Maintenance for the week of October 6:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 2:00PM EDT (18:00 UTC) - 6:00PM EDT (22:00 UTC)

Morrowind expansion - you need to pay twice to play on US & EU EDIT: support misinformed, you don't

Aerinn
Aerinn
✭✭
From a support answer email:

"If you want the morrowind dlc for multiple servers, you have to purchase it multiple times. I realize this isn't the answer you wanted, and I hope this doesn't sour your experience with the game. If you have any other issues, please let us know. We want to help.

Thank you for your continued interest and support. Have a good one.

Warm Regards,
Logan
The Elder Scrolls Online Team"

Yep. They told me you have to pay the full price TWICE, like crown store DLC, if you have friends on both servers. This is where I cancel my sub and go elsewhere.
Edited by Aerinn on May 22, 2017 11:50AM
  • Tasear
    Tasear
    ✭✭✭✭✭
    ✭✭✭✭✭
    hmm never thought about it, but that is indeed something.
  • Voxicity
    Voxicity
    ✭✭✭✭✭
    ✭✭✭✭✭
    Goodbye
  • Jonno
    Jonno
    ✭✭✭
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support
    PC / EU
    |Chimaira
    |Thats What She Said
    |Call Of The Undaunted
    |Unfinished Business

    TinkerBell - Orc Stamplar - Tick Tock Tormentor
    Aelin - Bosmer Stamplar - Tick Tock Tormentor
    Prıncess - Dunmer - Mag NB - Divayth Fyr's Coadjutor
    Cher Lloyd - Dunmer - Sorc - Divayth Fyr's Coadjutor
    Luna Lovegøød - Dunmer - Templar - Dro-m'Athra Destroyer
    Leíghton - Redguard - Stam DK - Divayth Fyr's Coadjutor
  • Sakiri
    Sakiri
    ✭✭✭✭✭
    ✭✭
    Yeah that kinda sounds like BS.
  • Browiseth
    Browiseth
    ✭✭✭✭✭
    ✭✭
    unfortunately i don't have a sarcastic and demeaning remark to make here, so i'll just have to agree and say it's shocking this is still an issue, since as far as i can remember crown store items are server bound as well

    correct me if i'm wrong, please.
    skingrad when zoscharacters:
    • EP - M - Strikes-with-Arcane - Argonian Stamina Sorc - lvl 50 - The Flawless Conqueror/Spirit Slayer
    • EP - F - Melina Elinia - Dunmer Magicka Dragonknight - lvl 50
    • EP - F - Sinnia Lavellan - Altmer Warden Healer - lvl 50
    • EP - M - Follows-the-Arcane - Argonian Healer Sorcerer- lvl 50
    • EP - F - Ashes-of-Arcane - Argonian Magicka Necromancer - lvl 50
    • EP - M - Bolgrog the Sinh - Orc Stamina Dragonknight - lvl 50
    • EP - F - Moonlight Maiden - Altmer Magicka Templar - lvl 50
    • EP - F - Maxine Cauline - Breton Magicka Nightblade - lvl 50
    • EP - M - Garrus Loridius - Imperial Stamina Templar - lvl 50
    • EP - F - Jennifer Loridius - Imperial Necromancer tank - lvl 50
    PC/NA but live in EU 150+ ping lyfe
  • NiclasFridholm
    NiclasFridholm
    ✭✭✭✭
    That cant possible be right!? Person who wrote you must be missinformed! :neutral:
    Tobias Funke - Magplar since forever

  • Juhasow
    Juhasow
    ✭✭✭✭✭
    ✭✭✭✭✭
    Aerinn wrote: »
    From a support answer email:

    "If you want the MORROWIND DLC for multiple servers, you have to purchase it multiple times. I realize this isn't the answer you wanted, and I hope this doesn't sour your experience with the game. If you have any other issues, please let us know. We want to help.

    Thank you for your continued interest and support. Have a good one.

