ZOS: I only received two crown crates for the recent event

ANGEL_BtVS

I logged on every day during the event, yet I only received two crown crates. Can you please look into giving me my third crate? I have friends I play with that can back me up, although I suspect there must be a way for you to simply look in your records.

Please advise. Thank you.

VaranisArano

Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.

ANGEL_BtVS

VaranisArano wrote: »

Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.

I ran dungeons every day during the event with the same group and they all got three crates. I know for a fact I played Friday after work. I'm on the east coast, so was my cut off 8pm?

VaranisArano

ANGEL_BtVS wrote: »

VaranisArano wrote: »

Make sure you logged in and killed something during the time zones that the event was active. I know that for me in the Central Time zone, I have to make sure I kill something before 7:00 pm on Friday to get the first crate.

I ran dungeons every day during the event with the same group and they all got three crates. I know for a fact I played Friday after work. I'm on the east coast, so was my cut off 8pm?

I can't check the times right now because the website is undergoing maintenance, but this should be the article for the crate giveaway: https://www.elderscrollsonline.com/en-us/news/post/26329

But according to some of the comments on the official thread, 8:00pm should have been the cut-off time, and daylight savings time shouldn't have messed with your time: https://forums.elderscrollsonline.com/en/discussion/399499/official-discussion-thread-for-introducing-the-scalecaller-crown-crates-giveaway-weekend