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Why Lag is what will KILL ESO

  • Anotherone773
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    Bhaal5 wrote: »
    Would be helpful to say what platform and server you are on. Maybe even where you are, too.

    Just have to look at the technical threads and all the countless amount of lag threads to establish that it doesnt matter its xbone, ps4 or pc or if its na or eu.... Its bad on ALL of them

    Sure it does. The problem is not always the server, even though people laugh at that idea. Sometimes, people just have a crappy path to the server.

    The OP talks about PVE lag and in solo instances. "I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES." On PC NA, I don't get lag anywhere like that in PVE. I never get crippling lag. I am on PCNA, not on the west coast, so maybe that is something.

    I don't doubt that they need to fix their servers. I just don't run to that excuse every time someone complains about lag.

    For every one person that says they have no problems with the game and its works perfectly fine, their are 10 than say the opposite. Personally, If i play 2 hours straight without encountering a bug, FPS drop, or lag spike, i consider it really good. And i spend most of my time in the open world, its worse in instances.

    The game has some serious issues. It isnt at the point where it will kill the game, but when you keep adding new stuff to a broken system, you compound the problem. The more it is compounded the harder it is to fix and the more severe the problem becomes.

    Eventually, it will break the game to the point where you will lose more population than you gain consecutively month after month. When you reach that point of critical mass, THEN the game is dying. As people leave, more people will leave as their friends leave and they find themselves playing with no one they know. Meanwhile their friends are saying " come play X!"
  • Tandor
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    Bhaal5 wrote: »
    Would be helpful to say what platform and server you are on. Maybe even where you are, too.

    Just have to look at the technical threads and all the countless amount of lag threads to establish that it doesnt matter its xbone, ps4 or pc or if its na or eu.... Its bad on ALL of them

    Sure it does. The problem is not always the server, even though people laugh at that idea. Sometimes, people just have a crappy path to the server.

    The OP talks about PVE lag and in solo instances. "I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES." On PC NA, I don't get lag anywhere like that in PVE. I never get crippling lag. I am on PCNA, not on the west coast, so maybe that is something.

    I don't doubt that they need to fix their servers. I just don't run to that excuse every time someone complains about lag.

    For every one person that says they have no problems with the game and its works perfectly fine, their are 10 than say the opposite. Personally, If i play 2 hours straight without encountering a bug, FPS drop, or lag spike, i consider it really good. And i spend most of my time in the open world, its worse in instances.

    The game has some serious issues. It isnt at the point where it will kill the game, but when you keep adding new stuff to a broken system, you compound the problem. The more it is compounded the harder it is to fix and the more severe the problem becomes.

    Eventually, it will break the game to the point where you will lose more population than you gain consecutively month after month. When you reach that point of critical mass, THEN the game is dying. As people leave, more people will leave as their friends leave and they find themselves playing with no one they know. Meanwhile their friends are saying " come play X!"

    The problem with that analysis is that for your 10 people saying the game doesn't work perfectly well there are 1000 people playing the game and not needing to post here at all.

    If you're encountering FPS drops and lag spikes consistently in the open world then if you're on PC you should certainly look into things at your end. I can't speak for console, and I accept that a lot of players have issues in Cyrodiil and trials.

    As for bugs in the open world, I've encountered 2 quest bugs in 4 years, I fixed one by retaking the quest and the other was fixed in the next incremental update.
  • Emmagoldman
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    I have bad internet and a really old laptop. Ive been updating addons and turning them off when there is any type of heavy activity and it generally...helps
  • jaye63
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    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.
  • Kanar
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    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    Curious for my own lag investigation, how do you know where their data center is? Where is it?
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    If you're referring to PvP, then I think that's something else. Otherwise, I don't know what to say because there are so many folk who do not have this lag (outside of PvP). It's a mystery to me and it's a real shame it's happening to folks. Are you PC? PS4? Xbox?

    You're entire argument revolves around the idea that ZoS is not responsible for performance problems outside their servers, which is just false. ZoS is not selling us a server, they are selling us a package that is a client and access to their server, that requires a connection over the WAN. ZoS is responsible for the game experience. What if their crappy coding is sending 5x the data needed? What if they aren't compressing data, or their client-server communication is not fault tolerant enough so a few lost packets cause a much larger impact of lag than they would in some other game?

