maintenance on a holiday

Faulgor

This just really sucks.

It's the trifecta of server maintenance - during prime time, always longer than expected, and on a holiday.
US players generally don't have to put up with that.

mwo1480 wrote: »

edit~ tbh i (and would quess most ) would not have complain about this if they didnt switch maintaince day for Memorial Day last week

They did? Well, can't make the double standard more apparent then.

Epona222

They delayed maintenance by a day last week, which nicely missed the UK bank holiday, why not show similar consideration to those in other parts of Europe and do it on a different day this week instead?

DDemon

Posting to show I am also slightly inconvenienced.

VDoom1

Maintenance cant be planned so it doesn't interfere with anyone's plans. There is always going to be someone who has time to game but cant because of maintenance. It is impossible for Zenimax to have the maintenance so it doesn't bother anyone. Just have some patience. Maintenance is done to improve the game and keep it running, its for everyone's best. So please stop the complaining. We will be able to game when its finished, its that simple. Whining wont make it go faster.

It´s an inconvenience that it happened to take place today on a holiday for some players, but there's nothing to do about it now. And Zenimax cant take that into account and plan maintenance when it suits us, it will never suit us since we want to play ESO. Therefor we have to give up 1-2h, for the improvement of the game.

Epona222

VDoom1 wrote: »

Maintenance cant be planned so it doesn't interfere with anyone's plans. There is always going to be someone who has time to game but cant because of maintenance. It is impossible for Zenimax to have the maintenance so it doesn't bother anyone. Just have some patience. Maintenance is done to improve the game and keep it running, its for everyone's best. So please stop the complaining. We will be able to game when its finished, its that simple. Whining wont make it go faster.

It´s an inconvenience that it happened to take place today on a holiday for some players, but there's nothing to do about it now. And Zenimax cant take that into account and plan maintenance when it suits us, it will never suit us since we want to play ESO. Therefor we have to give up 1-2h, for the improvement of the game.

Except they do usually avoid doing maintenance on a major holiday in Europe (I know people may be under the impression that Europe is small, but it actually has way bigger population than the US), so I can't help thinking that this is some sort of oversight - which will hopefully not occur in future.

TheValar85

Well those who dont know what kind of hollyday we have in EU at this weekend read this article you noobs

https://en.wikipedia.org/wiki/Pentecost

Cpt_Teemo

TheValar85 wrote: »

Well those who dont know what kind of hollyday we have in EU at this weekend read this article you noobs

https://en.wikipedia.org/wiki/Pentecost

Nvm miss read said +49 days, even though it is a holiday its not a national holiday.

Oxz

Welcome, i don't work on Monday, and guess what? Every Mondays are on maintenance.

You can tell me to don't be addict or to go outside, but it's what i do everyday, except on Monday.

And yes, no matter the day or the hour, someone will be concerned, but come on, if they do this at night less people will be disappointed.

Like in WoW, it often happened i was still playing at 3:00 am but it's less annoying than in the middle of the day for hours...

drakhan2002_ESO

Faulgor wrote: »

This just really sucks.

It's the trifecta of server maintenance - during prime time, always longer than expected, and on a holiday.
US players generally don't have to put up with that.

mwo1480 wrote: »

edit~ tbh i (and would quess most ) would not have complain about this if they didnt switch maintaince day for Memorial Day last week

They did? Well, can't make the double standard more apparent then.

Not really; probably the ZOS employees had the day off, like the rest of us....so why would they be at work on a holiday?! It nopt a double-standard - it's more a matter of where you're physically located versus where the people develop the game are physically located.

Maintenance is going to impact someone, even if they made separate allowances for <insert time zone here>. Best this is find something else to do during maintenance.

me_ming

Turelus wrote: »

If we're not going to do maintenance when a country or region has a holiday, we might be waiting for a while for that maintenance...

https://www.timeanddate.com/holidays/ (scroll down)

So why are we not having maint during US holidays then?

Catulo

me_ming wrote: »

So why are we not having maint during US holidays then?

Because: "America first!"

purple-magicb16_ESO

NA Server is the same. Whenever there is a long weekend you can always count on maintenance on the holiday Monday.

