Xbox one eu connection server time out

saxgooner

Unable to connect again. Wwwwtttttfffff

ZOS_JessicaFolsom

We're looking into it, @saxgooner. Thank you for your patience.

saxgooner

Thanks. I'm assuming it isn't just my connection

Khazaril

Same here!

kitsune_beth

Same problem for over an hour.

BollaZee

Yep, also been waiting over an hour!

First post was over 2 hours ago, perhaps stop looking into it or at it and start resolving it?

In a normal software company when software is unusable or down/not accessible it would be considered a P1 critical. SLA would then be 1 hour.

emilyhyoyeon

a similar log in/connection issue is also on EU PC

Hexkitty

Last update on anything was 2 hours ago .. . . this is a joke what the fook is going on, I would really like to know why you keep us the people who support your game in the dark . . . . all the money we spend on this game so I think we deserve constant updates . .

Blumenwiese599

Same here, still can't log in on XBox EU.

Izaki

Still happening

kitsune_beth

Two hours + for me now.

Mitch_Randell

I'm having the same problem

TechnoSausage

Any update on this? Been a few hours now

ZOS_JessicaFolsom

Hi all, we know it's been several hours since this issue first cropped up. We're still investigating with Microsoft and will provide updates as we have them. Thank you again for your patience.

Raudgrani

This is starting to leave me with no other option but to quit the whole thing. No matter how much I love the game. I'm eagerly (and probably so in vain) waiting for all the critical errors to be fixed (constant crashes in Cyrodiil mostly), but when I can't even get in to play - why bother? I'm actually paying for this. But feel I won't for much longer....

Izaki

This has got to be one of the most unreliable products on the market...

kitsune_beth

Guess I'm lucky I inherited the game from my brother, and haven't bought a subscription or DLC. If I was pumping money into the game like some people I'd be alot more ticked off than I am.

I've just put Skyrim in the XB1. I'll look at this again tomorrow.

BollaZee

Let's blame Microsoft since every other game on xbox is working fine. Awkward! Can't wait for Tera or any other mmo to hit console since this and neverwinter is the worst s**t ever.

Beardimus

Guys, it's a game. Stuff happens. Sure its frustrating when you wanna play, but getting eggy and having a pop at forum mods isn't cool or gunna help.

Redbow1066102

I've been trying to connect for over 4 hours now. NA is working fine but EU just gives 'login failed connection to server timed out. Please try again later'. Any news on a fix for this problem?

Nuhriel

still down.. @ZOS_JessicaFolsom is there any chance, that this is fixed today or should i look in tomorrow? Wanted to play couple hours before going to sleep. Have to get up early tomorrow - working.

hopefully thanks for any answer

ZOS_JessicaFolsom

In an effort to aid our investigation of this issue with Microsoft, may we please get the following info from those on the Xbox One EU server?

• Your Gamertag
• Your Country/Region
• Your ISP
• The date and time of your last failed login attempt (feel free to post "just now" or something similar if you just tried)

Thank you.

Tilleybobin

Tilleybobin
Uk
virgin media

Just now and been trying on and off for the last 3 hours

iuama

Iuama74

UK midlands

BT

Tried and failed now (21:46 BST)

Hexkitty

WickedWitch80
Cheshire UK
Sky
20:30

Please let me go home don't wanna play na anymore xxx

marcusthebearhunter

sxo vi mazeone
erfurt germany
1&1
since 1 hour

Cymro83

RavenclawReaper
UK
BT
21:55 bst now

I'veGotYourBack

BonnyTie577317

Wellington, New Zealand

Vodafone

just now, unsuccessfully trying for the last 3 hours

Sparr0w

zr Sparrow

UK

Vodafone

Now

Happened earlier (4/5pm?) But thought it was just me as it worked again after I rebooted my Xbox.

Devilcry

Live Devilcry
Venice - Italy
Fastweb
From 4.30 pm

jackl96

LX JACK L XL
UK
Virgin Media
9.45PM