Understand your technical knowledge when making complaints

Recremen

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

[minor edit for title - baiting]

ZiRM

ok

Bevik

If buying a server which will take a load from an other server would solve the server crash problem well hell yeah buy a server ZOS.

Anyway whatever was the problem we won't know. Resolved for now.

ak_pvp

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

Recremen

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

Yeah I can't argue that, it just upsets me when people are making such extremely specific demands for how to fix a problem. Like hey, are you sure that's the best use of their time/money, and not... literally anything else that will actually fix the issue you're currently experiencing?

LadyLavina

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

@Recremen << this guy gets it

Berenhir

Telling ZOS to upgrade their hardware/servers/game engine/whatever is just like telling a player to "git gud"

It is no specific advice nor a pointer in the right direction. It is a gamer's way to tell someone that he wouldn't have the problems he has if he fundamentally improved and readjusted.

So ZOS servers, git gud!

Sixty5

IT Tech here.

You are never going to convince someone who doesn't know a thing about networking or hardware constraints that they know nothing about them.

Anyone with a shred of knowlege just ignroes them anyway.

DeadlyPhoenix

But see the problem is, I do know my stuff... I know exactly what I'm talking about....

See the problem lies with their tonal converter box setup in a sub-omnimatrix tetrahelix configuration. Making the quantum fluctuation dampener misfire and cause problems with the geonetforce discombobulator.

Bevik

Sixty5 wrote: »

IT Tech here.

You are never going to convince someone who doesn't know a thing about networking or hardware constraints that they know nothing about them.

Anyone with a shred of knowlege just ignroes them anyway.

Once I said to someone I'm going to replace Win10 with Win7 on her pre-installed Win10 laptop. Man I have never felt that awkward. Took me days to do it, hours of reading about the new type of BIOS. Ended up buying an external HDD to copy all her data on that and formatting the laptop. And people just kept telling me put in the Win7 DVD and just intall it. Yeah like it wasn't the first thing I tried.

AjiBuster499

DeadlyPhoenix wrote: »

But see the problem is, I do know my stuff... I know exactly what I'm talking about....

See the problem lies with their tonal converter box setup in a sub-omnimatrix tetrahelix configuration. Making the quantum fluctuation dampener misfire and cause problems with the geonetforce discombobulator.

This guy knows his stuff

zParallaxz

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

What about consoles.... especially the people who have Xbox one xs

Recremen

DeadlyPhoenix wrote: »

But see the problem is, I do know my stuff... I know exactly what I'm talking about....

See the problem lies with their TONAL CONVERTER box setup in a sub-omnimatrix tetrahelix configuration. Making the quantum fluctuation dampener misfire and cause problems with the geonetforce discombobulator.

You keep that Dwemer nonsense out of here.

DeadlyPhoenix

Recremen wrote: »

DeadlyPhoenix wrote: »

But see the problem is, I do know my stuff... I know exactly what I'm talking about....

See the problem lies with their TONAL CONVERTER box setup in a sub-omnimatrix tetrahelix configuration. Making the quantum fluctuation dampener misfire and cause problems with the geonetforce discombobulator.

You keep that Dwemer nonsense out of here.

Sorry, sorry.... At least you know what I am talking about and proves that I know my stuff

AjiBuster499 wrote: »

DeadlyPhoenix wrote: »

But see the problem is, I do know my stuff... I know exactly what I'm talking about....

See the problem lies with their tonal converter box setup in a sub-omnimatrix tetrahelix configuration. Making the quantum fluctuation dampener misfire and cause problems with the geonetforce discombobulator.

This guy knows his stuff

Of course I do.

GeorgeBlack

I am no technician whatsoever.
I know some games operate smoother. Others not so much.

Now as an expert yourself, what do you make out of that?

[Edited to remove baiting comment]
I like this game that is why I play it. But I dont pretend to not understand why ppl are complaining, and proceed to discredit them like you do, with a topic that only says "I work with PCs"

I also understand that overland content and cosmetics make more money than challenging content or PvP.
How can you be so blind to this fact that explains a lot of things?

starkerealm

While we're on this subject, can I remind some people that lag is not the same thing as a brief freeze or frame rate drops. Those are almost certainly client side issues. Even if they come from client issues.

AlienatedGoat

Sixty5 wrote: »

IT Tech here.

You are never going to convince someone who doesn't know a thing about networking or hardware constraints that they know nothing about them.

