change country in account

jehens

Hi!
I moved from Switzerland to the United Kingdom a while ago. Now that I have only bank accounts in GBP I would like to change my country in the account so I can finally extend my membership properly. I tried to ask that in the german forum and have also opened a german ticket at the german speaking helpline. After one week I didn't receive there any answer or help, neither in the forums nor on the ticket itself. Maybe someone here in the english forum might help me with that?

ZOS_CoriJ

Please leave your ticket number here if you're still in need of assistance. This is a relatively quick change for Support to do, but does require that you get back in touch. If you haven't responded already since their last ticket please be sure your reply to it. Keep in mind we cannot assist with this matter from the forums.

jehens

Hi and thank you for the fast reply. In the german forum I didn't receive an answer in a whole week...
ticket number is 161128-000798 - I updated the ticket with english translation of my issue as described above.

ZOS_CoriJ

It looks like this has already wrapped up. If you need further assistance, please reply to the email received.