SatanicSister

me_ming wrote: »

Turelus wrote: »

If we're not going to do maintenance when a country or region has a holiday, we might be waiting for a while for that maintenance...

https://www.timeanddate.com/holidays/ (scroll down)

So why are we not having maint during US holidays then?

Probably because people doing the maintenance have a day off.

Skjoldur

Turelus wrote: »

If we're not going to do maintenance when a country or region has a holiday, we might be waiting for a while for that maintenance...

https://www.timeanddate.com/holidays/ (scroll down)

Aeh.... maybe just not do a maintanance on a day, where DOZENS of countries are listed? ;-)

JasonSilverSpring

me_ming wrote: »

Turelus wrote: »

If we're not going to do maintenance when a country or region has a holiday, we might be waiting for a while for that maintenance...

https://www.timeanddate.com/holidays/ (scroll down)

So why are we not having maint during US holidays then?

Perhaps because most of their staff is in the US and they would have to pay and force employees to work on a holiday. I would not want maintenance done when you are short staffed.

Like it or not, ZOS has made the decision to do NA and EU maintenance at same time. This change did allow not having to download the game twice to play in both servers and probably saved ZOS some money.

Koensol

bottleofsyrup wrote: »

This is at least the third thread about this... You people sound like addicts.

Has 12 characters, 9 of which are lvl 50. Calls others addicts...

Aisle9

maintenance during Pentecost Monday

ZOS hates Jesus

Riot!

that said, need to go, there are fairs to be visited and faces to be stuffed, laters

me_ming

JasonSilverSpring wrote: »

me_ming wrote: »

Turelus wrote: »

If we're not going to do maintenance when a country or region has a holiday, we might be waiting for a while for that maintenance...

https://www.timeanddate.com/holidays/ (scroll down)

So why are we not having maint during US holidays then?

Perhaps because most of their staff is in the US and they would have to pay and force employees to work on a holiday. I would not want maintenance done when you are short staffed.

Like it or not, ZOS has made the decision to do NA and EU maintenance at same time. This change did allow not having to download the game twice to play in both servers and probably saved ZOS some money.

Fair enough.

1 insightful.

Skjoldur

VDoom1 wrote: »

Maintenance cant be planned so it doesn't interfere with anyone's plans. There is always going to be someone who has time to game but cant because of maintenance. It is impossible for Zenimax to have the maintenance so it doesn't bother anyone. Just have some patience. Maintenance is done to improve the game and keep it running, its for everyone's best. So please stop the complaining. We will be able to game when its finished, its that simple. Whining wont make it go faster.

It´s an inconvenience that it happened to take place today on a holiday for some players, but there's nothing to do about it now. And Zenimax cant take that into account and plan maintenance when it suits us, it will never suit us since we want to play ESO. Therefor we have to give up 1-2h, for the improvement of the game.

Someone posted this before: https://www.timeanddate.com/holidays/

Have a look at June 5th and tell me, _why_ it is not possible to plan for a holiday in that many countries. That should actually be common practice. I agree, you can't take into account every holiday in every country, you will get nothing done then, but in this case?

And you are right: Whining won't make it faster, but staying quiet will not show them that their work needs improvement.

winever

Faulgor wrote: »

This just really sucks.

It's the trifecta of server maintenance - during prime time, always longer than expected, and on a holiday.
US players generally don't have to put up with that.

mwo1480 wrote: »

edit~ tbh i (and would quess most ) would not have complain about this if they didnt switch maintaince day for Memorial Day last week

They did? Well, can't make the double standard more apparent then.

Is it not 6:30 EST in the USA? How is that a prime time to play? It is a prime time for Europeans to be playing on a holiday... Or is the maintenance time now different for US servers? I suppose that is to say that Xbox and PS have different maintenance times, but still. I would recommend reading a book, or planting a tree

NatalyaPeterovna

as an american i apologize for American centrism if we did this on Bastille day i would even be angry (i have no idea what holiday ur speaking of for today)

Bashev

Epona222 wrote: »

They delayed maintenance by a day last week, which nicely missed the UK bank holiday, why not show similar consideration to those in other parts of Europe and do it on a different day this week instead?

