Hi,
I've already posted this in Bug Report, and have been working with various CSRs since the 3rd week of March. In a nutshell:
I have one main toon (my crafter/achievement/everything guy), and possibly several other master-grade crafting toons, that are now unable to access any of my personal housing. As soon as I try to enter by door or by port, my connection to ESO terminates immediately (as noticed by teammates who are on TS and can tell me my connection status realtime), but it still shows the loading screen for that house. This times out after a minute with "Unable to connect to game server."
I'm able to enter anyone else's houses thus far.
I have run the CSR testing gambit of updating drivers, repairing install, removing addons, etc. I have also replicated this exact issue on a separate computer (MacBook Pro), with zero addons as well. As it happens on both machines, it leads me to believe that this is an account-based issue, possibly in regards to one or more toons.
My ask: Has anyone else experienced a problem like this? The CSRs are stumped, and I've already lost out on one housing contest because of this. Moreover, I've sunken a lot of money into housing, and am now leery of spending anything more, like for the upcoming Palace or Grotto, until I can shed further light on this issue.
You're not CSRs, but you're fellow housing creators, so I'm hoping that someone here might be able to offer suggestions.
Thanks.
"Remember. You chose this death." - Lucifer