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game crash !!!

  • bugmom
    bugmom
    ✭✭✭✭
    If you guys are still running into issues with the game crashing, could you submit a ticket for Support and paste the number here?

    Thanks!

    ticket number is #170522-003467.
  • UrbanMonk
    UrbanMonk
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    I also now tried ot force start the game with right click menu---> run with graphics processor--> Nvidia and still same result= BLACK SCREEN.
    Urban.Monk

    -Monk I- Magden- ⭐⭐⭐⭐⭐
    -Tsürügi- MagBlade- ⭐⭐⭐⭐⭐
    -Bantam Bomber- MagPlar- AVA28
    -Hot Nöödle- MagDK - AVA37
    -Pablo Necrobar- StamCro- AVA24



    youtube.com/c/UrbanMonkGaming
    Easiest mDK for vMA and vVH- https://youtu.be/dUxQO1FO1XQ

    ___________________________________________________________________________________________________________________________________
    Balance for the Sake of Balance is no Balance at all.
  • UrbanMonk
    UrbanMonk
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    Updated the graphics card drivers again and still stuck on black screen....
    Urban.Monk

    -Monk I- Magden- ⭐⭐⭐⭐⭐
    -Tsürügi- MagBlade- ⭐⭐⭐⭐⭐
    -Bantam Bomber- MagPlar- AVA28
    -Hot Nöödle- MagDK - AVA37
    -Pablo Necrobar- StamCro- AVA24



    youtube.com/c/UrbanMonkGaming
    Easiest mDK for vMA and vVH- https://youtu.be/dUxQO1FO1XQ

    ___________________________________________________________________________________________________________________________________
    Balance for the Sake of Balance is no Balance at all.
  • UrbanMonk
    UrbanMonk
    ✭✭✭✭✭
    And now on the nvidia geforce experience- i don't have the option of optimizing the game anymore. it was there earlier this morning...wth?
    Urban.Monk

    -Monk I- Magden- ⭐⭐⭐⭐⭐
    -Tsürügi- MagBlade- ⭐⭐⭐⭐⭐
    -Bantam Bomber- MagPlar- AVA28
    -Hot Nöödle- MagDK - AVA37
    -Pablo Necrobar- StamCro- AVA24



    youtube.com/c/UrbanMonkGaming
    Easiest mDK for vMA and vVH- https://youtu.be/dUxQO1FO1XQ

    ___________________________________________________________________________________________________________________________________
    Balance for the Sake of Balance is no Balance at all.
  • Sordidfairytale
    Sordidfairytale
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    Getting an error still Ticket reference number: 170522-003869

    Thanks in advance for any help.
    The Vegemite Knight
  • GlorphNoldorin
    GlorphNoldorin
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    Same error after client crashes.
    Ticket #170522-004054.
  • Sordidfairytale
    Sordidfairytale
    ✭✭✭✭✭
    Getting an error still Ticket reference number: 170522-003869

    Thanks in advance for any help.

    Just got an email asking for the Game Consultant report, that I submitted with my ticket. Is your trouble ticket software glitching out also? :(
    The Vegemite Knight
  • Gilvoth
    Gilvoth
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    ✭✭✭✭✭
    c36ePZH.jpg


    this is what i see when trying to launch eso both from the launcher start menu and also from the file launcher [64]
  • Abra
    Abra
    ✭✭✭
    I am trying to reinstall the game_I cleaned as much as I could perhaps links to the size of the folder- going through another very long download. Hope this works!
  • Gilvoth
    Gilvoth
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    i have re-installed now 3 times and it is going on 22 hours, i will try again tomorrow.
    reference code is: #170522-005228.
  • kijima
    kijima
    ✭✭✭✭✭
    It could well be Nvidia and not ESO. Nvidia just released a new Driver, I'm downloading that and will restart and check shortly.
    Been here since Feb 2014 - You'd think I'd be half reasonable at this game by now...
  • GlorphNoldorin
    GlorphNoldorin
    ✭✭✭✭✭
    Same issue. Support was asked me to repair the launcher, then the launcher started to download 50+ Gb....With my isp this will take over a day. I hope this fixes the issue.
  • Arjuska
    Arjuska
    ✭✭✭
    kijima wrote: »
    It could well be Nvidia and not ESO. Nvidia just released a new Driver, I'm downloading that and will restart and check shortly.

    Just did that as well. Didn't work.
    Glorfindeel
    Uivelo
    Revontuli
    Sininen Uni
    & many many alts

    Cyrodiil's FIST - Keepers of Cyrodiil † Fourth Alliance †

    EU PC - Multifaction †
  • Dark_Dread
    Dark_Dread
    ✭✭
    Same here, getting error 11 and repair is downloading for about 8 hours even though I have the game already installed. Submitted ticket and got the same copy and paste that is on the support site even though I said I had tried the trouble shooting. @ZOS_GinaBruno

    [Incident: 170522-004729]
    "Any man can overcome adversity. To truly test a man, give him power."(Thornwolf, Rowan Redwolf~AD)
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the info, all. We've escalated your tickets so Support can begin troubleshooting with you and figure out what the issue is.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Kaltannis
    Kaltannis
    Soul Shriven
    I'm having the same issues but seem to have forgotten where and how to create a support ticket @ZOS_GinaBruno
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