How would you rate ESO with respect to fixing bugs, issues, QoL, balances ?

vpy

I am a long time player of MMOs (WoW for about 10 years and GW2 for about 3 years).
I strongly believe ESO has the absolute best chance of all for dethroning WoW and getting the #1 spot of MMOs.
But when compared to WoW I am highly appalled at the sluggish and non responsiveness of ZOS in fixing the issues/balances/bugs etc.

This PVP video was made a long time back when a spec of their mage class got accidentally buffed up as to being a nuisance in PVP

https://www.youtube.com/watch?v=4FFITWbUu3M

Just see the burst of that player.

This spec was wrecking left and right in BGs.

But more importantly Blizzard fixed the balance right away

I can give a lot of similar examples of them being pretty fast in fixing the issues widely affecting the community.

My point being when folks crib in the forums, Blizzard responds and pretty fast.

Is it because players are actually subscribing and they are worried about the loss of subs ??
Does that make them more responsive ?

In the current business world MMO, you would need to entice players and not the other way around.

I am not a ESO Plus subscriber even though I can be if i want to be (especially loved the crafting bag thingy during my trial last week) because I am not motivated enough to subscribe for a team who simply ignore glaring issues.

I mean real glaring.

I bought Morrowind (right word is deceived) after seeing this trailer.

https://www.youtube.com/watch?v=s5xst39v8wE

My main issue (I have a quite a few threads opened on this)is with respect to the absurd ridiculous implementation of this bear ultimate.



I am pretty sure Blizzard would have fixed/buffed/balanced or whatever you wanna call it with an incremental patch right away…not let it rot.

In todays' world you would need to impress players if not they lose interest very fast.

Earlier we did not have smartphones as such we were resorted to console/PC for our multiplayer gaming.

Now with the advent of tons of mobile apps offering the same benefit, MMO will take a toll.

Anyways before I get distracted further let me ask you a simple question.

How would you rate ZOS with respect to fixing issues, QoL (quality of life), bugs ?

Tandor

Excellent

I've not encountered any performance issues since PC launch, and have only encountered a couple of quest bugs. One I fixed myself by abandoning and retaking the quest, the other I researched here and found there was already an official acknowledgement, it being fixed in the next patch maintenance. I use my PC for playing games, not my smartphone.

kargen27

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

vpy

Poor

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

alainjbrennanb16_ESO

Horrible

rubbish, queue fixing for pvp, expolits, cheats and marco users

kargen27

vpy wrote: »

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

It was among the first and people are reluctant by nature to change. That is why phone companies, insurance, television internet and other monthly services try to entice new customers with really good and temporary deals. They know once you are in you will most likely stay.

Magdalina

Horrible

There are no bugs in this game. Only features.

redshirt_49

Good

It's certainly not as bad as people say it is, as everybody feels that their pet peeve needs priority in being addressed ASAP without having any real understanding what "fixing" said bug or mechanic would entail.

The dev team is under constant demand by (from what I hear) mediocre management to do stuff they'd rather not be working on before working out the kinks in what's there. This results in a "well, it's functional enough so let's not devote time, money and resources to addressing something that's not our number 1 priority" attitude.
This doesn't reflect what the players feel though who end up having to put up with buggy queues, server performance in Cyrodiil, client crashes, botters etc. etc. etc. and everybody has a different opinion on what should be priority #1.

Though with massive patches rolling out soon addressing balance issues and the likes maybe some of those voices will be silenced.

At the end of the day it's important to keep in mind that the devs actually working on this stuff have little control over what gets done and I think they're doing a fantastic job under difficult circumstances with what is a relatively small team for a project this size.

Keep up the good work and let the haters hate, we'll play our favorite little game just the same!

Tandor

Excellent

kargen27 wrote: »

vpy wrote: »

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

It was among the first and people are reluctant by nature to change. That is why phone companies, insurance, television internet and other monthly services try to entice new customers with really good and temporary deals. They know once you are in you will most likely stay.

It was the first for a lot of MMO players, but it was a second generation MMO.

celner4_ESO

Horrible

redshirt_49 wrote: »

It's certainly not as bad as people say it is, as everybody feels that their pet peeve needs priority in being addressed ASAP without having any real understanding what "fixing" said bug or mechanic would entail.