Anyone with a shred of knowlege just ignroes them anyway.

What I see is so many people who don't do IT, have no clue, yet feel qualified enough to make formless demands, the sheer volume of which buries any legitimate feedback.

Birds of a feather crap together.

Knowledge

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

[minor edit for title - baiting]

I completely agree with you and I think that people need to troubleshoot on their end first and foremost. Why? Well, a LARGE amount of people are not having the SAME issues. I play with no lag, others play without lag, we're not a part of some huge conspiracy.

It's time to accept that maybe your PC isn't up to par, maybe it's your internet, maybe it's your router, maybe it's malware, maybe it's your modem.

DanteYoda

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

Pretty much this covers it imo.. 4 years is a long time for a company to affect customers.

Knowledge

DanteYoda wrote: »

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

Pretty much this covers it imo.. 4 years is a long time for a company to affect customers.

There isn't an MMO in existence that doesn't have occasional problems like this. I've played a lot of MMORPGs and I can tell you FFXIV had a terrible launch day for its recent expansion Stormblood. Ninety percent of players could not get past a cut scene for three days when talking to the NPC Raubahn.

Recremen

Knowledge wrote: »

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

[minor edit for title - baiting]

I completely agree with you and I think that people need to troubleshoot on their end first and foremost. Why? Well, a LARGE amount of people are not having the SAME issues. I play with no lag, others play without lag, we're not a part of some huge conspiracy.

It's time to accept that maybe your PC isn't up to par, maybe it's your internet, maybe it's your router, maybe it's malware, maybe it's your modem.

@Knowledge

Well there are definitely legitimate issues that ZOS can, and works towards, solving. PvP lag is one of the top contenders and it is definitely not just a client-side issue. Let's also not make light of the issues people are facing, or forgetting the problems experienced by our console brethren, as @zParallaxz points out. My point still stands, however, that without specific technical knowledge about where these issues are arising, asking for a specific technical solution is painfully silly.

Yzalirk

You can’t reskin a server.

Sixty5

Phage wrote: »

Sixty5 wrote: »

IT Tech here.

You are never going to convince someone who doesn't know a thing about networking or hardware constraints that they know nothing about them.

Anyone with a shred of knowlege just ignroes them anyway.

What I see is so many people who don't do IT, have no clue, yet feel qualified enough to make formless demands, the sheer volume of which buries any legitimate feedback.

Birds of a feather crap together.

I tend to just rely on analogies that explain the general outline, rather than going into specifics in most cases, because at least then people get an idea of what is happening.

Then again, it can backfire when people make requests for unrelated things based on my analogies.

Case and point, when explaining bandwidth and packet transfer to someone, I used boats on a river as an analogy. A week later they asked for a bigger boat.

yiasemi

As a teacher I know all my students' parents are the real experts.

Anotherone773

Sixty5 wrote: »

IT Tech here.

You are never going to convince someone who doesn't know a thing about networking or hardware constraints that they know nothing about them.

Anyone with a shred of knowlege just ignroes them anyway.

I know for a fact that the server system could be better. They just dont want to invest in new server hardware. Probably using a standard rack system instead of a blade server. Or they could be using cheap blades or not enough blades. I know the technology is there and i know its not customers having crappy computers. There are to many people complaining about the same exact issues. According to requirements, i should be able to run 4 clients of this game simultaneously for example.

Knowledge wrote: »

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

[minor edit for title - baiting]

I completely agree with you and I think that people need to troubleshoot on their end first and foremost. Why? Well, a LARGE amount of people are not having the SAME issues. I play with no lag, others play without lag, we're not a part of some huge conspiracy.

It's time to accept that maybe your PC isn't up to par, maybe it's your internet, maybe it's your router, maybe it's malware, maybe it's your modem.

lag is a harder one to diagnose. If someone in your house decides they want to download a movie or large file at the same time your playing, that file will naturally suck up as much bandwidth as it can. This will cause lag. Some routers are junk and need to be reset nearly daily while others you might have to reset twice a year. If you dont reset the junk ones, you get a very choppy connection which causes lag. Many ISPs sell the same bandwidth to multiple people under the impression that most people wont use much of their bandwidth at a time. You might have 5 Gbits block that you sold to 10 people but each of them are allowed 1 Gbit/sec down. Get 3 or 4 power users downloading the entire internet, some people streaming on multiple devices, etc and you have 10 people maxing out a 5 Gbit connection and everyone is fighting for bandwidth you get lag. Finally, sometimes its the route you take to the servers. Backbone servers are subject to frequent DNS attacks that cause congestion on top of normal congestion. There are so many possibilities with lag. But if i ping the server location and getting 40ms pings and in game im getting 200 plus pings... we can assume its server side since i pinged pretty much the entire route. And more people than one would think know how to ping a route to a server.