    Furthermore, ZoS itself should be responsible for bad paths to it's data centers. Or, can they decide to put them on the moon and the lag is our fault because satellites have terrible latency? Afaik companies like Netflix are even paying to ensure certain connection qualities, or at least they will be as net neutrality is gone (rip).
  • cbaudersub17_ESO
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".
    Edited by cbaudersub17_ESO on February 9, 2018 7:10PM
  • akredon_ESO
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    Ya know @JackDaniell i feel like the players want the game to succeed more then the devs do.
    You have millions of players that are wanting to make the game the best it can be. we offer imput we provide ideas on possible solutions/fixes. Now i am not saying what the community knows best is always the answer because its not. But when you have glaring Technical issues to your server that is directly affecting the consumer i believe there should be some sort of resolution.

    ZOS needs to look at there servers and see why there is a bottleneck issue and why there is lag. I made a post the other day about how there is a packet loss issue on the way to the Server IP they have provided. but due to some storms in my area i am having some network issues and cannot use this data.
  • DieAlteHexe
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    Kanar wrote: »
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    Curious for my own lag investigation, how do you know where their data center is? Where is it?
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    If you're referring to PvP, then I think that's something else. Otherwise, I don't know what to say because there are so many folk who do not have this lag (outside of PvP). It's a mystery to me and it's a real shame it's happening to folks. Are you PC? PS4? Xbox?

    You're entire argument revolves around the idea that ZoS is not responsible for performance problems outside their servers, which is just false. ZoS is not selling us a server, they are selling us a package that is a client and access to their server, that requires a connection over the WAN. ZoS is responsible for the game experience. What if their crappy coding is sending 5x the data needed? What if they aren't compressing data, or their client-server communication is not fault tolerant enough so a few lost packets cause a much larger impact of lag than they would in some other game?

    Furthermore, ZoS itself should be responsible for bad paths to it's data centers. Or, can they decide to put them on the moon and the lag is our fault because satellites have terrible latency? Afaik companies like Netflix are even paying to ensure certain connection qualities, or at least they will be as net neutrality is gone (rip).

    No. I have no "argument". Nor am I claiming that the problem does not exist. Please, no stuffing words in my mouth. :)

    The issue is that there are so many possible single and combined reasons that could account for the problems, it's difficult to narrow it down. If it were purely ZMax then everyone would have the problems. How would I get "the good code" that allows me to play without issues and those poor folk who are having such problems in PvP (which seems to really get the brunt of this) fare so poorly?

    I think there is some problem that is down to Zmax that is exposed in situations like PvP. I also think if it is even known what that problem/those problems is/are that the fix apparently isn't a simple one or else it would have been attended to.

    I had to laugh when you held Netflix up as an example of good connectivity as we cannot use it. Well, we couldn't, to be honest haven't tried in a year or so.

    I'd love to see if there is anything to do with what platform people are using. Is it consistently problematic over PC, PS4, Mac, Xbox? Are any more likely to suffer this than others? What OS? What location?

    Anyway, for the sake of those who are gnashing their teeth, I do hope there is a resolution and soon. I fear my patience would have been worn out long ago were I in their shoes.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • DieAlteHexe
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!


    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Im_MegaDeath
    Im_MegaDeath
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    You dont quit ESO, ESO quits you!!!!
    DC - Im MegaDeath (Stam DK) PvP
  • DieAlteHexe
    DieAlteHexe
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    You dont quit ESO, ESO quits you!!!!

    Heh, apparently. Now, what I do not like is how quickly you time out when at the char select screen. I mean, yikes, it's entirely too fast.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Karivaa
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    Lol we have been talking about this since launch 3 years ago.
  • Alaztor91
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    Ever since ZoS started using Akamai(I think it's a DDoS protection thingie or something like that) my avg latency to the server increased by like 40 ms. However the only times that I lag are when there are alot of players on screen like in a zerg fight on cyrodill(vivec) or maybe a really crowded dolmen(talking about latency, FPS stay roughly the same).

    Other games that I play which have their US server located in Texas give me between 40-70 less ms than ESO(assuming the ESO US server is in Texas), and I play from outside the US so I'm wondering if maybe the Akamai service that ZoS is using has anything to do with it.

