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Can I get my security question answer reset?

Leila_Alizarin
Leila_Alizarin
Soul Shriven
I've forgotten my security answer and the option to reset it seems to be gone now, is it possible that I get it reset or sent to me by staff?
  • Jonno
    Jonno
    ✭✭✭
    Yes this is possible but you will have to contact support

    https://help.elderscrollsonline.com/app/answers/detail/a_id/10115/kw/secret
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  • Leila_Alizarin
    Leila_Alizarin
    Soul Shriven
    Jonno wrote: »
    Yes this is possible but you will have to contact support

    https://help.elderscrollsonline.com/app/answers/detail/a_id/10115/kw/secret

    If they enabled the support ticket function for anything other than character problems, maybe it'll actually work.
  • VaranisArano
    VaranisArano
    ✭✭✭✭✭
    ✭✭✭✭✭
    You can use the Ask for Help option in game to get a boilerplate email from ZOS support, which you can then reply to in order to get an actual response. They've always been very helpful when I reply to their emails.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Leila_Alizarin

    We have sent you a PM with an update on the support ticket you've started.
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