Unbearable latency at ALL times ever since September 18th

Frugal

I'm writing here because now I'm 90% sure this is an issue on this game's servers side.

First, I'd like to point out that I'm from South America and I know my ping in games is naturally higher due to the distance to the servers.

But ever since I build my PC, my latency in almost every game was between 120 - 140 ms and lag spikes going up to 180 - 200 ms . I'm talking about games like Dota 2, Rainbow six, CS:GO, and even ESO.

For ESO, I occasionaly took screenshots and sometimes managed to capture the latency in that moment. I'm gonna share what I had with DATES according to the screenshot folder.

October 22nd 2016


November 12th 2016


Morrowind hits
May 22nd 2017


August 28th 2017


September 15th 2017


September 24th 2017


September 25th 2017


September 27th 2017


September 29th 2017


September 30th 2017


October 1st 2017


October 4th 2017


October 6th 2017



My point is, throughout all of 2016 my ping was at a constant 140-160 while idle in zone. Had to stop playing for work but came back after morrowind launched. Game was a little bit more laggy than I could remember and I could tell, but it wasnt much of an issue. Suddenly ever since september 18th (date in which I did not take a screenshot but I remember I got pissed off because of lag) the game has been at a constant 180-200 ping. All day. Every where. No matter what I do. Dungeons, pvp, its all the same. Not to mention for every trial i've been doing I get crazy ping which gets really frustrating because I cant do high level content the same way I used to and at this points is honestly the only element of the game that I enjoy enough to keep playing it.

Called my ISP, and they said it's not an issue on their end because nothing changed, and I have to believe it because my latency in different games is still the same as before. So what changed? The only guess is some ESO server parameters changed. There's no reason for me to have this lag. It's not letting me do my usual rotations or do VMA normally without dying to lag.

I'm asking for guidance. Point me in the right direction. I want to know what's going on. One of my friends that also lives in south america has the same issue and we live in different countries. So please help me figure this out and let me help you fix it by providing any information you might need.

GeneralSezme

Real talk this is some bull mierda

Elsonso

Did I miss where this was PC NA or EU?

Anyway, my first guess would be an internet slowdown somewhere between you and the ESO servers. Not the ESO side, and if your ISP is right, not your side. What changed could be a route from you to the server, or DDoS mitigation somewhere.

julianlookhrwb17_ESO

I am facing the same problem but far worst. I am getting frequent latency spikes up to 999+ and beyond. Usually my ping will be around 280-350, so its normal until after a few days of Clockwork DLC. Played the DLC with no latency issues and to be precise it is after the holloween event. Should be on the 1st of November and all hell broke loose until today.

ZOS informed me clear dns, to set port forwarding and I did that. Nothing improves and I changed my modem router thinking it could be the culprit, stability of latency improve but it will still spike to 999+ for no reason. I have a task manager on my 2nd screen to monitor anything when latency spiked but I see nothing drastic from the task manager. P2P wasalredy disable, WIFI off to prevent unsuspected usage of my wireless connection.

Need your help. I love to pvp but with this 999+ spike, I cant play anymore.

Maskov

ebtesam

i thought 'm the only one have this problem since two month

Same with me the game become unplayable for me

tried many solution but did not work

so i just delete the game after 1500 hour

woe

I'm on PC NA and i average 160 ping. I have insane internet and any other games i play i run 30 ping max.

ebtesam

no help found?

Frugal

not at all. no responses. Still hoping i get help though.

Supertoy31

got problems too, and apparently, since its about just a minority of gamer, no reaction, no one care...
The things is, i dont understand how it just impact only few players (and all around the world, im one the EUW serv... and not that fare from him)....
I Didnt delete (YET) but just remove my sub right now... since i wont pay for a game that a cant really play anymore

Supertoy31

and zenimax apparently dont care about the few (maybe they are right but...)
They ofc dont investing about this prob, they didnt even check this post and wont answer for sure.

i have apparently the same prob than Deflorate.
to be precise my high ping issue just begon the 8, so something is wrong about that, you guys have simillar probs but since longer.
I have about 30ping on other games atm, and about 160+ just for TESO...