The dev team is under constant demand by (from what I hear) mediocre management to do stuff they'd rather not be working on before working out the kinks in what's there. This results in a "well, it's functional enough so let's not devote time, money and resources to addressing something that's not our number 1 priority" attitude.
This doesn't reflect what the players feel though who end up having to put up with buggy queues, server performance in Cyrodiil, client crashes, botters etc. etc. etc. and everybody has a different opinion on what should be priority #1.

Though with massive patches rolling out soon addressing balance issues and the likes maybe some of those voices will be silenced.

At the end of the day it's important to keep in mind that the devs actually working on this stuff have little control over what gets done and I think they're doing a fantastic job under difficult circumstances with what is a relatively small team for a project this size.

Keep up the good work and let the haters hate, we'll play our favorite little game just the same!

*Insightful*

GreyWolf_79

Average

I'm going to go with average. I've seen much, much worse.

kargen27

Tandor wrote: »

kargen27 wrote: »

vpy wrote: »

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

It was among the first and people are reluctant by nature to change. That is why phone companies, insurance, television internet and other monthly services try to entice new customers with really good and temporary deals. They know once you are in you will most likely stay.

It was the first for a lot of MMO players, but it was a second generation MMO.

Yeah I know. That is why I used the word among. Some consider it a third generation because of the big difference in graphics and gameplay that was being introduced about the time WoW came out. Point still stands. People are reluctant to change, doesn't mean the game is still the best.

Tasear

Excellent

Game was a lot different a year ago, even the year before that. It's got it's leaks and holes, but I don't know it's home.

Bombashaman

Excellent

Tandor wrote: »

I've not encountered any performance issues since PC launch, and have only encountered a couple of quest bugs. One I fixed myself by abandoning and retaking the quest, the other I researched here and found there was already an official acknowledgement, it being fixed in the next patch maintenance. I use my PC for playing games, not my smartphone.

This.

madchuska83

Poor

Any time I submit a ticket I get back a standard cut and paste response, no phone support, no forum support, and despite it all eso is one of my favorite games.

Resfeber

Eh. I think this is kind of a tilted topic tbh. You're asking us to grade what users consider ESO's biggest claimed flaws. Of course they're going to agree that they suck (unless otherwise interpreted). I can't say anything about WOW as a comparison but I heard my share of frustrations over that product too.

Aliyavana

Horrible

Zos still hasn't fixed a skillpoint that existing characters are unable to get that new characters can get and this problem was reported and still exists since beta

Bouldercleave

Good

kargen27 wrote: »

vpy wrote: »

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

It was among the first and people are reluctant by nature to change. That is why phone companies, insurance, television internet and other monthly services try to entice new customers with really good and temporary deals. They know once you are in you will most likely stay.

It was among the first? LOL

They do need to be more on top of communication and exploit / bug fixing, but it's not ALL doom and gloom.

jaye63

Average

Average and getting worse.

But I blame the community for paying for a bad product. When you continue to pay for bad service... you continue to get bad service.

Morgul667

Horrible

My main concern about this game is lack of bug correction (BG, group finder, loading screens, buggy quests), lack of checking before going live (some huge bug can appear on the day an update goes live and ZOS does not notice on time, cyrodill NPC can be bugged for weeks with posts all over the forum but ZOS does not notice on time)

I do believe they are making efforts in the balance area but bug correction does not seem like their strong point.

Anunakis

Horrible

i wasnt sure to give pure but decided with horrible , why ?

bugs - many of them reappeared after some recent "fixes"
zos love cheaters / exploiters / boters - they are free to play and laugh unpunished, manacing game content for everyone else
support - is dead or otherwise braindead , just autoresponses, to see difference go try funcom support
moneygrab - gambling crates, expansion made of dlc and new dlc not even related to that expansion - vide horns of the reach ( tied to craglorn)
trashcan economy - trading hub is a great idea but eso hubs are garbage,
report bugs/player tool - worse i ever seen , to report anything i must sit on the face of reported issue, without login to support website usless
game content can be only purchased trough crowns , i prefer real money for something and have it unlocked on both servers ( i've got few friends there too since once was only one megaserver)
game lack of balance - in favor of magicka staff users (mostly for sorcs) , compare stamina vs magicka builds, sets for both etc
server stability issues
broken content like grouping tool being broken for almost a year now
live support and gms online - not present in this mmo

