I purchased The Elder Scrolls Online: Morrowind Digital Collector's Edition ($79.99, NOT the upgrade edition) last night 3/30/2017 through the ESO website:https://account.elderscrollsonline.com/store
In The Elder Scrolls Online: Morrowind Digital Collector's Edition's information it clearly states that this also includes The Elder Scrolls Online: Tamriel Unlimited, the first game of the acclaimed online RPG series. Pre-order today and get the Discovery Pack!https://account.elderscrollsonline.com/store/product/eso_morrowind_edition_ce
I did not previously own the original ESO game so I purchased the full Morrowind edition that includes the first version and not the upgrade Morrowind version.
I have been a member since November 20, 2013.
On my account webpage it lists says:
Account Status: Active - Trial
I downloaded and installed the game using the link provided on my account webpage. After the download and installation was completed I clicked the play button which launched ESO game client.
After the technology brand movies and some license agreement windows I got to the server login page. I selected the NA server as I live in USA and entered the same user id that I used to login to my account to purchase ESO, entered the password and got the following error message:
Login failed. Your username or password may be
incorrect or inactive at this time. If you purchased
the game through Steam, please start the game
via the Steam Client to login.
F1 View Account Alt Exit
I went back to my account webpage, logged out and back into my account successfully using my account name and password that I tried using in the ESO game client.http://account.elderscrollsonline.com/
I logged in successfully into the support webpage:http://help.elderscrollsonline.com/app/home?region=us
I created and logged successfully into the ESO forum:http://forums.elderscrollsonline.com/en?_ga=1.188386280.1523921656.1490971178
Any suggestions or assistance would be greatly appreciated as I can't get into the game...