I have been trying to fix this issue by going to the support page and trying everything that is listed and phrasing my questions in different ways. I have disabled add-ons,renamed their folders(btw add-ons were working before update)reinstalled launcher, verified game files, restarted computer, checked isp and ip address, checked firewall access, compatibilty, hardware requirements, software compatability, and some other things. It said that after update you will have (sometimes) long character loading of about 10-15 minutes. I waited 6 hours before I gave up. This has to be a server problem but I cannot find a fix for this if anyone can help please let me know. Very frustrated.