    Edited by Alaztor91 on February 9, 2018 8:05PM
  • Tandor
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    Out of interest, does that only happen to you when you are exiting instantly from a safe area such as a city? Or does it happen after the 10 seconds countdown elsewhere?
  • DieAlteHexe
    DieAlteHexe
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    Tandor wrote: »
    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    Out of interest, does that only happen to you when you are exiting instantly from a safe area such as a city? Or does it happen after the 10 seconds countdown elsewhere?

    Instantly...I very, very rarely log out from any place other than a city. Come to think on it, it's never happened when I log from one of my houses but that might not be pertinent. I'll pay attention to that.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Rohamad_Ali
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    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    You dont quit ESO, ESO quits you!!!!

    Exactly . Also @Im_MegaDeath I wanted to thank you again for your performance improvements suggestion thread . Increasing the cores used made an amazing difference on my old work laptop . My home pc too but mostly that old ROG really shinned with that trick . Thank you good Sir .
  • Kanar
    Kanar
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    Alaztor91 wrote: »
    Ever since ZoS started using Akamai(I think it's a DDoS protection thingie or something like that) my avg latency to the server increased by like 40 ms. However the only times that I lag are when there are alot of players on screen like in a zerg fight on cyrodill(vivec) or maybe a really crowded dolmen(talking about latency, FPS stay roughly the same).

    Other games that I play which have their US server located in Texas give me between 40-70 less ms than ESO(assuming the ESO US server is in Texas), and I play from outside the US so I'm wondering if maybe the Akamai service that ZoS is using has anything to do with it.

    Akamai is a ddos protection service but also a data center service. For all we know, ESO runs in their data center.

    Where do you get your info that ESO is hosted in TX? My route goes to the east coast and (of course) terminates at akamai there, well akamai forwards me to one final IP (the game server) but I don't know it's location, not far though because there's no more hops. I don't know where exactly it goes but it would suck if I'm going to east coast and then back down to Texas, since I live in Chicago.
  • DieAlteHexe
    DieAlteHexe
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    Kanar wrote: »
    Alaztor91 wrote: »
    Ever since ZoS started using Akamai(I think it's a DDoS protection thingie or something like that) my avg latency to the server increased by like 40 ms. However the only times that I lag are when there are alot of players on screen like in a zerg fight on cyrodill(vivec) or maybe a really crowded dolmen(talking about latency, FPS stay roughly the same).

    Other games that I play which have their US server located in Texas give me between 40-70 less ms than ESO(assuming the ESO US server is in Texas), and I play from outside the US so I'm wondering if maybe the Akamai service that ZoS is using has anything to do with it.

    Akamai is a ddos protection service but also a data center service. For all we know, ESO runs in their data center.

    Where do you get your info that ESO is hosted in TX? My route goes to the east coast and (of course) terminates at akamai there, well akamai forwards me to one final IP (the game server) but I don't know it's location, not far though because there's no more hops. I don't know where exactly it goes but it would suck if I'm going to east coast and then back down to Texas, since I live in Chicago.

    Reminds me of when I lived about fifteen miles from a game's server and got routed clear to the other side of the country and then back via the "scenic" route. :/

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Kanar
    Kanar
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    Kanar wrote: »
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    Curious for my own lag investigation, how do you know where their data center is? Where is it?
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    If you're referring to PvP, then I think that's something else. Otherwise, I don't know what to say because there are so many folk who do not have this lag (outside of PvP). It's a mystery to me and it's a real shame it's happening to folks. Are you PC? PS4? Xbox?

    You're entire argument revolves around the idea that ZoS is not responsible for performance problems outside their servers, which is just false. ZoS is not selling us a server, they are selling us a package that is a client and access to their server, that requires a connection over the WAN. ZoS is responsible for the game experience. What if their crappy coding is sending 5x the data needed? What if they aren't compressing data, or their client-server communication is not fault tolerant enough so a few lost packets cause a much larger impact of lag than they would in some other game?

    Furthermore, ZoS itself should be responsible for bad paths to it's data centers. Or, can they decide to put them on the moon and the lag is our fault because satellites have terrible latency? Afaik companies like Netflix are even paying to ensure certain connection qualities, or at least they will be as net neutrality is gone (rip).

