ESO plus auto renewed itself while i had insufficient funds in my bank account

darthmaul533ub17_ESO

what can i do about this? the bank is now charging me for overdraft fees and I have not even played this game in a month. Can i get a refund for this month of eso plus membership?

Balibe

Overdraft protection would of also of solved this issue, I believe most banks offer this .....

Saturnana

You could contact ZOS for a refund, but I don't know their policy regarding those.. There is a 'Billing' category with an option for ESO+ purchasing issues, so I'd certainly give it a shot. Best to take it up with ZOS before going to your bank, though. I read stories of people who had similar problems and ordered their bank to charge back, but that prompted ZOS to block or ban their account since they consider that theft/fraud. And once that happens, it's a real hassle to get it reversed.
(If you don't plan on ever playing the game again then that may or may not be a problem to you.. but still)

Maybe go ahead and cancel your subscription as well?
Otherwise you'll have the same problem next month (or whenever yours is renewed).

THWIP71

This was obviously your fault, so good luck getting a refund....especially from ZOS.

Hippie4927

THWIP71 wrote: »

This was obviously your fault, so good luck getting a refund....especially from ZOS.

^^THIS^^ You should just pay the bank fee and be done with it. If you're not playing the game, cancel ESO+.

darthmaul533ub17_ESO

THWIP71 wrote: »

This was obviously your fault, so good luck getting a refund....especially from ZOS.

it was, but i managed to get a refund from eso+ and got the overdraft fees removed.

Reverb

darthmaul533ub17_ESO wrote: »

THWIP71 wrote: »

This was obviously your fault, so good luck getting a refund....especially from ZOS.

it was, but i managed to get a refund from eso+ and got the overdraft fees removed.

Glad this worked out for you, but I hope it was a lesson in monitoring your service subscriptions. So many things are auto-renew these days, and most of those companies won't be so quick to refund you. They will put the responsibility squarely on you to cancel the service before it renews, or to have sufficient funds when it does renew.

And it's always best to tie your renewing services to a credit card, or separate from your primary account. The worst case scenario is not being able to pay your rent or other essential bills because your Netflix, gym membership, and whatever else you forgot you signed up for at some point sucked your bank dry.

ZOS_Mika

Greetings! Since this thread is a bit old, we have decided to go ahead and close it down. Thank you for your understanding.