Knowledge wrote: »

Recremen wrote: »

Before I get underway with the meat of this post, I'd like to say that you by all means have the right to be angry at the game's performance. You can and should complain about it. That's a normal part of the feedback process.

You know what's probably not super helpful, though? Making specific technical demands without any actual technical knowledge to back up your demands.

You want ZOS to upgrade the servers, right? Actually, no, you probably don't. You want to stop experiencing disconnects, lag, login failures, etc. Is it possible these could be solved by getting new servers? Well maybe, but again, probably not. There's an enormous number of things that can go wrong in this kind of service environment, most of which are as catastrophically bad as what EU customers are experiencing right now or worse. Asking them to upgrade their servers is about as helpful as telling them to change ISPs or get a new label on the DNS, which is to say it freaking isn't.

Now I'm not a network engineer, I've never designed a server architecture meant to service millions of parallel customer interactions, but I am a programmer and have enough general background in computer tech to know that these calls for specific technical changes are based on evidenceless, wrong-headed assumptions that ultimately help solve nothing while simultaneously creating a culture of demands that are as nonsensical as they are futile. I would liken it to someone my business serves calling up and telling the programmers to start using recursion instead of loops. Like yeah sure honey let me just pencil that in to my design plans.

On the other hand, if you DO have specific evidence that you know what's causing the problem performance, and have the technical experience to communicate that, speak up a little louder! I'm sure the people working on these issues would love to hear how they need to change a specific facet of their service architecture, and I'm sure the authorities would love to hear how you came upon this likely-proprietary schematical information.

But other than that, can we all just be a little more specific about the complaints without making wild technical assumptions? Saying things like "I got disconnected with these error messages" would probably be more helpful than saying "BUY NEW SERVERS ZOSSSS". Attaching screenshots of the errors, or uploading some footage of what's going on, might be nice too, I bet. There are lots of ways to criticize in a helpful manner, and none of them involve assuming that you know the source of the problem without having taken so much as a 100-level course in network design.

[minor edit for title - baiting]

I completely agree with you and I think that people need to troubleshoot on their end first and foremost. Why? Well, a LARGE amount of people are not having the SAME issues. I play with no lag, others play without lag, we're not a part of some huge conspiracy.

It's time to accept that maybe your PC isn't up to par, maybe it's your internet, maybe it's your router, maybe it's malware, maybe it's your modem.

I would normally agree with this, as customers assume its the product that is broken and not their lack of knowledge or their potato pc they spent $400 on. But i know in this case it is either the client or the server both of which ZOS is responsible for.

* The client has a massive memory leak
* Many problems i am experiencing now, i didnt have 3 or 4 months ago. New issues with every update.
* Some issues are login related...or rather logout. During the last event i got kicked out of certain dungeon and back to login screen but only while playing a healer in those dungeons. DPS was fine. As soon as the event ended, problem went away.
* FPS drops... my card more than meets the recommended requirements to play this game. The drivers are up to date and i can play pretty much any game on high or ultra settings. The FPS drops have gotten increasing more frequent and more severe since mid feb. People talk about getting 60 FPS here being good. I use to get 90-100 consistently in the wild and 75-90 in busy cities and dungeons. Now i get 70-80 in BFE standing still and if we are having a good day i will hit 90. In a city like elden root during this event i get about 40-50( 30 in the craft area and undaunted tent). In early march i was getting frame drops to 20-40 and they were frequent but i could deal. I now get frame drops from 0-20 frequently and sometimes my display driver crashes if i keep trying to do stuff once i hit the drop. The irony of this is ive went from high settings to medium and then adjusted things like shadow after that to use less GPU...It is just as bad if not worse. Cant say its my card because i only have issues in this game and only over the last 6-8 weeks.
* Bugs- The amount of bugs in this game for what is suppose to be a triple A MMO is insane. And those have gotten progressively worse.
* Server instability- ESO seems to have frequent server stability issues. One of the 6 servers is constantly messing up.

