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Character Stuck

doctor_0910
doctor_0910
Soul Shriven
Please I need help I'm desperate. My Character is stuck and i can use the unstuck button because the Character keep falling. i don't know what to do.
Please somebody can Help me? the game keep throw me off at the menu.
  • Turelus
    Turelus
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    The unstuck command /stuck should work regardless of falling (unless this was changed).

    If you log out of the character for 15mins it may reset them as 15mins offline is a reset timer for issues.

    If neither of those work you can contact support with a ticket via the support page or in game.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • AlexanderS
    AlexanderS
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    Maybe you can charge to a monster that is nearby?
    Roll maybe?
  • doctor_0910
    doctor_0910
    Soul Shriven
    I can restart. It's keep falling. And the ground is dissapear. I'm truly desperate
  • doctor_0910
    doctor_0910
    Soul Shriven
    Ican't contact the support in game because the character log-out. how can contact the support? Please
  • Turelus
    Turelus
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    If you're on a desktop browser you can click the support button at the top on the main bar.

    Try being offline for 15mins and see if that helps reset.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • doctor_0910
    doctor_0910
    Soul Shriven
    I resolve the problen. I don't know how. thanks for the support
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