Cannot Login

tmacdonald99b16_ESO2

I am trying to get back into the game after a few months away. I keep resetting my password but still cant login to the game. I don't remember my secret word.

This username is not what I use. Dunno how to contact support.

Very frustrating

giinoz2011rwb17_ESO

Don't know if this will help.

https://help.elderscrollsonline.com/app/account_recovery

OR

https://help.elderscrollsonline.com/app/webassist/incident
In their own wisdom albeit borderline stupidity for everyone else they have made changes to the way you contact them.
Choose the platform then you an select from a choice :
Cannot log in, Technical Support, In-game support, Billing, Account.

The first option takes you to the one you can directly access before the multiple choice which is the first option above.
https://help.elderscrollsonline.com/app/account_recovery

The others are not appropriate apart from account that will give you 5 options
I want to change my user id
I want to change my email
I need help with a forum account
My account has been hacked
My friends account has been hacked

tmacdonald99b16_ESO2

The above works for the forums. So I can post. It doesn't work for the game. I have done it 5 times now. Each time new password, and can log into the forums.....but never the game.

I thought I was blind not being able to see how to contact them. Oh well, might be an omen or something telling me to save my cash.