We are currently investigating connection issues some players are having on the European PC/Mac megaserver. We will update as new information becomes available.
Maintenance for the week of November 18:
· [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – November 18, 4:00AM EST (09:00 UTC) - 8:00AM EST (13:00 UTC)
· Xbox One: NA and EU megaservers for maintenance – November 20, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
· PlayStation®4: NA and EU megaservers for maintenance – November 20, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Problems after system restore using Windows 10
Recently I restored my computer to an earlier state. When I logged back in, the ESO launcher had to be reinstalled and all of my files were still there.
I launched the application, clicked play and nothing happened. I tired various ways of making the game launch, such as reinstalling the runtime, reinstalling directx.
I even tried uninstalling the game from the control panel and installing it from nothing, but every time I try to uninstall, the old files are still on my machine and the game won't launch.