Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

I miss 24000 Crowns til now

Schmandal
Schmandal
✭✭
Hello,

I'm very disappointed, cause I have a huge problem with my monthly crowns and cant get rid of it, because I wont get an answer from the support. I didnt login the last 15 months, but I paid every single month for ESO plus. Three weeks ago I logged into my account and I realize that there were no crowns in my account, but 4.200 (I had them before).

I thougt that it could be a mistake and so i was waiting for another 3 days, but again, no crowns. To keep a long story short, I wrote a support ticket 20 days ago and I get no answer. I tried to get help on the forums, but I was only able to find more User with the same problem. I spoke to sony and I send you all supporting documents you need to present me a fast solution. But nothing happened. Would you be so kind and assist me with my problem. Im lost.

Thanks in advanced.

Kindest regards
Schmandal
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