    No. I have no "argument". Nor am I claiming that the problem does not exist. Please, no stuffing words in my mouth....

    Yeah you have an argument, it is that PvP lag is real (ie zos responsibility) but PvE lag is caused by the route between client and server and furthermore this route is the responsibility of the customer and not zos.

    I'm not putting words in your mouth, I'm just comprehending the meaning behind what you write. Please don't post run-on walls of text when you could get to a point with brevity.
  • DieAlteHexe
    DieAlteHexe
    ✭✭✭✭✭
    ✭✭
    Kanar wrote: »
    Kanar wrote: »
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    Curious for my own lag investigation, how do you know where their data center is? Where is it?
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    If you're referring to PvP, then I think that's something else. Otherwise, I don't know what to say because there are so many folk who do not have this lag (outside of PvP). It's a mystery to me and it's a real shame it's happening to folks. Are you PC? PS4? Xbox?

    You're entire argument revolves around the idea that ZoS is not responsible for performance problems outside their servers, which is just false. ZoS is not selling us a server, they are selling us a package that is a client and access to their server, that requires a connection over the WAN. ZoS is responsible for the game experience. What if their crappy coding is sending 5x the data needed? What if they aren't compressing data, or their client-server communication is not fault tolerant enough so a few lost packets cause a much larger impact of lag than they would in some other game?

    Furthermore, ZoS itself should be responsible for bad paths to it's data centers. Or, can they decide to put them on the moon and the lag is our fault because satellites have terrible latency? Afaik companies like Netflix are even paying to ensure certain connection qualities, or at least they will be as net neutrality is gone (rip).

    No. I have no "argument". Nor am I claiming that the problem does not exist. Please, no stuffing words in my mouth....

    Yeah you have an argument, it is that PvP lag is real (ie zos responsibility) but PvE lag is caused by the route between client and server and furthermore this route is the responsibility of the customer and not zos.

    I'm not putting words in your mouth, I'm just comprehending the meaning behind what you write. Please don't post run-on walls of text when you could get to a point with brevity.

    Yikes, who micturated in your Wheaties?

    I have an OPINION and am trying to understand why some folks have lag only in PvP, some folks have it overland, etc. I know that some folks are lagged overland if there are too many other chars in the area. Some folks don't lag at all in PvP. I also wonder what, if any, effect there is due to OS (e.g. PC, PS4 etc.)

    And, if you find my posts too long-winded, there's a cure for that. ;)


    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Alaztor91
    Alaztor91
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    Kanar wrote: »
    Akamai is a ddos protection service but also a data center service. For all we know, ESO runs in their data center.

    Where do you get your info that ESO is hosted in TX? My route goes to the east coast and (of course) terminates at akamai there, well akamai forwards me to one final IP (the game server) but I don't know it's location, not far though because there's no more hops. I don't know where exactly it goes but it would suck if I'm going to east coast and then back down to Texas, since I live in Chicago.

    https://help.elderscrollsonline.com/app/answers/detail/a_id/6421
  • Kanar
    Kanar
    ✭✭✭✭✭
    Alaztor91 wrote: »
    Kanar wrote: »
    Akamai is a ddos protection service but also a data center service. For all we know, ESO runs in their data center.

    Where do you get your info that ESO is hosted in TX? My route goes to the east coast and (of course) terminates at akamai there, well akamai forwards me to one final IP (the game server) but I don't know it's location, not far though because there's no more hops. I don't know where exactly it goes but it would suck if I'm going to east coast and then back down to Texas, since I live in Chicago.

    https://help.elderscrollsonline.com/app/answers/detail/a_id/6421

    Thanks! Never seen that before. So I am indeed being routed all over the country.
  • eso_lags
    eso_lags
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    ✭✭
    Tandor wrote: »
    Bhaal5 wrote: »
    Would be helpful to say what platform and server you are on. Maybe even where you are, too.

    Just have to look at the technical threads and all the countless amount of lag threads to establish that it doesnt matter its xbone, ps4 or pc or if its na or eu.... Its bad on ALL of them

    Sure it does. The problem is not always the server, even though people laugh at that idea. Sometimes, people just have a crappy path to the server.

