Cannot log out to character select screen since update!

Ilawynde

@ZOS_GinaBruno @ZOS_JessicaFolsom

My char goes through the usual 9 second countdown but just sits there when it reaches zero.
Having to restart console on each logout attempt to change characters!

Please look into!

NA Server XBOXONE

GT Ilawynde

xXMichonneXx

Me too

nexxus_ESO

This just happened to me as well, XB1 NA.

Poss

Same and every time I try log back in it says character already in use or something

ZOS_GinaBruno

Thanks guys. We're working on a fix for this, but in the meantime you'll need to force quit the game from the dashboard, then log back in to reach the Character Select screen.

Ilawynde

Thank you!

Ozstryker

This happens to me occasionally on PC EU, Happens when I am useing a controller, logging out useing m+k works fine...

Number_51

Awesome! Really looking forward to force quitting/restarting the game 10 times a day on PS4 (starting tomorrow) while I cycle through characters to do banking, writs, hirelings. Hopefully it'll last a full month till we get the next console patch.

nexxus_ESO

Logging out to character screen seems to work if you go to a town that doesn't have the 10 second timer, so you might try that until it's fixed. (Still a huge pain in the rump though...)

vyndral13preub18_ESO

nexxus_ESO wrote: »

Logging out to character screen seems to work if you go to a town that doesn't have the 10 second timer, so you might try that until it's fixed. (Still a huge pain in the rump though...)

I know this has nothing to do with the problem, but it has always been odd to me that some of the places have this and some dont. When i use to have a bunch of horses to feed, id always park the toons i wasnt playing much next to a horse trainer with no timer.

NewBlacksmurf

I cannot log out either. Tired a hard reset....got back in...same results

Something is wrong with this update.
Ticket# 161129-001387

Edit:
So do u all even test stuff. Work around is to quit the game app????!!!???
You do realize we get the your account is already logged in issue and then have to further wait @ZOS_GinaBruno

borgking

funny how the updates are always meant to improve the game and yet....ALWAYS creates other problems

Jaavaa

It's a f..... bad joke ZOS. What's wrong with the developers. If you can't check your Patches, give us an Testserver for the consoles. Are we worse than the PC customers? Are you kidding us?

NewBlacksmurf

In addition to the log out issues, the game keeps kicking me saying I'm not on Xbox live (old issue from One Tamriel)

HaloGod

Does anyone know of a "safe area" where the countdown doesn't happen in belkarth/craglorn? I have several toons parked there for writs and can't find one.

Jazbay_Grape

It's been sporadic for me. Sometimes I'm able to log out normally and others I'm not. It doesn't seem to be related to any specific location.

DPShiro

Just type /logout until it's fixed.

HaloGod

DPShiro wrote: »

Just type /logout until it's fixed.

Still gives the counter.

There's definitely certain spots that never give me the counter. IE: standing in front of the woodworker in Shornhelm. However standing next to the Shornhelm wayshrine gives the counter...go figure.

Jaavaa

DPShiro wrote: »

Just type /logout until it's fixed.

Doesn't helps for me. The 10 Seconds counts down and then nothing happens.

NewBlacksmurf

HaloGod wrote: »

DPShiro wrote: »

Just type /logout until it's fixed.

Still gives the counter.

There's definitely certain spots that never give me the counter. IE: standing in front of the woodworker in Shornhelm. However standing next to the Shornhelm wayshrine gives the counter...go figure.

The counter isn't a bug tho.

It works if you just open the chat log and type /logout

TequilaFire

I had this problem today on PS4, after I used a wayshrine to travel to a different location I could log out.

Riga_Mortis

Can confirm /logout works even with the countdown on console.

HaloGod

NewBlacksmurf wrote: »

HaloGod wrote: »

DPShiro wrote: »

Just type /logout until it's fixed.

Still gives the counter.

There's definitely certain spots that never give me the counter. IE: standing in front of the woodworker in Shornhelm. However standing next to the Shornhelm wayshrine gives the counter...go figure.

The counter isn't a bug tho.

It works if you just open the chat log and type /logout

I stand corrected as I didn't let the countdown actually go to zero. This works for me. Thanks DPShiro.

lardvader

vyndral13preub18_ESO wrote: »

nexxus_ESO wrote: »

Logging out to character screen seems to work if you go to a town that doesn't have the 10 second timer, so you might try that until it's fixed. (Still a huge pain in the rump though...)

I know this has nothing to do with the problem, but it has always been odd to me that some of the places have this and some dont. When i use to have a bunch of horses to feed, id always park the toons i wasnt playing much next to a horse trainer with no timer.

Yeah Belkarth for instance - think it's time to give this town a proper city status.

Cerbolt

It's happening to me on ps4 as well. It'll do the logging out count down and then nothing. Did they even bother to test this?

worsttankever

HaloGod wrote: »

Does anyone know of a "safe area" where the countdown doesn't happen in belkarth/craglorn? I have several toons parked there for writs and can't find one.

Davon's Watch worked for me.

ZOS_GinaBruno

Another alternative that will allow you to instantly log out is if you visit a city like Elden Root, Mournhold, Daggerfall, etc. We are continuing to work on fixing this issue, also.

CREEP

I'm sorry but this is finally a bug that effects the way I play ESO significantly. A fix as is so often said, "coming in a future update" is not going to cut it for me. ESO Plus is set to renew on the 13th. You have until then to get it fixed.

TruthSeeker

HaloGod wrote: »

NewBlacksmurf wrote: »

HaloGod wrote: »

DPShiro wrote: »

Just type /logout until it's fixed.

Still gives the counter.

There's definitely certain spots that never give me the counter. IE: standing in front of the woodworker in Shornhelm. However standing next to the Shornhelm wayshrine gives the counter...go figure.

The counter isn't a bug tho.

It works if you just open the chat log and type /logout

I stand corrected as I didn't let the countdown actually go to zero. This works for me. Thanks DPShiro.

Doesn't work for me. The counter still gets stuck at 0.

TheUrbanWizard

When this happens I zone out then logout, usually works

johu31

CREEP wrote: »

I'm sorry but this is finally a bug that effects the way I play ESO significantly. A fix as is so often said, "coming in a future update" is not going to cut it for me. ESO Plus is set to renew on the 13th. You have until then to get it fixed.

It's a big deal for me too. Swapping in and out of characters just became a longer chore.