The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [IN PROGRESS] PC/Mac: NA megaserver for maintenance – April 25, 6:00AM EDT (10:00 UTC) - 2:00PM EDT (18:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

Cannot authorize PC

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Jmyster
Jmyster
✭
First time back in a long time. Wanted to try the game out again.
I logged in and it said I needed to check my email for a code so I can have my PC verified. Great well my email associated to the game was disabled. So I re-enabled it but I have no way of re-sending the email. It say I have to wait 24 hours to try again.

Is there a way to get the email re-sent?
Edited by Jmyster on May 25, 2017 4:38AM

Best Answer

  • Saturnana
    Saturnana
    ✭✭✭✭✭
    If you can still log in to support, I suggest creating a ticket there:
    https://help.elderscrollsonline.com/app/home?region=UK
    I think support can change your email for you and/or resend the confirmation. :)

    I also saw your other thread about changing forum names.
    The one you currently have is automatically generated, you can request a change here:
    https://forums.elderscrollsonline.com/en/discussion/109013/how-do-i-change-username-on-forums
    Edited by Saturnana on May 25, 2017 9:14AM
    @Saturnna | PC / EU

    Nâmae Rin : Dragonknight　|　Dr Milodas Ra'Himo : Templar　|　Mira Motierre : Sorceress
    Plays-ln-Puddles : Warden　 |　　Lady Neria : Dragonknight 　 |　Philadore : Nightblade 　
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    "Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
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    Answer ✓
  • Jmyster
    Jmyster
    ✭
    Using the online support app hasn't seemed to yield me with any results. can't seem to find a way to actually contact support. I have changed my email attached to the account, I just can't get an authorization email to re-send. I guess I'll just keep waiting and see if I can get another one to be sent later this evening.

    It looks like the thread about the forum names is still being monitored and I have added my name to the list.

    Thanks for the help.
  • Jmyster
    Jmyster
    ✭
    Well, I just tried to log in today and it gave me the same message that I need to authenticate my PC. It did send a code to my email and I was able to get into the game. Kind of a dumb system but I'm in now. I feel confident about the forum name too.

    Thanks again for all your help.
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