Fatal Error 3

NinjaShepard

Every time I try to load a character I get this error message:





I have repaired the launcher, tried running as administrator and reinstalled the game to no avail. I'm not sure what to do next, any suggestions would be most appreciated!

ZOS_Bill

In addition to running a repair and reinstalling the game, there are two troubleshooting steps with the launcher that may help resolve the fatal error you are getting.

Delete the ESO Launcher Folder

PC: Go to the Launcher folder and delete it.

• You can find this by default at C:\Program Files (x86)\Zenimax Online\Launcher.

Mac: Open Finder, go to Applications, and then look for and delete the Zenimax Online folder.

• The Launcher folder will be under the main ZOS folder.

Download new ESO Launcher

Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform.

If you play on Steam, download a new copy of the game through Steam.

Please let us know if either of these help resolve the fatal error.