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Sun's Dusk Winter Hood

BigBragg
BigBragg
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This seasonal item is not dyeable. Really would have been nice to know before spending the crowns. Will this be changed?

0TshKfd.jpg

@ZOS_GinaBruno @ZOS_JessicaFolsom
Edited by BigBragg on December 15, 2016 6:02PM
  • Abeille
    Abeille
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    That can't be intended. Both in-game versions of this item are dyeable.
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • moonbat
    moonbat
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    Yep I just purchased it and much to my chagrin it is not dyeable.

    I hope this is not intended!
  • BigBragg
    BigBragg
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    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    Yeah I just got the Colovian Fur Hood and was happy to see it is dyeable. Sent a bug report as well. Hopefully they will fix it, seems they have their hands full today.
    Edited by BigBragg on December 15, 2016 11:42PM
  • RavenRoxie
    RavenRoxie
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    Indeed
    Edited by RavenRoxie on December 15, 2016 6:40PM
    Phantogram DC | Wood Elf | Magicka Nightblade/ | DPS | 856cp
    False Paradox | AD | Wood Elf | Non Combative Nightblade | Crafter | 856cp
    @RoxieParadoxx | Twitch | Twitter
  • SantieClaws
    SantieClaws
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    Khajiit was most disappointed with this. If this cannot be dyed then please at least offer a red option yes.

    Yours with paws
    Santie Claws
    Shunrr's Skooma Oasis - The Movie. A housing video like no other ...
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    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    https://www.imperialtradingcompany.eu/
  • NovaShadow
    NovaShadow
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    Saves me starting a new thread.

    Same issue here.
    PC NA - EPHS
  • susmitds
    susmitds
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    Sun's Dusk Winter Hood? Which one is that? Where do you get it?
  • NovaShadow
    NovaShadow
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    susmitds wrote: »
    Sun's Dusk Winter Hood? Which one is that? Where do you get it?

    Crown Store, limited time.
    PC NA - EPHS
  • Squeezoid
    Squeezoid
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    same issue, i want to know if its a bug or im gonna need to make a ticket for a refund...
    Edited by Squeezoid on December 15, 2016 10:11PM
    The aliens are coming for me!! They're gonna use my butt for stuff! SQUEE!!!!!!!!! ~
  • andreasranasen
    andreasranasen
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    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...
    #VMATOKENSYSTEM #WEAPONDYE #TRAITCHANGE #CROWNCRATELOVER
    • Alliance/Platform: Aldemerii - PS4/NA - CP 800+
    • Mag Sorc: Arya Rosendahl - Altmer - Highelf
  • Abeille
    Abeille
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    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...

    Some dyes look weird on them, but you can dye them any color. If they will look like that color, well, that's a different thing entirely :P
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • RavenRoxie
    RavenRoxie
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    Khajiit was most disappointed with this. If this cannot be dyed then please at least offer a red option yes.

    Yours with paws
    Santie Claws

    lol, seriously, you are like the coolest cat on the forums. Pun Intended. <3:D
    Phantogram DC | Wood Elf | Magicka Nightblade/ | DPS | 856cp
    False Paradox | AD | Wood Elf | Non Combative Nightblade | Crafter | 856cp
    @RoxieParadoxx | Twitch | Twitter
  • Livvy
    Livvy
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    I was quite disappointed by this as well. :(
    ->--Willow--<-
  • andreasranasen
    andreasranasen
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    Abeille wrote: »
    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...

    Some dyes look weird on them, but you can dye them any color. If they will look like that color, well, that's a different thing entirely :P

    Yes of course. But Julianos White look blue and Palatine white is gray :( I wanted that white snow hood
    #VMATOKENSYSTEM #WEAPONDYE #TRAITCHANGE #CROWNCRATELOVER
    • Alliance/Platform: Aldemerii - PS4/NA - CP 800+
    • Mag Sorc: Arya Rosendahl - Altmer - Highelf
  • Recremen
    Recremen
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    I bug reported it and welcome everyone else to do the same. It's GOT to be an oversight that the cosmetic item you spend real money for is less useful than the one you get for free XD.
    Men'Do PC NA AD Khajiit
    Grand High Illustrious Mid-Tier PvP/PvE Bussmunster
  • Vaoh
    Vaoh
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    Abeille wrote: »
    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...

    Some dyes look weird on them, but you can dye them any color. If they will look like that color, well, that's a different thing entirely :P

    Yes of course. But Julianos White look blue and Palatine white is gray :( I wanted that white snow hood

    Speaking of Palatine White, I'm still just a weak lil' Brigadier :disappointed:

    I'll never get my dyes....
    Edited by Vaoh on December 16, 2016 10:42AM
  • Squeezoid
    Squeezoid
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    is intended, i wrote a ticket and got this answer:

    "Hey there,

    Thank you for taking the time to contact The Elder Scrolls Online support team. My name is JD. It would be my pleasure to help guide you today, my friend.

    I am sorry that you are not happy with the new Sun's Dusk Winter Hood. Not all hats in the game will be able to be dyed. But as a one-time courtesy we will be happy to remove the item and refund the crowns back to you. The crowns will be on the account next time you log on.

    But please remember that items from the crown store can not be refunded and we will not be able to be refunded next time. If you need any other help please let us know. Thank you.

    We look forward to hearing back from you.