    Warm Regards,
    Logan
    The Elder Scrolls Online Team"

    So it's DLC not expansion ? You liars. Give people moneys back ! :smile:

    Edited by Juhasow on May 22, 2017 10:54AM
  • Romo
    Romo
    ✭✭✭✭
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support

    Tend to agree with you.

    Note that the "support" guy called it a "DLC", sorta seems like he was just extrapolating from what the "other DLCs" require.
  • White wabbit
    White wabbit
    ✭✭✭✭✭
    ✭✭
    Just started levelling up on Na server if this is true might just not bother buying and call it a day
  • MLGProPlayer
    MLGProPlayer
    ✭✭✭✭✭
    ✭✭✭✭✭
    It's still crazy to me that you can't transfer servers in this game. It's 2017, not 1997.
  • Saturnana
    Saturnana
    ✭✭✭✭✭
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support

    Accounts are not cross-server, so activating morrowind on one account is in essence the same as activating it for that server. EU an NA are completely separate system-wise, as far as I know.
    @Saturnna | PC / EU

    Nâmae Rin : Dragonknight | Dr Milodas Ra'Himo : Templar | Mira Motierre : Sorceress
    Plays-ln-Puddles : Warden  |  Lady Neria : Dragonknight   | Philadore : Nightblade  
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    "Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
                                      - Sheogorath
  • Morgul667
    Morgul667
    ✭✭✭✭✭
    ✭✭✭✭✭
    Troll ?

    No information on the webpage about it ?

    also the quoted support mail looks fake to me.
  • ManwithBeard9
    ManwithBeard9
    ✭✭✭✭✭
    ✭✭
    Isn't that how it works for everything? Including every DLC, crown store, and ESO+?
    Edited by ManwithBeard9 on May 22, 2017 11:08AM
  • Tasear
    Tasear
    ✭✭✭✭✭
    ✭✭✭✭✭
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support

    @ZOS_GinaBruno or @ZOS_JessicaFolsom when you wake up or have a second please look at this.
  • GnarlyMcGnasty
    Maybe what the OP is calling "Multiple Servers" is actually "Multiple Platforms." In that case, it would need to be purchased for each platform.

    Hard to give the OP a solid response when all we see is part of his/her conversation that probably wasn't even copied/pasted. What was the question posed to CS to begin with?
  • Hermod
    Hermod
    ✭✭✭
    Is it not, PC, PS or XBOX
    There is only one principle of war and that's this. Hit the other fellow, as quickly as you can, as hard as you can, where it hurts him most, when he ain't lookin'

    William Slim
  • Darlon
    Darlon
    ✭✭✭✭✭
    lnsane wrote: »
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support

    Accounts are not cross-server, so activating morrowind on one account is in essence the same as activating it for that server. EU an NA are completely separate system-wise, as far as I know.

    Where on the account page on the website does it say that my account is an EU account then ? And where does it say my eso+ is on EU only ?

    Things you buy in game are server specific (dlc etc). But things applied on your account page shouldn't be, otherwise there should be a way to specific for which server it is...
    Edited by Darlon on May 22, 2017 11:04AM
  • Jonno
    Jonno
    ✭✭✭
    lnsane wrote: »
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support

    Accounts are not cross-server, so activating morrowind on one account is in essence the same as activating it for that server. EU an NA are completely separate system-wise, as far as I know.

    all codes ive entered previously (pig +beta monkey + explorer pack +imperial upgrade) have worked on both EU + NA
    PC / EU
    |Chimaira
    |Thats What She Said
    |Call Of The Undaunted
    |Unfinished Business

    TinkerBell - Orc Stamplar - Tick Tock Tormentor
    Aelin - Bosmer Stamplar - Tick Tock Tormentor
    Prıncess - Dunmer - Mag NB - Divayth Fyr's Coadjutor
    Cher Lloyd - Dunmer - Sorc - Divayth Fyr's Coadjutor
    Luna Lovegøød - Dunmer - Templar - Dro-m'Athra Destroyer
    Leíghton - Redguard - Stam DK - Divayth Fyr's Coadjutor
  • KingYogi415
    KingYogi415
    ✭✭✭✭✭
    ✭✭
    How can this be true when you buy a hard copy of the game?

