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Acidently purchased an item in crown store, and would like a refund of my crowns
raidentenshu_ESO
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Incident: 170307-002058
I've tried to submit a ticket through the in-game item assistance, but it keeps giving me this:
Response
Greetings!
We are unable to assist you because you did not provide the name of the item you are experiencing an issue with. We are better able to provide assistance when you include all the relevant details. Please submit a new ticket with the item name.
Submit a ticket through the “Get Help” function in your quest journal in order to include the quest name in your new ticket.
On PC, open your inventory (default hotkey “I”), right click on the quest name, and select “Get Help”.
On Xbox One, open your inventory, select the quest, and hit the “Y” button to select “Get Help”.
On PS4, open your inventory, select the quest, and hit the “Triangle” button to select “Get Help”.
Kind regards,
The Elder Scrolls Online Team
The ingame doesn't give me the option to provide the name of the item that I am having issues with.
All that it gives me is this:
The DLC that I've accidentally purchased was the Thieves guild original DLC for 1,500 crowns. I thought I was purchasing the bundle package but realize my mistake after I've purchased it.
Edited by raidentenshu_ESO on March 7, 2017 7:36PM I've tried to submit a ticket through the in-game item assistance, but it keeps giving me this:
Response
Greetings!
We are unable to assist you because you did not provide the name of the item you are experiencing an issue with. We are better able to provide assistance when you include all the relevant details. Please submit a new ticket with the item name.
Submit a ticket through the “Get Help” function in your quest journal in order to include the quest name in your new ticket.
On PC, open your inventory (default hotkey “I”), right click on the quest name, and select “Get Help”.
On Xbox One, open your inventory, select the quest, and hit the “Y” button to select “Get Help”.
On PS4, open your inventory, select the quest, and hit the “Triangle” button to select “Get Help”.
Kind regards,
The Elder Scrolls Online Team
The ingame doesn't give me the option to provide the name of the item that I am having issues with.
All that it gives me is this:
The DLC that I've accidentally purchased was the Thieves guild original DLC for 1,500 crowns. I thought I was purchasing the bundle package but realize my mistake after I've purchased it.
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