They did that because it was Memorial day (holiday) in USA, not because it was a holiday in UK.

Epona222

Bashev wrote: »

Epona222 wrote: »

They delayed maintenance by a day last week, which nicely missed the UK bank holiday, why not show similar consideration to those in other parts of Europe and do it on a different day this week instead?

They did that because it was Memorial day (holiday) in USA, not because it was a holiday in UK.

My point was not about that one particular holiday, they do generally move maintenance to a Tuesday where we have a holiday in the UK (and we have a lot more of them than in the US). First 6 months of the game's release they did maintenance on a UK holiday and apologised and they haven't done it again since (today is not a holiday in the UK, so they haven't breached that). My point was that they should give equal consideration to other European countries. Perhaps they should consider having maintenance on Tuesdays instead, since most public holidays are on Mondays - that would avoid the problem almost entirely.

Faulgor

It really wouldn't be much of an issue if ZOS' maintenance didn't always take the whole day ...

Huyen

The previous weeks it was always on a tuesday instead of a monday. But now there is a holiday in the EU on a monday, so suddenly they changed it back to monday instead of tuesday. Feels like a huge slap in the face.

The Uninvited

lagrue wrote: »

They're preparing to launch an expansion, they have bigger tasks at hand then pandering to 'European' holidays (which we actually do have here, just nobody expects the world to stop for it). Do you really expect them to just not release the product they've had slated for over half a year now? Do you REALLY expect that?

Except that the product was already released on PC two weeks ago. So why maintenance on PC? Ah, new Crown Store stuff coming. That's why.

Junipus

If ZOS actually did maintenance when there were no holidays, or anyone else playing on their day off/holidays/random unemployed day then people would have no reason to come and post on the forums.

Don't you see it's all a big ploy by them to make the game seem more alive by chucking out the player base once a week onto the forums so the whole internet can see how "busy" and "alive" the game is?

You're all just sheeple (next ESO race) sucking on the teet of big ZOS when they turn the servers off for a few hours and laugh at you while drinking their lattes.

VDoom1

Epona222 wrote: »

Except they do usually avoid doing maintenance on a major holiday in Europe (I know people may be under the impression that Europe is small, but it actually has way bigger population than the US), so I can't help thinking that this is some sort of oversight - which will hopefully not occur in future.

Skjoldur wrote: »

Someone posted this before: https://www.timeanddate.com/holidays/

Have a look at June 5th and tell me, _why_ it is not possible to plan for a holiday in that many countries. That should actually be common practice. I agree, you can't take into account every holiday in every country, you will get nothing done than, but in this case?

And you are right: Whining won't make it faster, but staying quiet will not show them that their work needs improvement.

I agree that considering that this week has a holiday for many countries, not just one, then perhaps this time it was an oversight. Something that should be taken in account for the next maintenance.

Whining is one thing, constructive criticism and feedback is another. Im fine with constructive criticism.

malchior

Pretty lame for ZOS not to move it to Tuesday since that has been done before where they randomly move maintenance day. It just shows the contempt they have for other regions besides US. So much for a server that's EU, what a load of crap.

wesly.backersb16_ESO

Of course maintenance will always interfere someone's schedule, but be honest, this is just a bad moment.

In this time of globalisation, you would expect a bit of flexibility in the maintenance planning. Releasing an expansion on a holiday, Whit Monday, is a bit odd and denies the EU playerbase.


(for the record, Whit Monday is a global christian holiday and a fixed holiday in next countries: Antigua and Barbuda, Anguilla, Austria, the Bahamas, Barbados, Belgium, Cyprus, Denmark, Dominica, France, Germany, Greece, Grenada, Hungary, Iceland, Ivory Coast, Luxembourg, Monaco, Montserrat, the Netherlands, Norway, Romania, Saint Lucia, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Solomon Islands, Switzerland, Togo and Ukraine.) ... I don't want to buy a drink for all those ppl playing ESO off the above listed countries