Let's hope the maintenance will fix it..

ebtesam

no one care

Supertoy31

so i stoped my sub ofc, im not rich enough to pay something that i cant use

Loves_guars

Yo soy de Argentina, el ping lo tengo creo que levemente mas alto desde CWC 270ms~ pero el problema es que se me desconecta todo el tiempo y a otros 2 amigos de aca también, a veces al mismo tiempo, yo tengo Fibertel y ellos Telecentro. ¿Que carajo pasa?

=

I'm from Argentina, my ping is slightly higher since CWC, but the main problem is that I have lots of disconnects and 2 other friends too, sometimes at the same time, we have different ISP.

maniac4maniac

ZoS ruins ESO with each patch in plans of connection and fps, get used to it. There will be no responses and noone will do anything to fix that except new Crown items.

Arothorn

I have been having some really bad pings lately. I'm playing on NA server, I'm in Montreal Canada. Always at around 8h PM Eastern Time which is the time we raid. I even changed internet provider to see if ZoS was right about something. But it's not the provider.

I even have another friend who plays in the same trials as me. And we both get freaking 400-600 ping. We usually get 80-100.

How can you guys fix this for good? Or what can LOTS of people do to fix this. I tried even to lower my graphic settings. Even though my frames were 25-100 depending on the mecanics. So it's not the settings.

And my speed tests and everything are more than great.

Thanks for your time even though this will probably be ignored.


Regards,

Supertoy31

Man, the truth is actually, no one can fixe it. Check other post, there is other post with different issu but same root problem, and no one can fix it.
Just, really a small part of us is impact by those prob.
And we all figure that's not our ISP (not our hardware ofc we are talking about ms/ so network issu) so it is about ZOS network, but as i said : since only few of us are impacted, they wont fixe it quick... maybe at all.
So guys, im sorry to tell this (since im an 3 years old player and have sub for 2 years) but maybe go for an other game and if you'r ESO+ sub.... just unsub (for your own money good )

Vapirko

I believe it’s partly related to their new ddos protection called Akamait Technology. Run a traceroute and see if you hit the Akamait Tech node and then if all other jumps are blocked. I think that anyone playing outside the US on NA servers are experiencing severely impacted performance.

Supertoy31

!!EDITED!!

I'm and EU serv and dont have thise node in my pathping
1 livebox.home [192.168.1.1]
2 80.10.234.241
3 ae105-0.ncncy102.Vandoeuvre-les-nanc.francetelecom.net [193.253.90.142]
4 ae43-0.nistr102.Strasbourg.francetelecom.net [193.252.163.174]
5 ae40-0.nistr201.Schiltigheim.francetelecom.net [81.253.180.117]
6 193.252.137.82 personnal note :EDITED unsignificant
7 et-12-0-8-0.ffttr7.frankfurt.opentransit.net [193.251.131.145] <====
8 80.150.170.157
9 217.239.44.6
10 dns9.parkpage.foundationapi.com [195.122.154.1]



!!EDITED!!

1 0ms 0/ 100 = 0% 0/ 100 = 0% livebox.home [192.168.1.1]
0/ 100 = 0% |
2 6ms 0/ 100 = 0% 0/ 100 = 0% 80.10.234.241
0/ 100 = 0% |
3 6ms 0/ 100 = 0% 0/ 100 = 0% ae105-0.ncncy102.Vandoeuvre-les-nanc.francetelecom.net [193.253.90.142]
0/ 100 = 0% |
4 10ms 0/ 100 = 0% 0/ 100 = 0% ae43-0.nistr102.Strasbourg.francetelecom.net [193.252.163.174]
0/ 100 = 0% |
5 11ms 0/ 100 = 0% 0/ 100 = 0% ae40-0.nistr201.Schiltigheim.francetelecom.net [81.253.180.117]
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% 193.252.137.82
0/ 100 = 0% |
7 22ms 0/ 100 = 0% 0/ 100 = 0% et-12-0-8-0.ffttr7.frankfurt.opentransit.net [193.251.131.145]
4/ 100 = 4% |
8 108ms 9/ 100 = 9% 5/ 100 = 5% 80.150.170.157
0/ 100 = 0% |
9 109ms 4/ 100 = 4% 0/ 100 = 0% 217.239.44.6
3/ 100 = 3% |
10 112ms 7/ 100 = 7% 0/ 100 = 0% dns11.parkpage.foundationapi.com [195.122.154.1]

Well the first one wasnt conclusive so i suppress it. But here we go : my prob come from et-12-0-8-0.ffttr7.frankfurt.opentransit.net [193.251.131.145]



!!EDITED!!

