ZOS to send everyone a gift after each unexpected and scheduled server outage

akl77

As compensation and compliment. Like a few crowns, a furniture piece, a certain gear, mats, little crown store items.

KeiruNicrom

Yes

One crown crate to every person that was logged in when server crashes

akl77

Yes

Yea that'd be great, I won't be upset for that, crashes welcome, lol.
After all we are the customer, and severity 1 is a breach of service, we should be compensated.

zuto40

Yes

yes pls

CapnPhoton

Other

Ok then, people should give their boss a gift every time they call in sick, or are late, not having the best performance day...

Cool.

phantom3538

Yes

CapnPhoton wrote: »

Ok then, people should give their boss a gift every time they call in sick, or are late, not having the best performance day...

Cool.

Do I pay my boss to access his workplace?

theultimatewarrior

Yes

The game I played for over two 12 years had this. It would give xp bonus buff.so u vote yes.some of us make plans on our busy schedules to stay home relax playing a lil. With the lag and constants disconnects we are force to go out to restaurant with atractive people to eat drink and worst socialize.

UrQuan

Yes

I would like 1 (one) sweetroll please.

You see, somebody stole mine, and the guards refuse to help - they just get really sarcastic about it.

TeamGizzy

Yes

Guys I would really like a nice bed for my house. I have this bunkbed but its kind of juvenile. I don't even have a roommate. Thanks.

Imvoracious

theultimatewarrior wrote: »

The game I played for over two 12 years had this. It would give xp bonus buff.so u vote yes.some of us make plans on our busy schedules to stay home relax playing a lil. With the lag and constants disconnects we are force to go out to restaurant with atractive people to eat drink and worst socialize.

What game was that? AC?

Tabbycat

Other

People like free stuff but they will complain they didn't get to pick what it is.

WickedAngry

No

No i dont want something that is going to tax the server(s) and mail system even further

Greevir

No

No, I agreed to downtime when I accepted their TOS. And as I can cancel ESO+ membership at any time, I don't feel like ZOS owes me anything for downtime.

ManwithBeard9

No

No, because this wasnt the fault of ZOS. They should not feel obligated to compensate for issues caused by outside companies/persons.

dreddurius

No

I'm no bottom feeder.

theultimatewarrior

Yes

Imvoracious wrote: »

theultimatewarrior wrote: »

The game I played for over two 12 years had this. It would give xp bonus buff.so u vote yes.some of us make plans on our busy schedules to stay home relax playing a lil. With the lag and constants disconnects we are force to go out to restaurant with atractive people to eat drink and worst socialize.

What game was that? AC?

AC by this u mean archmage? I dunno thay comes to mind. And nop it was lineage2 . Played it since beta i say its still there .. three accounts but im happy of just wasting 15 bucks here a month instead of like 20 evey week on a pay to win game

glitchmaster999

Yes

Good luck with that, I'm still waiting for compensation on the whole month I was locked out of the game while it was subscription based play. $15 for an error message saying error 104 or something. It wasn't client sided either it was a bug that many players had when they got kicked they couldn't get back in.

Elsonso

No

I just went off and did something else while the server was down.

idk

No

LOL. never happen.

Eleusian

Yes

Sure , a toilet for our homes

Sneaky-Snurr

No

Even with ZoS's incompetence on atrocious planning and response actions, I don't think a 'free gift' is necessary.

Hey, I was just as frustrated that I couldn't play too but let's be rational here. At least ZoS did get into overtime last weekend just to resolve the issue.
I know everyone here paid for the game & service and expect an almost 100% uptime of the game but come on, we all know that it's not possible. Not even 90% honestly speaking with all the maintenances (and the scheduled, weekly ones) that are going on.

Everyone here needs to realise that sooner or later, real life catches up with you and eventually, playtime will be reduced naturally (family, work, sleep etc. anyone?). And that makes up for your 'lost' playtime.

Surragard

No

No you don't deserve anything for a game patch

WldKarde

No

So the server was down for one day for some people...and you want something free for your troubles...really?

IF you are paying for ESO+ exactly how much of your $15 a MONTH do you want back? Especially if you are posting on these forums, I guarantee that this is a blip on the radar for the amount of time in game you get for your money.



Need proof?

@UrQuan got hit hard by the outages this weekend and what did he ask for???

A Sweetroll (check his sig for the irony)

Right, my bad...that was horrible example...after all HE is an adult.


All Hail the "I was inconvenienced today, so give me something!" crowd.


Whatever

WhitePawPrints

No

Eleusian wrote: »

Sure , a toilet for our homes

You have a bucket.

Iskrasfemme

Yes

Black Desert Online, if server down for 1 hour, send a lot of gifts to all customers.

Just like a exemple.

Messy1

Yes

CapnPhoton wrote: »

Ok then, people should give their boss a gift every time they call in sick, or are late, not having the best performance day...

Cool.

This makes NO SENSE and is not relevant to any service issues with ESO. A better question would be . . . When your boss gets chewed out by 1000 angry customers, does he sit with his thumb up his ass? No, he scrambles around like mad to try and save his job! And then maybe you will take his place!

UrQuan

Yes

WldKarde wrote: »

So the server was down for one day for some people...and you want something free for your troubles...really?

IF you are paying for ESO+ exactly how much of your $15 a MONTH do you want back? Especially if you are posting on these forums, I guarantee that this is a blip on the radar for the amount of time in game you get for your money.



Need proof?

@UrQuan got hit hard by the outages this weekend and what did he ask for???

A Sweetroll (check his sig for the irony)

Right, my bad...that was horrible example...after all HE is an adult.


All Hail the "I was inconvenienced today, so give me something!" crowd.


Whatever

The really funny thing is, there was one time I had an issue on my account that had to be fixed by someone from CS (I don't remember what the issue was), and along with fixing it, they sent me one sweetroll in the mail

WldKarde

No

LOL now that's just funny!

Narvuntien

Other

It is up to them.
You can't demand a gift, that kind of defeats the purpose.

I would see it as a positive thing if they did and as a neutral thing if they didn't. Make sense.

Honestly my primary goal would to get the damn servers fixed and stable.

kyle.wilson

Other

Somethings are beyond their control.
A DDoS is one example, but it seems to be the default explanation.
I don't expect any kinds of monetary compensation.

Maybe some kind of in game item would be thoughtful, but I'm not begging.
But at least the game hasn't reached the level of garbage that Skyrim was for ps3 on launch. If you played a char for a substantial period of time the game would lag till it crashed. The game was literally unplayable. That's why I bought the pc version a few weeks later.

akl77

Yes

So half of you think the outages are acceptable every few days?
I mean it's in game items, a token, nothing in real life value, what would it cost ZOS?
Look at some airlines, if they delayed or hits severe turbulence, the airline will give gifts to each person afterwards, that's what I call good smart companies that value it's customers.