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Can't buy Elder Scrolls Online in PSN Store
Kiloclimber
Soul Shriven
Hello,
I played the TESO free play week last week and now I wanted to buy the TESO Morrowind package which is on discount now from 30€ to 20€. When I go to the PSN Store, search for it and clicking on the "The Elder Scrolls Online: Morrowind" it tells me "Not available for buying". When I click on "More information", it tells me "This package is not available, because you already bought: The Elder Scrolls Online - Tamriel Unlimited". But I never bought it, only downloaded and played it free during the free week. When I go in my Playstation games library the game is really there and I can download it.
Do I just need to buy the Morrowind upgrade, although I did not buy the base game? The price for both is 20€ at the moment, so it would not matter, but I'm afraid of only buying the upgrade and then the game maybe tells me "you need to buy the base game".
Greetings
I played the TESO free play week last week and now I wanted to buy the TESO Morrowind package which is on discount now from 30€ to 20€. When I go to the PSN Store, search for it and clicking on the "The Elder Scrolls Online: Morrowind" it tells me "Not available for buying". When I click on "More information", it tells me "This package is not available, because you already bought: The Elder Scrolls Online - Tamriel Unlimited". But I never bought it, only downloaded and played it free during the free week. When I go in my Playstation games library the game is really there and I can download it.
Do I just need to buy the Morrowind upgrade, although I did not buy the base game? The price for both is 20€ at the moment, so it would not matter, but I'm afraid of only buying the upgrade and then the game maybe tells me "you need to buy the base game".
Greetings
0
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ZOS_Billadmin@Kiloclimber
Please contact Playstation Support as there may be an issue with your entitlements that is preventing you from purchasing the full game.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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