    Warm Regards,
    JD,
    The Elder Scrolls Online Team"
    The aliens are coming for me!! They're gonna use my butt for stuff! SQUEE!!!!!!!!! ~
  • Mrs_Malaka
    Mrs_Malaka
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    I call either laziness or intent (maybe both?) on ZOS.
    They could have let people know in the crown store that the item was not dyeable by saying so in the item information.
    In the Hat section, they warn you in bright, red text when hovering your mouse over the Alliance Rider Hood, stating "This collectible is not dyeable," yet all other hats in the same section have no similar statements, even though the new Sun's Dusk Winter Hood can't be dyed. And YESSSSS, I know that the Alliance Rider Hood's appearance is specific to the character's alliance but that should not excuse them from adding a few words to the item description unless they were lazy, or never even thought about it, or were just hoping some people would get enticed into buying something that looks like it would be dyeable like the four other hats in the same section.
    For the sake of those who bought the item and were let down, I am hoping this is a bug and 'not working as intended' and that they will fix this issue. However, if it isn't a bug, and the hood isn't dyeable, to ZOS I say SHAAAAAAAME.


    [img][/img]59L1DXX.png
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • NovaShadow
    NovaShadow
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    I bought it because I liked the extra touches over the one that drops and I'd planned to dye it to match my new armor. I thought it was a bug, but now I'm not so sure if that ZOS reply is anything to go by.

    I am a little disappointed as now my hood doesn't match my armor.
    PC NA - EPHS
  • Mrs_Malaka
    Mrs_Malaka
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    Personally, I think it is was not thought through very well or, it is a damn good ploy.
    I enjoy their crown store, and have put a lot of real world cash into it because I love a lot of the stuff they come out with, and this game does make me happy (most times), so of course I am going to invest in something that makes me happy.
    But I believe that business models should be more honest than dependent upon trickery.
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • NewBlacksmurf
    NewBlacksmurf
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    Man...well that idea is over.
    Not buying
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • BigBragg
    BigBragg
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    Well this is disappointing. Got a reply from ZOS Support today:

    "Thanks for getting back to us. The Sun's Dusk Winter Hood is not able to be dyed. We are aware that the item is not being listed correctly, and are working to correct it."


    I don't know why they would choose to make the Crown Store variant of the mesh not dyeable while the ingame one can be dyed to some extent. Unless colors are projected on and the holly stem would mess it up.

    Either way, this is disappointing.
  • andreasranasen
    andreasranasen
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    Vaoh wrote: »
    Abeille wrote: »
    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...

    Some dyes look weird on them, but you can dye them any color. If they will look like that color, well, that's a different thing entirely :P

    Yes of course. But Julianos White look blue and Palatine white is gray :( I wanted that white snow hood

    Speaking of Palatine White, I'm still just a weak lil' Brigadier :disappointed:

    I'll never get my dyes....

    Cmon! Palatine was easy :p i challenge u!
    #VMATOKENSYSTEM #WEAPONDYE #TRAITCHANGE #CROWNCRATELOVER
    • Alliance/Platform: Aldemerii - PS4/NA - CP 800+
    • Mag Sorc: Arya Rosendahl - Altmer - Highelf
  • bottleofsyrup
    bottleofsyrup
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    Definitely a bug. I posted about it in the Bug Reports section but got no response. This is really disappointing...They probably won't hotfix it before the event is over either, and by then I won't have any desire to wear it.

    Edit: Something else that's curious. If you have the hat equipped and hover over a dye stamp in the store, it'll say "Already applied" on all of them.
    Edited by bottleofsyrup on December 17, 2016 4:14AM
  • Dragonnord
    Dragonnord
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    Up...
    SERVER: NA | PLATFORM: PC | OS: Windows 10 | CLIENT: Steam | ESO PLUS: Yes
  • NoFlash
    NoFlash
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    Vaoh wrote: »
    Abeille wrote: »
    Abeille wrote: »
    That can't be intended. Both in-game versions of this item are dyeable.

    You can't dye it white tho...

    Some dyes look weird on them, but you can dye them any color. If they will look like that color, well, that's a different thing entirely :P

    Yes of course. But Julianos White look blue and Palatine white is gray :( I wanted that white snow hood

    Speaking of Palatine White, I'm still just a weak lil' Brigadier :disappointed:

    I'll never get my dyes....

    Cmon! Palatine was easy :p i challenge u!

    mag sorc needs a buff?
    Daggerfall Covenant

    The Ninja Squirrels
  • Voxicity
    Voxicity
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    Pretty disgusted by this. Sent a ticket about getting a refund anyway since this is honestly no better than a scam...
  • bottleofsyrup
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    KaiVox22 wrote: »
    Pretty disgusted by this. Sent a ticket about getting a refund anyway since this is honestly no better than a scam...

    Same. Hopefully we get them back so I can save them toward the Elk Mount.
  • Glaiceana
    Glaiceana
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    Yeah I wish I hadn't spent crowns on this, my boyfriend wishes the same, not only because it's not dyeable, but more because we can get basically the same thing in game for free, which we hadn't realised. The Crown store one just has a bit of twig in it :D If I could have a refund I would. I got both hoods in my first 9 New Life Festival boxes...
    Edited by Glaiceana on December 17, 2016 12:08PM
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  • bottleofsyrup
    bottleofsyrup
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    Glaiceana wrote: »
    Yeah I wish I hadn't spent crowns on this, my boyfriend wishes the same, not only because it's not dyeable, but more because we can get basically the same thing in game for free, which we hadn't realised. The Crown store one just has a biy of twig in it :D If I could have a refund I would. I got both hoods in my first 9 New Life Festival boxes...

    I didn't either. That probably would've stopped me too, had I realized, and the in-game ones actually work (can be dyed).
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