Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
High Latency & Disconnects
Sporadically over the last two weeks, I have been experiencing unusual lag spikes followed by disconnects with no error codes. Traceroutes seems to indicate issues with the Akamai system. Is there anything support can do about this? Is anyone else experiencing this?
Tracing route to 198.20.198.110 over a maximum of 30 hops
1 13 ms 8 ms 7 ms 10.84.112.1
2 11 ms 9 ms 8 ms 100.120.104.70
3 11 ms 12 ms 12 ms ip68-4-11-88.oc.oc.***.net [68.4.11.88]
4 29 ms 18 ms 11 ms 68.1.1.63
5 16 ms 11 ms 11 ms ae-6.r01.lsanca20.us.bb.gin.ntt.net [168.143.229.57]
6 12 ms 10 ms 14 ms ae-8.r23.lsanca07.us.bb.gin.ntt.net [129.250.6.48]
7 24 ms 20 ms 20 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
8 19 ms 19 ms 18 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
9 25 ms 33 ms 19 ms ae-1.a00.snjsca04.us.bb.gin.ntt.net [129.250.2.228]
10 23 ms 30 ms 22 ms ae-8.r11.snjsca04.us.ce.gin.ntt.net [165.254.191.154]
11 20 ms 20 ms 20 ms a209-200-184-192.deploy.static.akamaitechnologies.com [209.200.184.192]
12 158 ms 222 ms 175 ms ae120.access-a.sech-sjc.netarch.akamai.com [209.200.184.197]
13 54 ms * * a72-52-29-88.deploy.static.akamaitechnologies.com [72.52.29.88]
14 * 52 ms * 198.20.192.4
15 51 ms 51 ms 50 ms 198.20.198.110