    The OP talks about PVE lag and in solo instances. "I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES." On PC NA, I don't get lag anywhere like that in PVE. I never get crippling lag. I am on PCNA, not on the west coast, so maybe that is something.

    I don't doubt that they need to fix their servers. I just don't run to that excuse every time someone complains about lag.

    Agreed.

    Yesterday I had occasion to play ESO on both my computers, separately, and they're very similarly specced machines except for the graphics cards. My main gaming machine with the better card provided the same flawless performance I always get in PvE (I don't PvP), while my secondary machine with the lesser card and on slightly lower settings ran the game flawlessly in the open world but lagged significantly as soon as I entered a populated place like Vulkhels Guard or Daggerfall.

    Quite apart from addons (I don't use any at all), the user's system has a major impact on performance. I'd be interested to know, for example, how people's experience of performance in ESO using Windows 10 compares to when they were using either Windows 7 or 8.1? I remain to be convinced that Windows 10 is a gaming OS. Has anyone rolled it back to their previous OS and seen any difference?

    It's commonly accepted that a wired internet connection will give a far more consistent performance than a wireless one. It's also been well documented that there have been a lot of networking issues impacting on game performance especially in NA (where it's commonly stated by NA gamers that their internet services are generally inferior). These are all things that ZOS have no control over.

    I don't doubt for a moment that the game servers could benefit from some upgrading and optimisation, and I believe that's being worked on constantly, but I don't accept for a moment that it's all down to the servers. The fact that the lag I experienced yesterday (and I appreciate "lag" isn't always the right term but it's the one everyone uses regardless so we all know what is meant by it) totally disappeared when I switched to a slightly better machine demonstrates that there's a lot many players can do at their end to improve performance. It might be a solution, it might only be a workaround, but if it improves performance then it's worth investigating.

    It seems you are talking about PC here. I play on xbox. I have 900 CP, over 2 years into the game, former emp, millions of materials, 10 storm proof / flawless chars, every undaunted bust/trophy, 3 of the most expensive houses in game, countless amounts of gear, a crafter with almost every furnishing, recipe, and motif known.... I have all these nice things on xbox, things i have worked hard for in this game, and I am currently leveling up a PC char. Xbox is just unplayable. And I cant do it anymore.

    I talk to so many people on xbox every day. Parties, zone chat, grouping, dueling, pvp.. Everyone on xbox is lagging. I would say 99/100 people are having this issue on xbox. If its 4am on a tuesday and 3 of us are dueling, we are lagging. If its prime time you cant even play in vivec, hell you cant even play in vivec at all anymore. You can try shor, and its decent, but during prime time its still very bad.

    And I will explain what i mean by lag. Teleporting players, abilities not going off for multiple seconds then going off at once, bar swaps and skills not working after many tries, crashing, load screens, the lowest fps i have ever seen in this game. Theres more and there is plenty of videos showing it. Its happening to so many of us.

    But basically what i wanted to say to you @Tandor is that this may be the case on PC ( lag depending on your machine ) but on xbox its like this for everyone. And i know people with the new xbox that have the same issues as well. So its not to say i doubt what you're saying, im just saying that its consistently bad for nearly everyone on xbox.

    Also most people i talk to have pretty good internet. I lag so damn bad and i think my internet is good. I have a nighthawk router that cost me a couple hundred bucks (if i recall) and usually i have 10+ upload 120 download. And thats testing the speed both on my PC and xbox. If you see a problem with that please let me know. Im always open to advice.
  • Rohamad_Ali
    Rohamad_Ali
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    ✭✭✭✭✭
    Kanar wrote: »
    Alaztor91 wrote: »
    Kanar wrote: »
    Akamai is a ddos protection service but also a data center service. For all we know, ESO runs in their data center.

    Where do you get your info that ESO is hosted in TX? My route goes to the east coast and (of course) terminates at akamai there, well akamai forwards me to one final IP (the game server) but I don't know it's location, not far though because there's no more hops. I don't know where exactly it goes but it would suck if I'm going to east coast and then back down to Texas, since I live in Chicago.

    https://help.elderscrollsonline.com/app/answers/detail/a_id/6421

    Thanks! Never seen that before. So I am indeed being routed all over the country.