We can say maybe its X all day but the amount of people i see in groups, guilds, forum, etc having problems... well we cant all have suddenly *** computers.

Knowledge wrote: »

DanteYoda wrote: »

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

Pretty much this covers it imo.. 4 years is a long time for a company to affect customers.

There isn't an MMO in existence that doesn't have occasional problems like this. I've played a lot of MMORPGs and I can tell you FFXIV had a terrible launch day for its recent expansion Stormblood. Ninety percent of players could not get past a cut scene for three days when talking to the NPC Raubahn.

This isnt occasional. Also try Eve Online for about 6 months. You would be surprised at the difference between how ESO is ran and EVE is ran. Servers are hotfixed if something goes wrong which is rare because the devs constantly communicate with players and ask them to constantly test things on the test server. Bugs are very rare so rare i might of experienced 2 or 3 in all my years of playing. I experience 2 or 3 bugs running a single normal dungeon in ESO. They use high end high tech hardware not the yard sale crap we play on. Lag is almost nonexistent. If you die to lag and its because of problems they are having they reimburse your losses. Ive been reimburst a few times because of lag spikes most of which was DNS attacks on their servers.

Their are pvp battles on Eve that have over a thousand people PER SIDE in them. We cant even have 100 people per side without crashing the server. The tech is there. Zenimax just doesnt want to invest in it.Simply put, Zenimax is going as cheap as possible because they think that is the way to maximize profits. Thats why it takes 30 plus seconds to load a zone, its why bugs go months and years and never get fixed, its why they ignore most performance problems. They know they are guilty of going cheap, they just dont want to spend the money on it so they ignore it and/or say its your fault. Shift blame and ignore the problem. When people stop buying in, take the servers offline, make a new game sell them on its going to be better because hardware and engines have advanced, upgrade the servers to the minimum needed to run the game and then when people complain about performance tell them the same story" Its all you"

Slick_007

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

you also need to look at how things change over time. Blizzard said they cannot run their original version of wow on current hardware. It will not support it. So not only do game makers need to keep their game running on existing computers, they have to upgrade it to keep up with changing hardware, let alone someones 15yr old pc. its not a static environment.

Androconium

GeorgeBlack wrote: »

I am no technician whatsoever.
I know some games operate smoother. Others not so much.

Now as an expert yourself, what do you make out of that?


[Edited to remove baiting comment]
I like this game that is why I play it. But I dont pretend to not understand why ppl are complaining, and proceed to discredit them like you do, with a topic that only says "I work with PCs"

I also understand that overland content and cosmetics make more money than challenging content or PvP.
How can you be so blind to this fact that explains a lot of things?

Interestingly, I see the two major issues that affect performance.

Capes. Or the reason that we won't have them, too many moving polygons.

Merchant Master. An add-on whose realtime trsnssctions become astronomically huge during periods where people are trading intensely.

Cool or fool, I don't care how this looks. The real problems here are based on issues as basic as this.

Anotherone773

Slick_007 wrote: »

ak_pvp wrote: »

Idk, you'd expect a multi billion dollar company to have their *** together by now, 4 years in.

you also need to look at how things change over time. Blizzard said they cannot run their original version of wow on current hardware. It will not support it. So not only do game makers need to keep their game running on existing computers, they have to upgrade it to keep up with changing hardware, let alone someones 15yr old pc. its not a static environment.

They constantly update the requirements to play MMOs. Dont know why Blizzard cant do this as many other game companies do it and have done it consistently over the years. Im going to guess its a profits issue like most things game companies "cant do". And constantly updating requirements means people cant play on old pcs. Not that you could run this game on a 15 year old potato pc. You cant even run this game on a new potato pc though. The memory, processing power, and GPU just isnt there to run it. If you game and buy a new PC youre better off spending about $1000 or more on one. I wont buy a pc anymore that doesnt cost at least $1000 because i have to toss them in the trash after a couple of years at most. Games are not made to be played on low end walmart specials . Those PCs will barely run windows and notepad at the same time.

TarrNokk

I dislike those postings of people who think they can teach others about their speech or content of their postings.
Thank you.

Beardimus

People love upgrading the mainframe too.

Knowledge

What they need to do is turn on skynet and let the machines run this game. I know for a fact that the machines would keep the servers online at all times no matter what.