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Refund

Fivtyprocent
Fivtyprocent
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Hey anyone know if there is a way to get refunded from morrowind, if yes how ? ty.
For Justice !
  • Uncle_Sweetshare
    Uncle_Sweetshare
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    Here you go, best of luck!
    PC | NA | EP Uninstalled and refunded. I'm just here to laugh at ZOS.
    Candy, candy, he makes so much.

    Click Here! >>> Do you have a moment to talk about our lord and savior, Battlegrounds? <<< Click Here!

  • Turelus
    Turelus
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    If via a retailer then with them.

    If via the online store (ZOS) then send a support ticket via the support page (link on top banner) you can then click web assist on the right hand side and log in, choose billing tickets and see what happens from there.

    This is only my guess as to the best way (as I've never claimed one) so if there is a more efficient way others may post it.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Fivtyprocent
    Fivtyprocent
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    i'll try by ticket , ty.
    For Justice !
  • Sotihe
    Sotihe
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    Hey anyone know if there is a way to get refunded from morrowind, if yes how ? ty.

    +1 don't blame ya!
  • F7sus4
    F7sus4
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    On a bright side, I've know about people being successfully refunded, so I see no reason why you shouldn't get it done as well.

    Edited by F7sus4 on June 6, 2017 11:46AM
  • ADarklore
    ADarklore
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    Hopefully OP realizes that the game patch nerfs come with the base game, so refunding Morrowind will not roll back the nerfs.
    CP: 1965 ** ESO+ Gold Road ** ~~ Stamina Arcanist ~~ Magicka Warden ~~ Magicka Templar ~~ ***** Strictly a solo PvE quester *****
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • Kneighbors
    Kneighbors
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    Good job. Too bad they will remove or lock this thread.
  • netch_a_sketch
    netch_a_sketch
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    You can't get a refund just because you don't like it
  • FearlessOne_2014
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    This mentality is why the MMO and Indy genre games are on a sharp decline. Because white knights are justifying games to be like lemon lots.

    Oh you got screwed? HAHAHAHAHA too bad fool deal with it. Sounds like a highly inviting genre to buy from. We need demos to come back. You know the ones that used to be the standarded back in the day. Else in the future you want to see no one buying MMOs for obvious reasons.
  • vyndral13preub18_ESO
    vyndral13preub18_ESO
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    This mentality is why the MMO and Indy genre games are on a sharp decline. Because white knights are justifying games to be like lemon lots.

    Oh you got screwed? HAHAHAHAHA too bad fool deal with it. Sounds like a highly inviting genre to buy from. We need demos to come back. You know the ones that used to be the standarded back in the day. Else in the future you want to see no one buying MMOs for obvious reasons.

    It just came out! You cant expect it to work!!!

    Am I doing it right?
  • netch_a_sketch
    netch_a_sketch
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    Sorry, my words were understandably took the wrong way there. I meant that ZOS (sadly) probably won't give you a refund for that reason. I'd personally love to be able to refund games that are disappointing and sub-par in quality.
    Also I agree, bring demos back. So many developers release games now that are unfinished and buggy which is unacceptable. Bethesda being one of the worst offenders.
  • mb10
    mb10
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    ADarklore wrote: »
    Hopefully OP realizes that the game patch nerfs come with the base game, so refunding Morrowind will not roll back the nerfs.

    Tbh he didnt say anything about the nerfs so dont patronise him and assume that
  • snakester320
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    Jazzius wrote: »
    Sorry, my words were understandably took the wrong way there. I meant that ZOS (sadly) probably won't give you a refund for that reason. I'd personally love to be able to refund games that are disappointing and sub-par in quality.
    Also I agree, bring demos back. So many developers release games now that are unfinished and buggy which is unacceptable. Bethesda being one of the worst offenders.
    This has been my late 2016-2017 so far apart from horizon zero dawn I've thrown money at half arsed crap that's either rushed buggy or just a huge disappointment..
    sad to say gaming has been huge click bait and it's getting worse not better!!
  • Yolokin_Swagonborn
    Yolokin_Swagonborn
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    Actually I think that's one of the main reasons people get refunds.

    If you look at the Complaints against ZOS on the Better Business Bureau website, a lot of them are just that.
    Edited by Yolokin_Swagonborn on June 6, 2017 2:29PM
  • laksikus
    laksikus
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    This mentality is why the MMO and Indy genre games are on a sharp decline. Because white knights are justifying games to be like lemon lots.

    Oh you got screwed? HAHAHAHAHA too bad fool deal with it. Sounds like a highly inviting genre to buy from. We need demos to come back. You know the ones that used to be the standarded back in the day. Else in the future you want to see no one buying MMOs for obvious reasons.

    Most games bought or activated online cant be refunded. That includes all PC genres and most games and resellers.
    Especially if you downloaded and started to play the game.

    And demos sure arent bad.
    But what about PTS? there was enough time to playtest for every PC users, and even console players got reviews from PC players and various streams how Morrowind is like.
  • DaveMoeDee
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    This mentality is why the MMO and Indy genre games are on a sharp decline. Because white knights are justifying games to be like lemon lots.

    Oh you got screwed? HAHAHAHAHA too bad fool deal with it. Sounds like a highly inviting genre to buy from. We need demos to come back. You know the ones that used to be the standarded back in the day. Else in the future you want to see no one buying MMOs for obvious reasons.

    Yeah, odd reply.

