Does the game really need 4-8 hour maintenances every week?

NoScopeGG

Is this really necessary? Does every other MMO does this? Or is it just ESO? I don't really understand why it takes so much time if it is done weekly. The worst part is that in the EU the maintenance is done the entire morning, while on NA it is done overnight when everyone is sleeping.

I know a rant wont change (insert bad word here because im angry), but come on... 1/4 of the day wasted on maintenance.

XDragonDoomX

I'm pretty sure ZoS only do it because they believe it is necessary.
From a customer service point of view it wouldn't make sense to take the servers down - people who cant play are unhappy.
From a commercial point of view it wouldn't make sense to take the servers down - people who aren't playing aren't buying from the crown store

So yes, its probably really necessary.

Kahina

In Australia it is done during the prime playing time of late afternoon to early evening. At least you have your own server.

tbe_loki

I would guess they relay on window servers and huge MSSQL databases. As long as they don't migrate to a more usable server environment they need time to do this *** Microsoft maintaince ***.

If they use Linux they need some better devs and admins.

If I would need 4 hours every week to keep our support and billing systems running I would be without a job in week two

AzraelKrieg

Have you seen how the servers have been performing lately? Yeah, it needs it

NoScopeGG

XDragonDoomX wrote: »

I'm pretty sure ZoS only do it because they believe it is necessary.
From a customer service point of view it wouldn't make sense to take the servers down - people who cant play are unhappy.
From a commercial point of view it wouldn't make sense to take the servers down - people who aren't playing aren't buying from the crown store

So yes, its probably really necessary.

Most (perhaps all) MMOs I've played take their servers down for 5 minutes then put them back up (even when it's a big update patch), and I don't see why ESO is different than the others.

Feanor

Kind of feels like an old car which is only held together by some tapes. If you wanna continue riding it, you better patch those tapes regularly...

Avnr

eve online mass plsyers onlie(3k players in one station Jita:)) have a daily 15min maintenances
last 6 years never hade lag or dc

NoScopeGG

Avnr wrote: »

eve online mass plsyers onlie(3k players in one station Jita:)) have a daily 15min maintenances
last 6 years never hade lag or dc

I'd rather have a 15 minute maintenance every day than one every week that takes an entire morning, or even afternoon for some.

DisgracefulMind

Wah wah. Maintenance. Wah. Every Monday these threads come out.

tbe_loki

Avnr wrote: »

eve online mass plsyers onlie(3k players in one station Jita:)) have a daily 15min maintenances
last 6 years never hade lag or dc

They had a hard time a few years ago. But since they started the migration to Linux micropots they are running very stable.

But, hey. Why should zenimax read the public dev blog of ccp to learn from the mistakes otters have done in the past?

biminirwb17_ESO

NoScopeGG wrote: »

The worst part is that in the EU the maintenance is done the entire morning, while on NA it is done overnight when everyone is sleeping.

It is done 5pm in Australia.

GnarlyMcGnasty

NoScopeGG wrote: »

Is this really necessary? Does every other MMO does this? Or is it just ESO? I don't really understand why it takes so much time if it is done weekly. The worst part is that in the EU the maintenance is done the entire morning, while on NA it is done overnight when everyone is sleeping.

Look at it this way: If they're fixing stuff, then it's necessary. Other MMO's have weekly/bi-weekly maintenance. I've played games that have had maintenance twice a week.

NoScopeGG wrote: »

but come on... 1/4 of the day wasted on maintenance.

If 1/4 of your day is wasted because a game has maintenance, then perhaps a shift in priorities is in order here.

NoScopeGG

GnarlyMcGnasty wrote: »

NoScopeGG wrote: »

Is this really necessary? Does every other MMO does this? Or is it just ESO? I don't really understand why it takes so much time if it is done weekly. The worst part is that in the EU the maintenance is done the entire morning, while on NA it is done overnight when everyone is sleeping.

Look at it this way: If they're fixing stuff, then it's necessary. Other MMO's have weekly/bi-weekly maintenance. I've played games that have had maintenance twice a week.