    You could ask @ZOS_CoriJ for the port forwarding information so you're not being bounced everywhere .
  • Kanar
    Kanar
    ✭✭✭✭✭
    Kanar wrote: »
    Kanar wrote: »
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    Curious for my own lag investigation, how do you know where their data center is? Where is it?
    Jade1986 wrote: »
    chris211 wrote: »
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    Lag? There is no lag, no crashing, no load screens don't worry according to ZOS everything is working as intended

    Problem is that is true for many (the ONLY time I see any lag is on Sunday nights and it's mild compared to what the poor PvPers are dealing with). It's gotta be driving them nuts trying to sort out the cause. Some of it will be connectivity on the players' parts, some of it HAS to be on the servers due to the consistency in PvP. I wouldn't want to be in their shoes.

    Well, considering i could go knock on their datacenters door in less than 30 minutes, i have to say, i doubt it is on my end. Considering no other game has this issue for me.

    If you're referring to PvP, then I think that's something else. Otherwise, I don't know what to say because there are so many folk who do not have this lag (outside of PvP). It's a mystery to me and it's a real shame it's happening to folks. Are you PC? PS4? Xbox?

    You're entire argument revolves around the idea that ZoS is not responsible for performance problems outside their servers, which is just false. ZoS is not selling us a server, they are selling us a package that is a client and access to their server, that requires a connection over the WAN. ZoS is responsible for the game experience. What if their crappy coding is sending 5x the data needed? What if they aren't compressing data, or their client-server communication is not fault tolerant enough so a few lost packets cause a much larger impact of lag than they would in some other game?

    Furthermore, ZoS itself should be responsible for bad paths to it's data centers. Or, can they decide to put them on the moon and the lag is our fault because satellites have terrible latency? Afaik companies like Netflix are even paying to ensure certain connection qualities, or at least they will be as net neutrality is gone (rip).

    No. I have no "argument". Nor am I claiming that the problem does not exist. Please, no stuffing words in my mouth....

    Yeah you have an argument, it is that PvP lag is real (ie zos responsibility) but PvE lag is caused by the route between client and server and furthermore this route is the responsibility of the customer and not zos.

    I'm not putting words in your mouth, I'm just comprehending the meaning behind what you write. Please don't post run-on walls of text when you could get to a point with brevity.

    Yikes, who micturated in your Wheaties?

    I have an OPINION and am trying to understand why some folks have lag only in PvP, some folks have it overland, etc. I know that some folks are lagged overland if there are too many other chars in the area. Some folks don't lag at all in PvP. I also wonder what, if any, effect there is due to OS (e.g. PC, PS4 etc.)

    And, if you find my posts too long-winded, there's a cure for that. ;)

    Right. You are in every lag thread downplaying zos' fault and derailing threads.
  • eso_lags
    eso_lags
    ✭✭✭✭✭
    ✭✭
    @JackDaniell I agree with you 100%. I know so many great players that are gone because of terrible performance (especially here on xbox)..

    You should really check out this thread and cast your vote..

    https://forums.elderscrollsonline.com/en/discussion/393101/does-zenimax-needs-to-improve-the-servers#latest
  • jao0199
    jao0199
    ✭✭✭
    So, at this point its just plain ridiculous. The lag is so bad that i wouldn't even recommend logging in during prime time. I lag in PvE, I lag in PvP, I lag in SOLO INSTANCES.
    Lot's of past games have risen and fallen due to the developers ignoring this basic component of an online game.

    I recently watched a video on why Pokemon GO died, and all it did was give me bad gut feeling about where ESO is going.

    In the video the key reasons were as follows:
    1. Lag and server issues, not getting addressed or fixed and no official comments that fixes are coming or false promises.
    2. Prioritization of New content over fixing currently broken content.

    This sounds eerily like modern day ESO. Watching the game I love so much get mistreaed this way is very frustrating and does not refelct well for my favorite games future.
    So please Zenimax, take this warning! ESO NEEDS TO RUN SMOOTHLY FIRST! LISTEN TO YOUR PAYING CUSTOMERS! Even a recent poll on the forums showed that 90% of voters would rather have lag/bug fixes instead of new BROKEN content.