Loves_guars

Supertoy31 wrote: »

Man, the truth is actually, no one can fixe it. Check other post, there is other post with different issu but same root problem, and no one can fix it.
Just, really a small part of us is impact by those prob.
And we all figure that's not our ISP (not our hardware ofc we are talking about ms/ so network issu) so it is about ZOS network, but as i said : since only few of us are impacted, they wont fixe it quick... maybe at all.
So guys, im sorry to tell this (since im an 3 years old player and have sub for 2 years) but maybe go for an other game and if you'r ESO+ sub.... just unsub (for your own money good )

I don't know if it is just a few. I get that they don't care about where I am (Argentina, South America). But there are Europeans too having the problems and they are considered real people, unlike us...

I was about to spend $ for the Orsinium event and Black Fredas, now I'm having second thoughts honestly, I love this game and all but if it doesn't work I'll be dumb to waste money.

Elsonso

cecibergesnrb18_ESO wrote: »

Supertoy31 wrote: »

Man, the truth is actually, no one can fixe it. Check other post, there is other post with different issu but same root problem, and no one can fix it.
Just, really a small part of us is impact by those prob.
And we all figure that's not our ISP (not our hardware ofc we are talking about ms/ so network issu) so it is about ZOS network, but as i said : since only few of us are impacted, they wont fixe it quick... maybe at all.
So guys, im sorry to tell this (since im an 3 years old player and have sub for 2 years) but maybe go for an other game and if you'r ESO+ sub.... just unsub (for your own money good )

I don't know if it is just a few. I get that they don't care about where I am (Argentina, South America). But there are Europeans too having the problems and they are considered real people, unlike us...

I was about to spend $ for the Orsinium event and Black Fredas, now I'm having second thoughts honestly, I love this game and all but if it doesn't work I'll be dumb to waste money.

Hey, don't sell yourself short. Maybe the Europeans aren't real people, either! I mean, do you really know they exist?

There are really four groups involved with latency issues, and ZOS is only one of them. They tend to get the blame, though. I am sure they deserve it, under certain circumstances, but not all of them. The catch is that it is hard to tell, and every anecdotal "me too!" that gets posted here might actually not be the same thing caused by the same problem.

Some times, a lot more than some people are willing to accept, the latency problems with ESO are not on ZOS. There is just no one else they can blame.

I don't want anyone to think that I am giving ZOS a free pass here on performance and lag. There are known performance problems in the game, to be sure. ZOS supposedly has their crack programming team working at the highest priority on the Cydodiil lag. Personally, I doubt anyone is really working on it. I think they know exactly what is wrong and how to fix it, and they really can't fix it. Whether that means that ESO is doomed to have Cyrodiil lag forever, or they working on a "Project X" that will replace the game engine so that they can fix it, I have no idea.

Supertoy31

First im europeans and trust me they really DONT CARE (like 5/6 ticket, with game consult, pathping, tracert, msinfo32 and all the ***).

But whatever, @lordrichter i do not involve ZOS directly anymore since my last post, the responsable is et-12-0-8-0.ffttr7.frankfurt.opentransit.net [193.251.131.145] and thats not ZOS directly, just one of their "partner" to their network.
Anyway, my prob is not the same prob than the larger (and older) "cyro lag prob".
Mine is new, annoying even when im logging by night in PvE.

Elsonso

Supertoy31 wrote: »

First im europeans and trust me they really DONT CARE (like 5/6 ticket, with game consult, pathping, tracert, msinfo32 and all the ***).

But whatever, @lordrichter i do not involve ZOS directly anymore since my last post, the responsable is et-12-0-8-0.ffttr7.frankfurt.opentransit.net [193.251.131.145] and thats not ZOS directly, just one of their "partner" to their network.
Anyway, my prob is not the same prob than the larger (and older) "cyro lag prob".
Mine is new, annoying even when im logging by night in PvE.