NoScopeGG wrote: »

but come on... 1/4 of the day wasted on maintenance.

If 1/4 of your day is wasted because a game has maintenance, then perhaps a shift in priorities is in order here.

Never mentioned it was my day being wasted. However, it does suck having to wait that much time to do my writs and dailies, which I could do it in the morning and have the rest of the day off to do whatever I want other than ESO.

tbe_loki

GnarlyMcGnasty wrote: »

If 1/4 of your day is wasted because a game has maintenance, then perhaps a shift in priorities is in order here.

Oh I would. But after a cancer diagnoses and some surgery I have nothing to do the most of the day as walking is still pretty hard and I watched Netflix twice ( yeah all things I like )

Yarlenzey

DisgracefulMind wrote: »

Wah wah. Maintenance. Wah. Every Monday these threads come out.

That's because some of us don't accept it. As in 'unacceptable'.
Thanks for noticing.

FeaR Turbo

Maybe if the end results were made more clear.

MaDGaR

4 hours and counting

Kurkikohtaus

But what do they actually DO?

NoScopeGG

Kurkikohtaus wrote: »

But what do they actually DO?

My guess is that they *** around with "admin" powers, instakilling bosses and other stuff, along with testing some stuff (who needs PTS anyways).

tbe_loki

Kurkikohtaus wrote: »

But what do they actually DO?

gresiac

You guys need to find a job really

Feanor

Patch notes are up.

NoScopeGG

gresiac wrote: »

You guys need to find a job really

The job I already have that takes place during the afternoon until evening?

Deheart

I imagine that its similar to gun or car engine maintenance. Without regular checkups and tuneups and cleaning there might be an explosion when you lease expect it.

stewhead2ub17_ESO

Oh the horror. Please just stop with the childish tantrums over maintenance. 4-5 hours on Mondays we can't log in. Somehow, I think we'll all survive this necessary and minor inconvenience.

Nemesis7884

honestly - to me it seems that the engine might be the issue...i only experienced one time when they didnt do maintenance and the following days the game played much worse...maybe the engine is not optimized for the sheer amounts of content and people (what would be strange for an mmo tough)?

Shado187

I am waiting for the day when so called "Maintenance" actually fixes the lag we all experience!
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@stewhead2ub17_ESO maybe you never played another mmo but most do not take 5-8hr long to finish maintenance, and I know you are just trolling others that are angry because you have nothing better to do why else would you be in the forums during maintenance time? stop being a *** and show some empathy to your follow gamers!

tbe_loki

stewhead2ub17_ESO wrote: »

Oh the horror. Please just stop with the childish tantrums over maintenance. 4-5 hours on Mondays we can't log in. Somehow, I think we'll all survive this necessary and minor inconvenience.

Minor? Ok. I'll tell u something. I work for one of Germany largest telcos. Together with about 6 other administrators, I am responsible for the backend systems of our complete customer support and billing software. Shop, online invoice service, self service, login systems for all subscriber lines, voip, ....

Guess how long our regular maintaince windows are


Not more than 15 minutes per week. Every 3 month about 2 hours.

And you call 5 hours each week "minor"?

stewhead2ub17_ESO

@tbe_loki yes minor. 5 hrs a week is a minor inconvenience. I'm not a tech guy but I suspect whatever it is you're doing is different than what occurs with a MMO. Since you felt the need to list your pedigree I can only wait with great anticipation for your MMO to come out so there's only a 15 minute inconvenience window. Grow up.

ozmorgudduth

In a different business, nobody would accept this kind of pathetic service. Closing down during working hours (EU) every Monday for hardly an accurate amount of time?

People would go to a different company providing better product.

But they know there is nowhere else to go, that's why they get away with this and that is why they will continue with this low quality, unprofessional practice until hopefully there will be something on the market that wipes them out.

It would be nice to see some strong competition that forces them to finally sort out this pathetic mess or decompose.