    Here's a link to the video, I recommend the watch as its really well made and nails allot of key points Zenimax should be listening to.

    https://youtu.be/4odH8jDk-sg

    I receive surveys every month and my reply is Always the same: Zos need to fix performance issues first than everything to bring players back.
    @ZOS_GinaBruno please read this. I quit eso because of it. And i can assure you, 90% did the same. Including famous streamers.
    Edited by jao0199 on February 9, 2018 8:57PM
  • Joy_Division
    Joy_Division
    ✭✭✭✭✭
    ✭✭✭✭✭
    It's amazing the so many thousands and thousands of people who quit in frustration because of performance issues have lousy connections or need to reset their routers.


    It's amazing that my ISP works fine for everything else, even generally works fine on this game if I'm doing on dungeon. However, the moment I try to play this game when there is a faction stack or emperor defense in Cyrodiil or just get to stage 6 in DSA I get "lag".

    Clearly ZoS has excellent severs and every single ISP in the US and abroad has crap service.
    Make Rush of Agony "Monsters only." People should not be consecutively crowd controlled in a PvP setting. Period.
  • Im_MegaDeath
    Im_MegaDeath
    ✭✭✭
    jaye63 wrote: »
    Pretty sure crashing every time you switch toons will do more towards people saying "ENOUGH!"

    I know Im getting close.

    Obligatory, "I never crash switching toons.".

    The only time I crash is, oddly enough, sometimes when I select Quit from in-game instead of logging out to char select. Then about a quarter of the time, BOOM!

    You dont quit ESO, ESO quits you!!!!

    Exactly . Also @Im_MegaDeath I wanted to thank you again for your performance improvements suggestion thread . Increasing the cores used made an amazing difference on my old work laptop . My home pc too but mostly that old ROG really shinned with that trick . Thank you good Sir .

    No problem sir, im also learning new tricks and plan on making a Best Stream settings video soon. ill include the newer tricks i found in that one
    DC - Im MegaDeath (Stam DK) PvP
  • temjiu
    temjiu
    ✭✭✭✭
    The issue with problems like this is there are often far more variables then most people admit. Lag tends to be an issue across the entire connection, including the servers at the remote end.

    If the servers aren't set up optimally, then you will have people who have issues with lag when their connection isn't optimal.

    If people don't optimize their connections, then the choices Zen makes on what they do with their servers has a drastic impact on those players.

    I'm certainly not going to criticize those frustrated with connectivity issues. One of the reasons my Playtime with WoW is spotty is due to constant disconnects. WoW says it's on my end. But being in the field myself, I know that part of it is the choices they make as to how they set up their servers, what security layers they use, how they choose to route their connections, etc.

    Combine that with as many varieties of user device configurations then there are people in the world, and it gets tough to satisfy them all when it comes to lag. So I see it as a twofold solution:

    1) players need to understand their role in network connectivity, and do what they can to optimize their setup. you can have 10 games that work for you, and one that doesn't, and there are still things you can do locally to improve that connection. It doesn't mean that it isn't the fault of the server...it just means that you are making a proactive choice to do what you can on your end.

    2) Companies need to understand more intimately how their choices in regards to server setup, client connections, database management, and security protocols impact user access, and make well informed choices when it comes to committing to those endeavors. DDoS protection, as an example, is notorious for killing struggling connections. Yet companies slap it on their networks right and left. I don't blame them. DDoS attacks bring down server farms really fast. I dislike many of the DDoS protection approaches, but when push comes to shove, I'd rather have a spotty connection to play on, then no connection at all because the servers are dead.

    That being said, I don't have lag issues here. But I do in other games, So I can empathize. HOWEVER, I'm not sure it's going to "kill" the game like many are threatening. I've been here since early release, and many things have been threatened by the player community to bring doom and gloom. The only thing That I have seen bring the game close to ruin was the whole VR debacle they hade on release. But they changed that rather quickly. The lag has been here since the game started, and it was much worse early on. Yes, it is much better then it used to be. Is it where it should be ? no. But I personally don't feel that It will kill the game.

    They do still need to look at their structure though. Just as a player can find ways to improve their connection, so can Zenimin.
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