Why Post on Twitter and not ESO forums for updates?

KingMagaw

Simple question @ZOS_GinaBruno @ZOS_JessicaFolsom

Muramasa89

More people use Twitter. I think it's sad that people can't be bothered to spend a few minutes looking at the official forums for updates on stuff (if people did, it's possible they wouldn't use Twitter, or did both) but that's the way it is. Same deal for RS too.

KingMagaw

Where are the figures on how many players use the ESO official forums and how many use Twitter?

I would of imagined that Z0$ would make an update post in the Official forums and then throughout all the social media networks attached to them.

Makes no sense to me to update via twitter then ~15 minutes later update via official forums.

TerraDewBerry

I don't use twitter. If it's not posted to these forums.. then I don't see it. I think they should post both places. They are, after all.. their "official forums" they should use them!

JamieAubrey

SilverWF

Sakiri

They took a cue from Blizzard, who never posts on their forums anymore.

KingMagaw

Must be my 5th time in a row linking Z0$ 'employees' asking for a simple answer and no response/care given.


I will chalk this down to being unable to provide a simple answer due to being blatantly incompetent to fathom decent business practices.

LadyLavina

Have you seen the forums? EU is losing their collective minds, casting all logic and reason out the window. If a thread was made for updates, it would drown in a tidal wave of s***.

Korah_Eaglecry

Muramasa89 wrote: »

More people use Twitter. I think it's sad that people can't be bothered to spend a few minutes looking at the official forums for updates on stuff (if people did, it's possible they wouldn't use Twitter, or did both) but that's the way it is. Same deal for RS too.

People use twitter because its easily accessible from their phones. Apps play a major part in why people prefer it over the forums. Even if ESO had its own App there would be no beating the simplicity of Apps like Twitter which is quick and to the point.

Yarlenzey

JamieAubrey wrote: »

see? complaining works.

Kay1

What update? or you mean the maintenance?

Btw can someone explain me where is the third patch notes for the PTS? They said "next week will come with a new patch note" next week was yesterday and I still didn't saw anything about it, if anyone knows about it please send me the link

SilverWF

KingMagaw wrote: »

Why Post on Twitter and not ESO forums for updates? Bookmark

Because they are do not care.

LadyLavina wrote: »

Have you seen the forums? EU is losing their collective minds, casting all logic and reason out the window. If a thread was made for updates, it would drown in a tidal wave of s***.

Do I need to repeat my post?
Let's all NA maintenances would go for whole day long and then we will speak about "need to be done".

The_Saint

Kay1 wrote: »

What update? or you mean the maintenance?

Btw can someone explain me where is the third patch notes for the PTS? They said "next week will come with a new patch note" next week was yesterday and I still didn't saw anything about it, if anyone knows about it please send me the link

https://forums.elderscrollsonline.com/en/discussion/340864/pts-patch-notes-v3-0-2/p1

Rhoric

Kay1 wrote: »

What update? or you mean the maintenance?

Btw can someone explain me where is the third patch notes for the PTS? They said "next week will come with a new patch note" next week was yesterday and I still didn't saw anything about it, if anyone knows about it please send me the link

Patch notes are up for the PTS. Maybe head over to the PTS forum to see them

LadyLavina

SilverWF wrote: »

KingMagaw wrote: »

Why Post on Twitter and not ESO forums for updates? Bookmark

Because they are do not care.

LadyLavina wrote: »

Have you seen the forums? EU is losing their collective minds, casting all logic and reason out the window. If a thread was made for updates, it would drown in a tidal wave of s***.

Do I need to repeat my post?
Let's all NA maintenances would go for whole day long and then we will speak about "need to be done".

not entirely sure why you've opted to spread your nonsense here as well, I replied to you in the other thread.

Integral1900

Most players don't use forums basically, if eso is like most other games of its type the percentage using the forums could be as low as 3 to 7 percent with people who actually post or comment coming in at less than 1 percent.

DMuehlhausen

KingMagaw wrote: »

Must be my 5th time in a row linking Z0$ 'employees' asking for a simple answer and no response/care given.


I will chalk this down to being unable to provide a simple answer due to being blatantly incompetent to fathom decent business practices.

Maybe because you are so blatantly disrespectful to them is why they don't respond...hmmm

TerraDewBerry

Sakiri wrote: »

They took a cue from Blizzard, who never posts on their forums anymore.

I took a clue from Blizzard as well (and their lack of communication)... and after eight years of playing WOW.. I don't play Blizzard's games anymore... I play this one. I sure hope ESO doesn't turn out like WOW..

KingMagaw

Korah_Eaglecry wrote: »

More people use Twitter.

In the world i would hazard a guess that more people use Twitter than play ESO. but if your implying that more ESO players use Twitter to check for server updates over the ESO Official forum page, please state your references and how your figures are obtained?.

Korah_Eaglecry wrote: »

People use twitter because its easily accessible from their phones. Apps play a major part in why people prefer it over the forums. Even if ESO had its own App there would be no beating the simplicity of Apps like Twitter which is quick and to the point.

On my Mobile phone i load ESO webpage. Click DEV tracker and from then on, for hours i only need to press refresh (1 button) to see if ESO has updated. You would be doing the same thing with Twitter so i don't see how you can feasibly sell updating a 3rd party website over your official website is good? By ~15 minutes is simply incompetent.

LadyLavina wrote: »

Have you seen the forums? EU is losing their collective minds, casting all logic and reason out the window. If a thread was made for updates, it would drown in a tidal wave of s***.

Considering i am posting in the EU forums we can assume i have seen them. Z0$ did make a thread, that you cannot reply in for updates but decided to randomly post one on Twitter +~15 minutes before addressing the Official forum and posting in the post they made for updates?


I have been tagging them 'employees' for many questions yet no answer given. It is a simple question that deserves more than PRO Z0$ players throwing out random numbers with no references to them. Shameful customer service if a company cannot answer simple questions.

LadyLavina

KingMagaw wrote: »

Considering i am posting in the EU forums we can assume i have seen them. Z0$ did make a thread, that you cannot reply in for updates but decided to randomly post one on Twitter +~15 minutes before addressing the Official forum and posting in the post they made for updates?


I have been tagging them 'employees' for many questions yet no answer given. It is a simple question that deserves more than PRO Z0$ players throwing out random numbers with no references to them. Shameful customer service if a company cannot answer simple questions.

they merged 'em, the forums I mean. NA has been witnessing all of this as well lol.

Jollygoodusername

When I think of Twitter or Phones, I think of 12yr old kids posing/posting for attention. Seems more like attention *** on the part of Zeni, I mean who wouldn't go to where all the future subscribers are? But then, I don't use Twitter and never will...unless it is a platform that easily allows me to vent my consumer wrath >_<