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REQUEST FOR ADMIN HELP BEFORE IT'S TOO LATE FOR ME

KalinRan
KalinRan
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I'm writing this here because I fear I might soon get locked out of the forums too.
Here's the problem on short.
I lost access to my main email address a few days ago. Trying to recover it proved futile as it's impossible to recover.
Now, I know my password and my user ID for the online account, so I figured I could change my main email address from the web account. Unfortunately , now out of all the god damn times it asks me for an access code they sent to my email address which I don't have access to anymore.
Same for support, so I'm locked out of being able to send a ticket, and I'm locked out of my account.
Any admin, PLEASE HELP ME! I'm willing to do anything to identify myself, I know my own passwords and everything! Please don't let me get locked out!
  • Takes-No-Prisoner
    Takes-No-Prisoner
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    https://help.elderscrollsonline.com/app/home?region=US

    Log in and put in a ticket.

    Since your original account got locked out, I would just make a new fresh account, login to the help site and explain what is going on. Better way to get help then here.
  • Sheey
    Sheey
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    You dont need a new Account to sumit a ticket, there is a seperate option for suspended accounts you can log in.
  • KalinRan
    KalinRan
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    Issue has been resolved; Gage fixed my account after successfully identifying me.
    Thank you everyone who helped me with suggestions too!
This discussion has been closed.