    People should always try for refunds if they don't like something they purchased. That being said, it is also reasonable for a company to say 'no' when you ask for a refund.

    What is not reasonable is telling consumers to shut up when they want to ask for a refund due to being displeased with a purchase.
  • Yarlenzey
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    Turelus wrote: »
    If via a retailer then with them.

    If via the online store (ZOS) then send a support ticket via the support page (link on top banner) you can then click web assist on the right hand side and log in, choose billing tickets and see what happens from there.

    This is only my guess as to the best way (as I've never claimed one) so if there is a more efficient way others may post it.

    You forgot the sacrificial offering at the household lararium.




    I got suspenders for saying "Testicular Mass" instead of "Balls". like, rilly.

  • Yarlenzey
    Yarlenzey
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    DaveMoeDee wrote: »
    Jazzius wrote: »
    You can't get a refund just because you don't like it

    This mentality is why the MMO and Indy genre games are on a sharp decline. Because white knights are justifying games to be like lemon lots.

    Oh you got screwed? HAHAHAHAHA too bad fool deal with it. Sounds like a highly inviting genre to buy from. We need demos to come back. You know the ones that used to be the standarded back in the day. Else in the future you want to see no one buying MMOs for obvious reasons.

    Yeah, odd reply.

    People should always try for refunds if they don't like something they purchased. That being said, it is also reasonable for a company to say 'no' when you ask for a refund.

    What is not reasonable is telling consumers to shut up when they want to ask for a refund due to being displeased with a purchase.


    What is not reasonable is:
    • selling someone a faulty product.
    • changing a working product into a faulty product.
    I got suspenders for saying "Testicular Mass" instead of "Balls". like, rilly.

  • Troneon
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    Email support. I did to claim that it was unacceptable to launch with so many bugs inc the broken group finder etc and they can either refund my purchase or my card company will as I didn't consider the game to be fit for purpose in its current state. Got confirmation of refund yesterday and morrowind is no longer shown on my account :)

    Everyone should do this.

    Maybe ZOS will finally learn.
    PC EU AD
    Master Crafter - Anything you need!!
    High Elf Magicka Templar Healer/DPS/Tank
    Trials / Dungeons / PVP / Everything
  • Arthur_Spoonfondle
    Arthur_Spoonfondle
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    Jazzius wrote: »
    Sorry, my words were understandably took the wrong way there. I meant that ZOS (sadly) probably won't give you a refund for that reason. I'd personally love to be able to refund games that are disappointing and sub-par in quality.
    Also I agree, bring demos back. So many developers release games now that are unfinished and buggy which is unacceptable. Bethesda being one of the worst offenders.

    Demos were also very useful as a way of seeing if your PC is up to running a game, before spending any money.

  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • lakaisl
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    Jazzius wrote: »
    You can't get a refund just because you don't like it

    In Europe you can. Up to 14 days after you bought the product.

    revocation right -->The directive provides for a period of fourteen days.
    Edited by lakaisl on June 6, 2017 4:05PM
  • Balamoor
    Balamoor
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    Hey I won the pool!

    I said before 7 am on launch day.


    I remember threads like this in the old days of WoW, usually a mod would come on and point out that their account didn't even have the xpack they were asking for a refund for.
  • KingMagaw
    KingMagaw
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    Jazzius wrote: »
    You can't get a refund just because you don't like it


    You can if the product isn't working or was mis-sold/falsely advertised.


    Z0$ achieved all 3 with this Morrowind 'release'.
  • laksikus
    laksikus
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    lakaisl wrote: »
    Jazzius wrote: »
    You can't get a refund just because you don't like it

    In Europe you can. Up to 14 days after you bought the product.

    revocation right -->The directive provides for a period of fourteen days.

    Most of the time you lose the right of withdrawal for digital content when get access to it, or start downloading it.
    That means for steam activation a key/buyin it in store, and for some other stores the start of a download.


    To quote the ZENIMAX TOS:
    If you are an EEA/Swiss customer purchasing Services or Content from ZEL which are immediately digitally delivered to you, you will be asked to consent to immediate performance of your agreement to purchase them and to agree that you will thereby lose your above right of withdrawal.

    source
    https://www.zenimax.com/legal_terms
    Edited by laksikus on June 6, 2017 5:05PM
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • laksikus
    laksikus
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    laksikus wrote: »
    lakaisl wrote: »
    Jazzius wrote: »
    You can't get a refund just because you don't like it

    In Europe you can. Up to 14 days after you bought the product.

    revocation right -->The directive provides for a period of fourteen days.

    Most of the time you lose the right of withdrawal for digital content when get access to it, or start downloading it.
    That means for steam activation a key/buyin it in store, and for some other stores the start of a download.


    To quote the ZENIMAX TOS:
    If you are an EEA/Swiss customer purchasing Services or Content from ZEL which are immediately digitally delivered to you, you will be asked to consent to immediate performance of your agreement to purchase them and to agree that you will thereby lose your above right of withdrawal.

    source
    https://www.zenimax.com/legal_terms

    You lose the rights to return it under distance selling laws which are there to allow customers to review items at home as they've not had chance in a shop, however, your right to return digital content because it isn't working properly fully remains

    but it is not working not properly.
    You have access to Morrowind, Warden and everything included in the DLC.
    They never promised a bug free game, a bug free computer game isnt even possible these days. with all the content and features.
  • davey1107
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    What's buggy?
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
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