Connection issue is related to Steam again

Lirkin

I can login with my non-steam account just fine but I can't loging with my steal account.


Can I please convert my steam account to a not steam account??? This is getting stupid.

AddicatedToSkooma

Can confirm this two friends I group with on a daily basis can log in just fine with NON STEAM accounts but of course I can not. This happened the other time when the server's went down very strange.

Ostacia

Is there a way to convert a Steam account to a not-Steam account? Color me interested.

BigBragg

I would just like to apply my Morrowind purchase through Steam to my ESO account so I don't need Steam to get to BGs and Vvardenfell.

AddicatedToSkooma

Wintergreen wrote: »

Is there a way to convert a Steam account to a not-Steam account? Color me interested.

Not anymore from what I have read and heard. You use be able to but they do not let you now. Tried it with just launching not using steam and going into online account and seeing if I could download ESO client did not find anything there.

Ostacia

Well, that's disappointing.

Luunia

Same here...no problem logging in without Steam!!

Drummerx04

I'm going to jump on this thread because I agree and have the same problem. @ZOS_GinaBruno I hear from others that you guys have refused this sort of request in the past, but this situation is pretty lame.

I purchased my Morrowind expansion through Steam, no big deal as Steam already has my payment information and it's a platform designed to sell games. But this problem where I cannot log in to the game through Steam has cropped up twice in as many weeks. I can log in just fine if I start the launcher without Steam and I manually enter my credentials, BUT I won't have access to my paid Morrowind content.

While I could just play non Morrowind content for a bit, some people like myself, are scheduled for raids in vHoF or want to play in Battlegrounds and now basically can't. We get met with a wonderful "Please would you consider purchasing Morrowind?!" prompt which quite frankly I find insulting since I already purchased it.

Look, if the problem is from the Steam side of the user authentication, that's fine and possibly out of your control... BUT I should be able to log into the FULL game that I've paid for (and am subbing btw) without Steam.

I don't feel that this is an unreasonable request and I have tried very hard to keep my tone polite and civil. Please fix it.

Lirkin

I try and contact steam support and as soon as I reference this game they send me to ZoS support.

Steam support sucks as I can't even communicate with them.

Amaljia

Drummerx04 wrote: »

I'm going to jump on this thread because I agree and have the same problem. @ZOS_GinaBruno I hear from others that you guys have refused this sort of request in the past, but this situation is pretty lame.

I purchased my Morrowind expansion through Steam, no big deal as Steam already has my payment information and it's a platform designed to sell games. But this problem where I cannot log in to the game through Steam has cropped up twice in as many weeks. I can log in just fine if I start the launcher without Steam and I manually enter my credentials, BUT I won't have access to my paid Morrowind content.

While I could just play non Morrowind content for a bit, some people like myself, are scheduled for raids in vHoF or want to play in Battlegrounds and now basically can't. We get met with a wonderful "Please would you consider purchasing Morrowind?!" prompt which quite frankly I find insulting since I already purchased it.

Look, if the problem is from the Steam side of the user authentication, that's fine and possibly out of your control... BUT I should be able to log into the FULL game that I've paid for (and am subbing btw) without Steam.

I don't feel that this is an unreasonable request and I have tried very hard to keep my tone polite and civil. Please fix it.

This ^. Same boat and yes, I'm having a hard time keeping my cool about it

Trinity_Is_My_Name

Hmm...well, I don't use Steam and I cannot log in.

Pumpkin_pants

Trinity_Is_My_Name wrote: »

Hmm...well, I don't use Steam and I cannot log in.

That is because it is NOT Steam related.

Jacozilla

Pumpkin_pants wrote: »

Trinity_Is_My_Name wrote: »

Hmm...well, I don't use Steam and I cannot log in.

That is because it is NOT Steam related.

You state this like you have some personal proof or fact not willing to share with rest of us.

While anecdotal, the number of people who report that with same computer, same house, same internet - they can't login with steam version but can login with non-steam -- at least suggests some circumstantial evidence towards steam being part of the issue.

