ZOS, please, answer me this... ESO Plus not available in Poland?

duendology

I've been an ESO Plus member through Steam. Up until now I've paid with Euros...due to recent change of currency you made ESO Plus unavailable in Poland?

Am I to lose everything I've accumulated in the game because you...."cancelled" it? Is this a joke?

Where am I to report this?

Marabornwingrion

I'm from Poland and I'm always buying ESO+ membership through ESO website, not Steam. Never had any problems with it (PLN as currency).

idk

^^^^

Steam adds another layer of possible issues. With ESO linked to seam I am unsure of purchasing ESO+ can be done via the ESO website.

With the vagueness in the OP:

If ESO+ isn't available to you at all via steam I'd see if you can decouple your game from steam and purchase the subscription directly from Zos.

If the currency has changed and you need to use USD or Euros then maybe look into getting gift cards.

duendology

I bought the game via steam and up until recently the ESO Plus option was available to me. Not anymore, it seems. Some "Drew" on Steam Support "has been investigating" the issue..and I've got but a few days left till the billing date..and probably am facing losing all my **** because I have no idea why.

I'd rather NOT lose this goddamned membership.

if I can buy ESO Plus via ESO site..that's fine by me..I just want to know I can do it..as I have to move the billing option here.

It's ridiculous!

And I used to pay with Credit Card..so the currency did not matter that much.

SirAndy

duendology wrote: »

and probably am facing losing all my **** because I have no idea why.

You won't lose anything ...


Even if you can't get this sorted before your ESO+ expires, you won't lose anything. All items in your crafting bag will still be there, you just can't add to it without ESO+.

Sure, you can't access the DLCs until you re-sub, but that's hardly "losing all my ****" ...

idk

Google is like our big brother looking after us.

The link below basically says working with steam CS as you are is the way to go.

https://forums.elderscrollsonline.com/en/discussion/366522/cannot-purchase-subscription-via-steam-client-or-via-steam-website

However, if that doesn't pan out you may be able to unlink your ESO from steam and for that I'd suggest Zos CS which probably isn't any faster.

You won't lose any gear or matts if your sub ends. The trouble is if you have enough items in your bank beyond your base slots you won't be able to add anything until you have removed enough items. Also, new crafting matts wont go into the crafting bag.

Yes, it's a pain. I'd suggest moving some stuff around if you can. If you have any character slots at available you can create some bank mules to help.

Good luck.

duendology

If I knew how to move from steam to eso platform/site without buying eso yet again, I'd do it. It seems the problem lies on the steam side here.

SirAndy wrote: »

Sure, you can't access the DLCs until you re-sub, but that's hardly "losing all my ****" ...

The thing is I am "all over" the place.

Pwoo

I have Steam version of ESO as well and every single payment I tried to do via Steam was a failure (both crowns and eso plus). As long as your accounts are connected (which they probably already are, since you are able to login), then you should be able to make purchases through the eso website with no problem. It's the only way I do it now. Just cancel your membership in your Steam client before you do that.

duendology

I will do that if "Drew" from Steam tells me they can't fix this...
Thank you for letting me know it is possible :P