the "virtual stock" on hand. Once a virtual item is created it is nothing but pure profit at that point.

The number of Crown store items can ALWAYS be increased. SO, giving the consumer the illusion they are getting a better value for their crown purchases is simply a WIN for ZENIMAX. I am saying that 20% leaves me less incentivized to purchase MORE, and THAT is why the person who thought up this sale should be FIRED!

Vudokan

Alchemical wrote: »

I'd been planning to spend a bunch this month without a sale, but honestly ZoS can choke on their greed. I give them a lot of credit for having a team the size of an indie game, but they need to fire everyone in in marketing. Every single one of them.

It's about sending a message. Canceled my sub, not getting Summer Set, going back to WoW for the summer. I'm tired of being jerked around by absolute money grubbing goblins that treat loyal customers like suckers.

SO MUCH this. And it's not just about crowns, it's about the whole bait-and-switch with 'chapters' where we loyal subscribers were supposed to be getting all content included and now we are asked to shell out every few months to the tune of $40-50 (more than I paid for the base game) to buy these new 'chapters'.

And I, like a SUCKER, bought Morrowind for $50 only to find it included free with Summerset for those who didn't purchase it previously. So in other words I who have been subscribing loyally for years without interruption will be paying $90 for what others will be getting for $40.

Where is the incentive to buy anything anymore? I feel loyally ripped off and I know I'm not alone.

DoctorESO

Stewart1874 wrote: »

weedgenius wrote: »

They actually are currently hiring for a new Monetization Designer....

Jesus Christ.

That job title. Smh. I suppose 'Playerbase Exploiter', 'Wallet Burgler' or 'How we can offer as little free content as possible developer' was too obvious..

The job is literally looking at an idea and seeing how much of it can be extracted and sold separately without people getting too mad.

ZO$ truly find new and inventive ways of scraping the bottom of the barrel.

I will agree with you that perhaps another title is better, unless we as players were never meant to know about that title (too late for that now, though).

Can you image a spotlight article: "Come join us this Friday for an interview with our new Monetization Designer!"

BurningSnowman

Adding myself to the outcry on the off chance it will be loud enough to make a difference.
Missed the 40% off sale due to out of country, bought $225 worth at 50% off, will not buy any at 20% discount. All the crown stuff is too expensive already, crown gem conversion rates from crates are terrible, etc, etc. As others have mentioned the past price creeping means a 20% discount is just regular price before it was raised.

I would have spent another $225 - $300 on a 50% off sale to rebuild my "Crown Mountain" to abscond with some one else's term from earlier post. There's nothing I particularly want but I like having it in case something does come out. With my 3-month reup on the sub about to hit, I will have 20,000 crowns saved in case they offer another island or something.

Here's what ZoS has lost by failing to entice me to buy more crowns: the sales of junk items I bought because I got itchy having a crown mountain after the last sale. Heck, I hate the crown crate system but I ended up blowing 15,000 crowns on crates because I wanted an elk and a bear. I like bears. But if it hadn't been for having such an excess of crowns, never would have happened. Now, with just the emergency island stash remaining, I won't buy a single crate or bit of random junk.

But what is primarily keeping me from buying any at 20% off is that it encourages ZoS to continue offering only piddly discounts of 20% (or less) on prices that have already increased. If the community does not repudiate this type of behavior by refusing to pony up it will become the norm because we will have demonstrated we truly are the open wallets that they can reach into at any time and take from. ZoS is only going to work as hard, or offer a large enough discount, as they absolutely have to in order to get our money. I for one, am not going to part with it so easily.

Kingslayer513

Mureel wrote: »

toxicpanda wrote: »

Exactly. I planned on purchasing 5 of the highest packs if the crowns had been 40-50% as they usually have in the past. Instead I only bought 1 pack of crowns, and I ONLY did that because theres an item this month that I wanted. Otherwise I would not have bought any. Instead of making $300-400 off of me, they made 1/4th of what I'd have spent. And I'm really disappointed that I even bought them for that much. I don't feel satisfied considering the insane prices they put on items like housing. Plus all of the money they make off of crates, 4 day limited items, furnishing packs, etc. Items are too expensive now to justify buying crowns anywhere near full price, ever.

But you just helped insure that this goes on/gets worse by accepting it.

IDC really because w/e - your life/money - but voting with your wallet doesn't traditionally mean 'buy the stuff you can afford anyway' xD

Was just thinking the same thing. I posted in the previous thread about wanting to buy the biggest pack but 20% wasn't enough... so I voted with my wallet and spent $0 on crowns. I hope that OP's decision will help change their future sales tactics, but giving them $120 and saying "well I could have spent MORE" doesn't really sound like voting with your wallet.

Tyralbin

I don't think they are struggling for cash/profit. They are just pushing the envelope to see what they can get away with. Same with any business.

They have 2 options either increase the price or reduce the product. Look at the recent shrinkage in the chocolate bar.

They may be being pushed by the bank/shareholders to increase the profit margins.

I am not sticking up for ZOS just saying there maybe reasons we don't know about for the increase.

Stewart1874

DoctorESO wrote: »

Stewart1874 wrote: »

weedgenius wrote: »

They actually are currently hiring for a new Monetization Designer....

Jesus Christ.

That job title. Smh. I suppose 'Playerbase Exploiter', 'Wallet Burgler' or 'How we can offer as little free content as possible developer' was too obvious..

The job is literally looking at an idea and seeing how much of it can be extracted and sold separately without people getting too mad.

