Is it time for ZOS to upgrade their servers ?

rumple9

Daily log in problems, lag, kick out of server every few hours, frequent maintenance downtime - are we getting value for money or are people happy with things the way they are?

Alex_Shara

Yes - they are broke

Is it time for ZOS to upgrade their hands ?
- Yes
- No

DRAGON_KILLER_HUNTER

No they are fine as they are

I get more than enough value for the little money i paid for this game

DieAlteHexe

Who knows? Not sure if the problems would be resolved by upgraded servers or whether it's a code thing or something else entirely. I'd rather have facts before voting. Yeah, I know, that might not ever happen.

Azurya

Yes - they are broke

sitting each time I wanna play and there is the server down, we have extra maintainance, login errorrs, what is going on???

eserras7b16_ESO

Yes - they are broke

DRAGON_KILLER_HUNTER wrote: »

I get more than enough value for the little money i paid for this game

I already payed more than 500€ since i'm premium since day one so yeah. I ATLEAST demand proper servers

Varidian

Yes - they are broke

you couldn't make this up.

Its absurd.... the capital they are farming from us must tally up in the double digit millions per month and yet they cant take the time to add simple improvements to the game like furnishing slots. at first I laughed that off - they actually leave us lot to make them as addon's !?

Then I realised that I wouldn't trust these people to run a bath, let alone a server. over 24 hours have passed now and so far I have played less than three hours.

I have played Pre alpha games with better stability and lower budgets !!!

Can I do a better job my self?
no

but with all the money they got available you bet your mother I would employ some people who actually could.

bri5

No they are fine as they are

My PS4 plays just fine

Numerikuu

Yes - they are broke

They needed to upgrade their servers years ago.

Chilly-McFreeze

Yes - they are broke

I'm used to being kicked out of Cyro in the evening, which is bad enough. But now this horrible stability through the events.... I'm really starting to think about spending my money elsewhere again.

Leandor

Is it time to remove internet privilege from people creating useless polls?

- yes
- no

Gythral

Yes - they are broke

And move to a better connected datacentre in the EU

Chilly-McFreeze

Yes - they are broke

E: double post

redspecter23

I'd say the EU servers need something to happen to them. Multiple maintenance this week and they are broken yet again. Something is going on there. New servers may or may not help but ZOS really needs to figure out the issue and crack some heads.

nuscrfunc

Yes - they are broke

yes, but don't say on this forum... they could close your topic and ban you. at least they threatened me.

Varidian

Yes - they are broke

Chilly-McFreeze wrote: »

I'm used to being kicked out of Cyro in the evening, which is bad enough. But now this horrible stability through the events.... I'm really starting to think about spending my money elsewhere again.

I played the Star wars The old republic, about a year after launch and they were ruthless with the progression... i never DC a single time, never failed a log in.... nothing... but this?

I have never in all my years of gaming paid Hundreds into a game - and been so flat line disappointed with my investment as this. been back on ESO just over a month, wasn't too bothered at first... issues happen with games and then they fix them. but in this case the issues are persisting repetitively

grim_tactics

Yes - they are broke

bri5 wrote: »

My PS4 plays just fine

I can’t comment on your situation obviously, but PvP is absolute garbage on console.

Don’t know if servers would help but it sure is a nice place to start.

DieAlteHexe

Varidian wrote: »

Chilly-McFreeze wrote: »

I'm used to being kicked out of Cyro in the evening, which is bad enough. But now this horrible stability through the events.... I'm really starting to think about spending my money elsewhere again.

I played the Star wars The old republic, about a year after launch and they were ruthless with the progression... i never DC a single time, never failed a log in.... nothing... but this?

I have never in all my years of gaming paid Hundreds into a game - and been so flat line disappointed with my investment as this. been back on ESO just over a month, wasn't too bothered at first... issues happen with games and then they fix them. but in this case the issues are persisting repetitively

Other way 'round here. SWTOR and I had...issues. High pings, disco's etc. It was such a relief to come back here where I rarely have any problems (low pings, only time I have connect issues is when the whole thing goes haywonky).

Varidian

Yes - they are broke

DieAlteHexe wrote: »

Varidian wrote: »

Chilly-McFreeze wrote: »

I'm used to being kicked out of Cyro in the evening, which is bad enough. But now this horrible stability through the events.... I'm really starting to think about spending my money elsewhere again.

I played the Star wars The old republic, about a year after launch and they were ruthless with the progression... i never DC a single time, never failed a log in.... nothing... but this?

