StackonClown wrote: »Ok, to give even more clarity, a 'friend' works in an IT department and does software maintenance all the time and the Software Tool used to plan the 'maintenance windows' simply won't accept a 'maintenance plan' without an 'expected end-time'
Secondly - it will be laughed out of town to attempt software maintenance without planning an expected end time.
Of cooourse, Zenny has an expected endtime - they are simply not providing it, nor are they therefore answerable to it.
Again, a lazy lazy approach - this is a 'dumb deal'!
Well you seem to be the expert in this discussion and know how ZOS should be running their business.
If the deals that bad then find another game or cancel your ESO+ so you're not paying for a service you're not happy with.
If as I suspect you really love this game but it turns out you're just grumpy because your night was interrupted by unexpected events, then keep playing and accept that this is how things are done here, and they're not going to change something which they have been doing without issues for almost three years.
There really isn't much else anyone can say here, we've tried to explain why things work the way they do with ESO and the MMO genre in regards to patching but you're unhappy with those answers, so I feel I am just wasting my time replying to the thread any more.
I would be happy with an estimated time, an estimated time is then you can expect to get back playing.StackonClown wrote: »
Not sure I follow..
I would be happy with any declared outage time say, less than 12 hours, as long as both planned start and planned end times are known.. and of course Zenny should meet the expected end of outage time > 95% of the time..
This is not rocket science...
Again why are people defending Zenimax?
Wouldn't you want to have an expected end time?
Listen - mayyyyy be, Zenny should try it? See how it works?
The ONLY reason they don't is because they have no reason to be compelled to do so (i.e. no player pressure) and it is the LAZY option.
I would be happy with an estimated time, an estimated time is then you can expect to get back playing.
Demanding >95% hit here will be stupid as they would have to factor in problems so they would have to add this, so say 8 hours,
70-80% accuracy would work better, or the time if nothing go wrong.
You goal is to know then game is back up so you can continue to play, in this case overestimate downtime is as bad as underestimate.
StackonClown wrote: »
TBH you are misreading my motivation for these posts... Zenny does maintenance on Mondays PCNA - this is NORMAL... it normally takes between 3/4 to 6/8 hours.. This is what happens.. My night is just fine... and I am a bit tired from grinding for Skill Points for one of my toons anyway. I'm not grumpy.
But again, I'm not sure how it is that you are attempting to explain how ESO works? Let Zenny explain themselves ?
Actually, as I said, the answers from Zenny previously are underwhelming and lazy and really very hard to justify from my point of view.
My comments about a 'dumb deal' have several indirect meanings but Zenny closed threads which raised those topics.
StackonClown wrote: »
Final thoughts:
Thinking of all the threads on here where people are asking for help on improving their gameplay, the answers are often a variation of:
- L2P
- git gud
- lol you only did that once - try 500 times and do it for 6 months
- etc
isn't it about time Zenny L2P's and 'git's gud' with maintenance planning and communicates end times.... anyway.. weeee're back!.. but I'll log on tmrw now
People reply with those answers to stupid threads.
I think you will find that a majority of legitimate questions where players need help get good constructive answers and advice. However a thread that is someone crying about something or just ranting and whining tends to attract silly answers.
StackonClown wrote: »
Yes that is true - I'm just making a stark comparison...
Thanks for your thoughts! - not sure if your last line had a subtle hint, but thats ok
Edit - I still think Zenny needs to L2P system maintenance
Was generic, not aimed at you.
Sorry stupid was the wrong world, however purpose of ETA to back up should be to tell then you could continue playing.StackonClown wrote: »
Calling my suggestion 'stupid' is, well, inconsiderate to say the least. You clearly don't give much credence to high achievement. Anyway, whatever. 95% can be considered low when talking about planning accuracy for outages... like i said - whatever.
Please don't misinterpret - My goal is to know WHEN TO EXPECT the game will be back so you can PLAN to play later.
Sorry stupid was the wrong world, however purpose of ETA to back up should be to tell then you could continue playing.
Giving an far to long time to cower their own back would not help you at all.
Giving an reasonable and updated estimate would be nice, look like current update took a bit over 3 hours.
Now the >95% is needed if you has to do some action like manage without car and then pick it up at the garage, perhaps you need to rent an car and the garage will give an inflated time to be sure your car is ready in time.
If an game or tv channel is down you don't need an verified time to be ready, just an good estimate.
Narvuntien wrote: »I am not a subscriber or a believer in any of those poll answers.
Option 1: I think the lag really needs to be sorted out ASAP. But I am not sure what other top issues there are?
Option 2: Conspiracy theroy of choice for people that want the game to be all about them and not about growing the game and helping new players. And that don't care about things that don't invovle being the best gamer ever, like housing and costumes.
Option 3: I am not a big fan of the subscription model, it is outdated, the games industry has moved on. The major issue of the subscription option is that it is very commital, you have to get your monies worth every month. It forces you to commit yourself to a long term investment when you don't know what the future holds for you and your enjoyment of the game. It is a large investiment of time for a new player that doesn't know if they will like the game. And it can be an issue for older players as well. What if a great new single player game came out and you want to take a break and play that for a month or two and come back later. Or you end up in a situation like me... Unemployed, I can spend that one off $30 to play the game.. but I can't lock myself into a regular subscription if I don't have income to sustain it.
StackonClown wrote: »As much as I tried to be serious with the original 'broken poll' about Zenny's handling of top issues, people still voted and what was meant to be something like 'sub-par', got cut off at 'sub'.... lol
Subway won the poll after all