ZO$ truly find new and inventive ways of scraping the bottom of the barrel.

I will agree with you that perhaps another title is better, unless we as players were never meant to know about that title (too late for that now, though).

Can you image a spotlight article: "Come join us this Friday for an interview with our new Monetization Designer!"

Yup, probably be this guy



'What do you mean charging £120 for a house in a video game and hiding it behind a make believe currency to disguise its true price is unethical?'

Slick_007

Stewart1874 wrote: »

Yup. ZOS aren't getting a penny out me beyond my sub until they adopt a more transparent and ethical system with the crown crates and more generally with how they run the crown store. It should be there to supplement content, not be the *** content. How many mounts can you unlock through hard work? How many outfits can you earn through achievements? How many personalities do you need to work really hard to earn? The answer is 1 or 2. Its utterly pathetic.

They are money grabbing to the point of being embarrassed for them. I've seen junkies with more dignity.

Maybe I'm a hypocrite for still subbing, idk. Regardless, no more crown sales till consumer friendly policies are adopted.

so in your protest, you are quite happy to continue using their product though. Power to the people! right?

Cheveyo

"Vote with your wallet", he says, while spending $120.

Stewart1874

Slick_007 wrote: »

Stewart1874 wrote: »

Yup. ZOS aren't getting a penny out me beyond my sub until they adopt a more transparent and ethical system with the crown crates and more generally with how they run the crown store. It should be there to supplement content, not be the *** content. How many mounts can you unlock through hard work? How many outfits can you earn through achievements? How many personalities do you need to work really hard to earn? The answer is 1 or 2. Its utterly pathetic.

They are money grabbing to the point of being embarrassed for them. I've seen junkies with more dignity.

Maybe I'm a hypocrite for still subbing, idk. Regardless, no more crown sales till consumer friendly policies are adopted.

so in your protest, you are quite happy to continue using their product though. Power to the people! right?

I said its hypocritical but i'm not throwing any more money into the pot beyond my sub. You can't change things from the outside. Great attempt at addressing my points though, unless you do genuinely have no come back lol.

Also, I see you're pro-crown crate. smh. I assume you gain some sense of achievement mindlessly buying crowns? I'd suggest you pick a more memorable moniker for your wee gang PAPSMEAR doesn't really roll off the tongue, I suggest 'Moby ***' cuz u a whale.


Edit: Really, I can't say Moby ***? So, ZOS isn't friendly to players or classic literature. Shameful.

DoctorESO

Cheveyo wrote: »

"Vote with your wallet", he says, while spending $120.

I may be wrong, but I do believe that is a textbook example of "mixed messages." Like saying "yes" while shaking your head no.

MerlinPendragon

Sorry folks, you're not entitled to a 50% off sale every time there is a discount on Crowns.

You should probably assume we won't see 50% discounts any more.

TelvanniWizard

MerlinPendragon wrote: »

Sorry folks, you're not entitled to a 50% off sale every time there is a discount on Crowns.

You should probably assume we won't see 50% discounts any more.

If there are no more 40% or 50% that will be the moment I stop buying crowns at all. For me, and this is a personal opinion, crowns are not worth as much as they ask us for them. The only moment I see that crowns reach an acceptable price (for me, again) is when there is a 40-50% sale.

Noisivid

I was going to purchase two of the 21000 crown packs. Instead I purchased zero.

I just think the crown store items are overpriced and the 40-50% off sales bring things back to where I personally think the prices are ok...

oh well, it's really not a big deal to me

MerlinPendragon

I wouldve bought six packs with 50% off, but instead i bought five.

Thank you for the discount ZOS.

Aimora

BurningSnowman wrote: »

Here's what ZoS has lost by failing to entice me to buy more crowns: the sales of junk items I bought because I got itchy having a crown mountain after the last sale. Heck, I hate the crown crate system but I ended up blowing 15,000 crowns on crates because I wanted an elk and a bear. I like bears. But if it hadn't been for having such an excess of crowns, never would have happened. Now, with just the emergency island stash remaining, I won't buy a single crate or bit of random junk.

I spent all my crowns from my 6 months on crates - and was planning on buying more in the sale - which I most likely would have spent them again frivolously. But unfortunately the joke of a sale resulted in me not buying any.

DoctorESO

Aimora wrote: »

BurningSnowman wrote: »

Here's what ZoS has lost by failing to entice me to buy more crowns: the sales of junk items I bought because I got itchy having a crown mountain after the last sale. Heck, I hate the crown crate system but I ended up blowing 15,000 crowns on crates because I wanted an elk and a bear. I like bears. But if it hadn't been for having such an excess of crowns, never would have happened. Now, with just the emergency island stash remaining, I won't buy a single crate or bit of random junk.

I spent all my crowns from my 6 months on crates - and was planning on buying more in the sale - which I most likely would have spent them again frivolously. But unfortunately the joke of a sale resulted in me not buying any.

That's a lot of crowns to spend on crates. I hope you got the items you wanted

Calsifer

DoctorESO wrote: »

Cheveyo wrote: »

"Vote with your wallet", he says, while spending $120.

I may be wrong, but I do believe that is a textbook example of "mixed messages." Like saying "yes" while shaking your head no.

Not eveything in life is Black or White, One or Zero, On or Off. Sometimes things are in a Grey area, or a decimal place, or the lights have a dimmer switch. In my case, I voted for less instead of more. I am glad to hear more people understand the position and are not just posting for forum achievements.