I have never in all my years of gaming paid Hundreds into a game - and been so flat line disappointed with my investment as this. been back on ESO just over a month, wasn't too bothered at first... issues happen with games and then they fix them. but in this case the issues are persisting repetitively

Other way 'round here. SWTOR and I had...issues. High pings, disco's etc. It was such a relief to come back here where I rarely have any problems (low pings, only time I have connect issues is when the whole thing goes haywonky).

lol its rather ironic to read that =p
I did like SWTOR but it just became a grind fest after a while so I came away. always been in love with the ES series, especially skyrim

DieAlteHexe

Varidian wrote: »

DieAlteHexe wrote: »

Varidian wrote: »

Chilly-McFreeze wrote: »

I'm used to being kicked out of Cyro in the evening, which is bad enough. But now this horrible stability through the events.... I'm really starting to think about spending my money elsewhere again.

I played the Star wars The old republic, about a year after launch and they were ruthless with the progression... i never DC a single time, never failed a log in.... nothing... but this?

I have never in all my years of gaming paid Hundreds into a game - and been so flat line disappointed with my investment as this. been back on ESO just over a month, wasn't too bothered at first... issues happen with games and then they fix them. but in this case the issues are persisting repetitively

Other way 'round here. SWTOR and I had...issues. High pings, disco's etc. It was such a relief to come back here where I rarely have any problems (low pings, only time I have connect issues is when the whole thing goes haywonky).

lol its rather ironic to read that =p
I did like SWTOR but it just became a grind fest after a while so I came away. always been in love with the ES series, especially skyrim

I loved SWTOR, I'm a BW fan from waaaay back but I wasn't crazy about how things were going and decided to take a break especially when fighting with connectivity stuff. Glad I did. SWTOR will be there when I see they're not being quite so...odd in future.

NTclaymore

Yes - they are broke

Hey! dont be so rude guys! the hamster has done great so far! but the EU hamster might should retire n get replaced soon.

zaria

Yes - they are broke

DieAlteHexe wrote: »

Who knows? Not sure if the problems would be resolved by upgraded servers or whether it's a code thing or something else entirely. I'd rather have facts before voting. Yeah, I know, that might not ever happen.

Servers get overloaded, this is seen en cyrodil during hip population and during events.
PvP events, the dungeon events
Even if poor code you can brute force it, an twice as powerful server can manage twice the load.

http://www.supermicro.com/products/system/7U/7089/SYS-7089P-TR4T.cfm
This is an powerful server lets name it Vivec.
224 cores, even if one core only handles 10 players it would be insane
Downside: if bised out it would set you back $100K, and its pretty much an all or nothing setup.

Varidian

Yes - they are broke

NTclaymore wrote: »

Hey! dont be so rude guys! the hamster has done great so far! but the EU hamster might should retire n get replaced soon.

there is no hamster... wasn't enough housing slots to install it ;D

DieAlteHexe

zaria wrote: »

DieAlteHexe wrote: »

Who knows? Not sure if the problems would be resolved by upgraded servers or whether it's a code thing or something else entirely. I'd rather have facts before voting. Yeah, I know, that might not ever happen.

Servers get overloaded, this is seen en cyrodil during hip population and during events.
PvP events, the dungeon events
Even if poor code you can brute force it, an twice as powerful server can manage twice the load.

http://www.supermicro.com/products/system/7U/7089/SYS-7089P-TR4T.cfm
This is an powerful server lets name it Vivec.
224 cores, even if one core only handles 10 players it would be insane
Downside: if bised out it would set you back $100K, and its pretty much an all or nothing setup.

Could be. Seems, this time, it's login that's the issue. No problems at all in-game. Well, 'cept for missing comrades who are stuck trying to log in.

NeKryXe

Yes - they are broke

i've been paying a lot for this game.

at least i should be able to login when the server is not down, like now!

Seraphayel

LOL what? They haven't improved their servers in the last 4 years (Cyrodiil dies every day a little), they won't do it in the next 4.

Androconium

zaria wrote: »

Even if poor code you can brute force it, an twice as powerful server can manage twice the load.

If the basic core structure of the game design is flawed, then no amount of server performance will get around that.
The solution there is called 'new game' - or Version 2.

It's a moot point. If the NA server is not having problems and the player load is similar, then player load is not the issue.

Which begs the question, why are there so many US players on EU anyway?

Seraphayel

Androconium wrote: »

Which begs the question, why are there so many US players on EU anyway?

Easy answer, we've got baguette, beer and spaghetti.

Night_Watch

Not going to vote on this as I cannot prove or disprove the assumption.

The reasons that we as customers cannot, in this case, connect to a game can and often are many and varied. I'm not going to 'white night' ZOS as I cannot prove them innocent so to state. Not going to jump on the bandwagon (seem to be using that term a lot lately) and stae that ZOS is 100% guilty either.

Without the relevant facts we cannot make a fair comment. This does not mean we do not have the right to complain or be upset or suggest that things need to be done to prevent further issues down the line. It does not make assumptions correct though either.

Edtted to clean up.

Aebaradath

Time to replace the server hamster with...

laksikus

Yes - they are broke

I think ZOS should jsut send a ship with the NA server over to EU.

Everything seems to be fine for them and EU alwys has the broken server