    Game should be right there...
  • Morgul667
    Morgul667
    ✭✭✭✭✭
    ✭✭✭✭✭
    I really think OP is trolling

    Cant be a true support post
  • F7sus4
    F7sus4
    ✭✭✭✭✭
    Lot's of people play both servers. That doesn't make sense at all as your Morrowind purchase code is tied to your account and not your server - there's no distinguishing on EU vs NA. I'm pretty sure it will work on both servers.
    Jonno wrote: »
    how can this be true for morrowind you apply a code to your account and cannot specify if the code is eu or na so this has to be wrong info from support
    Exactly my thoughts when I've read the first post.
    Edited by F7sus4 on May 22, 2017 11:15AM
  • Aluiries
    Aluiries
    ✭✭✭
    Yeah... I'm sure it'll be on both NA and EU. The DLC is bought in the crown store so it makes sense that they're not cross server, but the Morrowind Chapter is not a DLC and it's not bought in the Crownstore but rather like the original game.
    Roleplay Character - Selene Vaelora

    'It all just disappears, doesn't it? Everything you are, gone in a moment, like breath on a mirror. Any moment now... He's a-comin'
  • Darlon
    Darlon
    ✭✭✭✭✭
    If it is a true support reply, then support was wrong.
  • Aerinn
    Aerinn
    ✭✭
    For those calling troll. It's just what I was told.

    yLckdqV.png
  • MakoFore
    MakoFore
    ✭✭✭✭✭
    thats so cheap and opportunistic its ugly.
  • Vasoka
    Vasoka
    ✭✭✭✭
    I literally cannot understand why would someone make accounts on both NA an EU and juggle between them rather than focusing on one main account and actually make something out of it and their interactions with players there.

    If you live in EU, have an EU account. If you live in NA, have a NA account. That's how the system was designed and that's how it's normal.
    Edited by Vasoka on May 22, 2017 12:23PM
  • ookami007
    ookami007
    ✭✭✭✭✭
    If this is true, ZoS has fallen to new depths of greed and depravity. That's one of the reasons I stick around: Just when I think they can sink no longer, boom... they surprise me. What promise will they break next? What formerly free thing will they charge for next? What obvious DLC will they rename "New Chapter" to charge for?

  • Jonno
    Jonno
    ✭✭✭
    i have both and enjoy playing both

    most times im awake at EU dead hours so its nice to go NA where its active
    PC / EU
    |Chimaira
    |Thats What She Said
    |Call Of The Undaunted
    |Unfinished Business

    TinkerBell - Orc Stamplar - Tick Tock Tormentor
    Aelin - Bosmer Stamplar - Tick Tock Tormentor
    Prıncess - Dunmer - Mag NB - Divayth Fyr's Coadjutor
    Cher Lloyd - Dunmer - Sorc - Divayth Fyr's Coadjutor
    Luna Lovegøød - Dunmer - Templar - Dro-m'Athra Destroyer
    Leíghton - Redguard - Stam DK - Divayth Fyr's Coadjutor
  • White wabbit
    White wabbit
    ✭✭✭✭✭
    ✭✭
    Vasoka wrote: »
    I literally cannot understand why would someone make accounts on both NA an EU and juggle between them rather than focusing on one main account and actually made something out of it and their interactions with players there.

    If you live in EU, have an EU account. If you live in NA, have a NA account. That's how the system was designed and that's how it's normal.

    The answer to that is boredom , have been on Eu since day one so trying to make new friends on the Na server
  • Aerinn
    Aerinn
    ✭✭
    Vasoka wrote: »
    I literally cannot understand why would someone make accounts on both NA an EU and juggle between them rather than focusing on one main account and actually made something out of it and their interactions with players there.

    If you live in EU, have an EU account. If you live in NA, have a NA account. That's how the system was designed and that's how it's normal.

    Some of us travel, some of us know people in both areas.
Sign In or Register to comment.