Maintenance for the week of January 6:
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· [COMPLETE] NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Cannot Purchase ESO Plus
Loafy
Soul Shriven
Been trying for a few weeks to purchase plus again but I cannot seem to get anywhere.
I have always used a prepaid visa or mastercard with enough balance. It worked fine in the past.
I have tried every option from clearing cookies to several different web-browsers. Assigned a postal code to the card(s)
I have always used a prepaid visa or mastercard with enough balance. It worked fine in the past.
I have tried every option from clearing cookies to several different web-browsers. Assigned a postal code to the card(s)
0
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Turelus✭✭✭✭✭
✭✭✭✭✭If you haven't already place a support ticket (either in game or from the support page logged in) under the billing category and you should get some help and trouble shooting from there.
You can also post your ticket numbers here if it doesn't help for ZOS staff to review.@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."1