account.elderscrollsonline.com UserID/Password page Issues

Valderis
Valderis
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I attempted to log in with my user ID and password. when I click "sign in" the page flashes and the information disappears, does not load the next page.
my UserID and Password work for every other access point to the site (forums, support, client)

What's going on?
Jone and Jode are in a dance. Who leads, you ask? There, lies the wisdom of my ancestors... - Ra'fiiq
  • Elsonso
    Elsonso
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    Try restarting browser. Try a different browser. Clear the browser cache.
  • ZOS_PeterT
    ZOS_PeterT
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    Have you been able to resolve your issue?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios

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  • Valderis
    Valderis
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    ZOS_PeterT wrote: »
    Have you been able to resolve your issue?

    I've resolved the issue. I was using Firefox and switched to Safari. I was then prompted with the "sign in from new location detected. use the Access code in your email" window.
    Jone and Jode are in a dance. Who leads, you ask? There, lies the wisdom of my ancestors... - Ra'fiiq
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