We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Help - No Response From Support

Grawlog
Grawlog
✭✭
I've sent two requests (spaced out over several weeks) to support, using a form from the website, to update my email address/security questions. I haven't heard back at all; I no longer have access to the original email address that I signed up with and I fear that, even though the form requires a new email address, support has been responding to my old email address. Can anyone from ZoS help me out here, or set up a channel of communication that isn't public so as to not share sensitive information?

Thanks in advance.
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