Animal_Mother

Horrible

It has taken years to get some things fixed. My personal grudge was for Templar's Explosive Charge. Broken by ZOS just after launch and still flakey today.

edit: Balance-wise. I think ZOS kind of painted themselves into a corner with the CP system. It certainly doesn't help them to balance base skills.

dreddurius

Poor

They are the GoDaddy of MMOs when it comes to service.

kargen27

Bouldercleave wrote: »

kargen27 wrote: »

vpy wrote: »

kargen27 wrote: »

"compared to WoW" is much the same as typing "read no farther" for a good number of people in these forums.

Does not matter mate.
WoW is #1 for a reason and like "forever"

It was among the first and people are reluctant by nature to change. That is why phone companies, insurance, television internet and other monthly services try to entice new customers with really good and temporary deals. They know once you are in you will most likely stay.

It was among the first? LOL

They do need to be more on top of communication and exploit / bug fixing, but it's not ALL doom and gloom.

Yeah among the first. Those that came earlier lacked so much of what WoW and others released around WoW had that really it became a whole new genre. Again the point stands. Human nature says most are reluctant to make a change so still popular doesn't equate to better in any way.

firedrgn

Just go look at the patch notes . They really do a lot.

Marto

Good

For every 10 fixes ZOS releases, 1 new bug is created.

The problem is that people only focus on the 1 bug.

InFernalEntity

Poor

Fixes/balances need to happen more often than 4 times a year. Outside of that transparency on certain issues would be nice too. Things like ETA on fixes. And more openness about problems other than "we're working on it".

I have faith they'll improve though at the same time...I don't want to hold my breath.

Stovahkiin

Poor

If there's problem with crown crates not working, then I'm sure Zeni will fix it within the hour. But for anything else...

*looks towards pile of bugs/problems that have been around for months*

Well, you get the picture.

Korah_Eaglecry

Average

I dont think they do a terrible job. I think they suffer from what every major MMO suffers from. The world they create is far too big for them to ever be able to fully tackle the issues that arise. Not only is there always a new issue that pops up with new content, but new issues that pop up with every fix and then theres the issues that seem to continuously rise from the grave no matter how many times they slay it. I think they still have room to improve as every studio does. But I dont think theyre the worst or failures at it either. Thats nothing but exaggerated nonsense from people struggling to put words to their overly emotional responses to things. The game might be more stable on certain platforms or might be more balanced on one platform more than another. But the game generally works and will never ever reach a point of being fully balanced or fixed.

As for the QoL. I think they are doing a terrible job at that. Not because theyre terrible at it but because they seem to put very little resources behind it. We get tidbits of QoL every patch while it seems every quarter we are beaten over the head with a new business tactic to convince us to open our wallets. Then again maybe thats apart of the business tactic. Slowly let the QoL trickle out so as we the players feel like theyre constantly working on improvements instead of all at once and then nothing coming at us at all for a long time.

Nerouyn

Good

Better than average but not perfect.

CS isn't as good as it was originally. They seem to have a crude AI handling responses which can get itself stuck in a loop, so they keep sending you the same response telling you to reply if your problem hasn't magically fixed itself. Over and over and over and over and over.

Tandor wrote: »

I've not encountered any performance issues since PC launch...

They're much less common and severe than back in the early days but still happen. Most frequently during events like the anniversaries.

Tandor wrote: »

and have only encountered a couple of quest bugs. One I fixed myself by abandoning and retaking the quest, the other I researched here and found there was already an official acknowledgement, it being fixed in the next patch maintenance.

There was a bug in a main story quest in Deshaan which took them several months to fix. Only affected Bosmer characters. Couldn't activate a wall switch and that made the quest (line) impossible to complete. Since I'd wanted to work my way through all the quests in sequence (zone by zone) that made me stop playing for a while.

Alucardo

Horrible

Unfortunately they have a track record of leaving things unchecked for too long, even when the community is crying on the forum every day.

For those who said "Excellent" to this poll, please tell me how long gap closers have been bugged and sending people underground, or into load screens. I took this just last night.



So if you said Excellent, I'm afraid you're telling porky's. This is a game breaking bug that has existed far longer than it should have, especially considering the stupid amounts of feedback people have sent in.