Account Not Showing Morrowind For Xbox One

admael447ub17_ESO · January 2018

Hi I purchased the Morrowind Expansion for ESO as the digital upgrade and all that shows on my account page for Xbox One is the Imperial Edition, why is it that it does not show the correct version applied to my account? My PC account is linked to my Xbox account.

Taleof2Cities · January 2018

Hey there, @admael447ub17_ESO!

Did you buy Morrowind on PC by mistake ... and want to apply it to your Xbox One instead?

For that you can probably start a help ticket using the "additional support" button here:

https://help.elderscrollsonline.com/app

Unfortunately there's no account-sharing, transfer, or linking between Xbox One and PC.

So, if you already play on both PC and Xbox One (and have accounts on both), you'd have to buy Morrowind separately on each if you want to experience Vvardenfell on both platforms.

admael447ub17_ESO · January 2018

No I bought it on Xbox One

ZOS_Bill · January 2018

@admael447ub17_ESO

Did you purchase and apply the Morrowind Upgrade to the correct Xbox gamertag?

If you bought the digital upgrade on the wrong account, you will need to contact Xbox Support for further help.