Doesn't prove it is all steam of course. But at the very least there is some circumstantial evidence to support the question.

Whereas your blanket denial is based on what? Knee jerk reflex sounds like it.

Jagmas

Was able to login when I bypassed steam.

ProfessorKittyhawk

Don't use steam and can't log in.

Pumpkin_pants

Jacozilla wrote: »

Pumpkin_pants wrote: »

Trinity_Is_My_Name wrote: »

Hmm...well, I don't use Steam and I cannot log in.

That is because it is NOT Steam related.

You state this like you have some personal proof or fact not willing to share with rest of us.

While anecdotal, the number of people who report that with same computer, same house, same internet - they can't login with steam version but can login with non-steam -- at least suggests some circumstantial evidence towards steam being part of the issue.

Doesn't prove it is all steam of course. But at the very least there is some circumstantial evidence to support the question.

Whereas your blanket denial is based on what? Knee jerk reflex sounds like it.

Um, the fact that I am not a Steam user and I am having the same issue is proof. If you don't understand that. IDK what to tell you.

AddicatedToSkooma

Pumpkin_pants wrote: »

Jacozilla wrote: »

Pumpkin_pants wrote: »

Trinity_Is_My_Name wrote: »

Hmm...well, I don't use Steam and I cannot log in.

That is because it is NOT Steam related.

You state this like you have some personal proof or fact not willing to share with rest of us.

While anecdotal, the number of people who report that with same computer, same house, same internet - they can't login with steam version but can login with non-steam -- at least suggests some circumstantial evidence towards steam being part of the issue.

Doesn't prove it is all steam of course. But at the very least there is some circumstantial evidence to support the question.

Whereas your blanket denial is based on what? Knee jerk reflex sounds like it.

Um, the fact that I am not a Steam user and I am having the same issue is proof. If you don't understand that. IDK what to tell you.

Did you enter your username and password correctly?

Pumpkin_pants

AddicatedToSkooma wrote: »

Pumpkin_pants wrote: »

Jacozilla wrote: »

Pumpkin_pants wrote: »

Trinity_Is_My_Name wrote: »

Hmm...well, I don't use Steam and I cannot log in.

That is because it is NOT Steam related.

You state this like you have some personal proof or fact not willing to share with rest of us.

While anecdotal, the number of people who report that with same computer, same house, same internet - they can't login with steam version but can login with non-steam -- at least suggests some circumstantial evidence towards steam being part of the issue.

Doesn't prove it is all steam of course. But at the very least there is some circumstantial evidence to support the question.

Whereas your blanket denial is based on what? Knee jerk reflex sounds like it.

Um, the fact that I am not a Steam user and I am having the same issue is proof. If you don't understand that. IDK what to tell you.

Did you enter your username and password correctly?

I as well as many others, who do not use Steam to log in are having the same issue as Steam users. Therefor, Steam can not be fully responsible for the issue right now. PLEASE, stop spreading misinformation.

Slurg

I would love to know how exactly Steam is preventing me from logging in on my non-Steam account. I do not believe that is the case.

JESTERDAN

Slurg wrote: »

I would love to know how exactly Steam is preventing me from logging in on my non-Steam account. I do not believe that is the case.

Possibly because they are troubleshooting the whole server steam or not.. ps4 xbox one and pc users are all having the same issue.. its just part of it.. when you start trying to locate the problem somtimes other problems occur that affect users differently.

Lirkin

Do you use PC? If you use anything other than PC to play it is a related issue I believe.

There may be an interface that was created for any connection other than PC that manages the login and connection.

All I know is that I am on my PC non-steam account and can play fine but I can not login using my steam account.

Elephant42

I can confirm. Am not able to login vai Steam (timeout) but can login fine using the client directly (but of course no access to Morrowind now).

FFS ZOS just grant us permanent access to Morrowind, not just when we login via Steam.

An angry customer!

Kaymorolis

My steam account, which was down, is back.

AlnilamE

Nah, I don't use Steam and I was having trouble. And about half the guild group I was with got kicked from the game and none of them use Steam either.

Deptacon

oh look....another useless thread