Let me first off stating that I've been trouble shooting with 20-30 people over the last month in relation to lag issues.
I myself never get any type of lag at all, not even in cryodil with massive zergs, running a fibre connection I receive 82MB Download and 50MB Upload on my ps4 on average.
My friends/guildies also have decent (in my networking opinion) speeds. This issue has been apparent over the last 3-4 weeks. Let me say that when you enter a trial and 5-6 people instantly DC something is seriously wrong. Apparently there is a post from ZOS stating yes there is an issue and it should be resolved this weeks maintenance which has past, now let me say nothing has been resolved.
I've asked members to switch modems, Ethernet cables, telephone cables, filters, port forwarding, entering the PS4 into a DMZ zone, clearing saved data, turning off all interface options. Monitoring speed and ping tests in their existing network, all of which look 100% a ok, streaming, downloading, playing ANY OTHER GAME works like a treat.
I understand that it may not seem like an apparent issue because it's hitting (some) not all, but these issues really need to start getting addressed there is NO technically support found on ESO forums (technical support pages).
The responses you guys are offering to people are an absolute joke, it's time to start taking some of the blame back and try work with the community to address these issues.
I'll tell you I've tried everything I can think of in a home network which may be causing conflicts and speeding up someones network to the best possible outcome and ESO is still having major issues for these people.
Offering (basic silly troubleshooting) is getting insulting I read some of the technical messages back and I'm cringing from a technican stand point that's not fair to people at all.
Pull your heads in for the good of the oceanic community.
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