What I think is cool about your traceroute is that it includes a DNS parking spot. That is new.

dns9.parkpage.foundationapi.com

Open Transit Internet owns "opentransit.net" and they are basically a taxi company that is taking you part of the way from your house to the megaserver. If that is the source of the problem, you are correct that it is not ZOS. ZOS could contact them, if enough people have the same issues with the same node. They did that with an AT&T node in the US. Your own ISP can do the same.

They might not be the problem, though. It could also be Deutsche Telekom, or the connection between Deutsche Telekom and Open Transit Internet.


Edit: On re-read, it looks like I just pulled "Deutsche Telekom" out of my Khajiit's hind end. After Open Transit Internet, you are passed to Deutsche Telekom (80.150.170.157, 217.239.44.6), and from there to ZeniMax Media (195.122.154.1) and from there to the megaserver.

frozywozy

@ZOS_GinaBruno could we get a dev reporting on this? are you guys acknowledging that there is an issue going on with the servers lately? I get those lag spikes very frequently now and I did run the consultant after submitting a ticket, did opened the ports in my routers, and every step that was given to me by the staff. Still the same issues occurring.

Skwor

frozywozy wrote: »

@ZOS_GinaBruno could we get a dev reporting on this? are you guys acknowledging that there is an issue going on with the servers lately? I get those lag spikes very frequently now and I did run the consultant after submitting a ticket, did opened the ports in my routers, and every step that was given to me by the staff. Still the same issues occurring.

Why do you need a dev? I and several others have posted we have expereinced absolutly 0 lag, spikes or other network issues. Honestly I am beginning to think this is a console / ISP issue.

frozywozy

Since a month ago, I have started getting issues with server latency. Here is some informations from the report.txt made with the Consultant executable that we are told to run from the game launcher while I am lagging pretty hard ingame. Latency spiking from 450ms to 1000ms.



As we can see, there is a major latency issue happening at some point when the tracing is going through a specific IP Address. Dns resolved 209.200.144.192 to a209-200-144-192.deploy.static.akamaitechnologies.com

Akamai Technologies, Inc. is an American content delivery network (CDN) and cloud services provider headquartered in Cambridge, Massachusetts, in the United State. (from Wikipedia).

I am not sure if my problem has anything to do with this but I will keep running the tool and analyzing my report.txt to see if the problem persist. Oh and before people start pointing my ISP, here is some insight about it.



I also ping google (ping -t 8.8.8.8) during my latency issues and there is no timeout occurring.

Escorpiao_Noturno

I am having TERRIBLE ping latency .

Elsonso

frozywozy wrote: »

As we can see, there is a major latency issue happening at some point when the tracing is going through a specific IP Address. Dns resolved 209.200.144.192 to a209-200-144-192.deploy.static.akamaitechnologies.com

Akamai Technologies, Inc. is an American content delivery network (CDN) and cloud services provider headquartered in Cambridge, Massachusetts, in the United State. (from Wikipedia).

I am not sure if my problem has anything to do with this but I will keep running the tool and analyzing my report.txt to see if the problem persist.

Specifically, the node you are talking about is part of Prolexic, which is the Akamai DDoS mitigation company. Yes, this can have a lot to do with latency issues, even though they are supposed to be a very fast and very efficient DDoS mitigation system that is apparently not supposed to not introduce a lot of latency into the connection.

Storymaster

Frugal wrote: »

Unbearable latency at ALL times ever since September 18th

What has been going on with your internet since September 18th, since 90% of latency is user-side, hence why the majority of us are not experiencing this.

Supertoy31

Storymaster wrote: »

Frugal wrote: »

Unbearable latency at ALL times ever since September 18th

What has been going on with your internet since September 18th, since 90% of latency is user-side, hence why the majority of us are not experiencing this.

you probably know nothing about network, but the sad thing is you'r telling us that we lie kappa :'D
My own prob come from a node that is 300Km far from me, nothing about my own box, or even my ISP.

Think before talk. And btw, just go away from this post if you dont have anyproblem ZOS fanboy

Supertoy31

up, just to have even more visibility
(btw i know opentransit.net [193.251.131.145] is not under ZOS jurisdiction but well, they are more able than me to deal with OTI (open transit internet) )