Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
You do not qualify for this product
ockaseb14_ESO
Soul Shriven
I played in beta, never bought the game until this weekend but still had the beta created account.. I bought it via steam (gold version). I had a couple of extra codes for in game stuff, like the loot crate imperial version add on and the adventurer pack. Both of those keys give me the " You do not qualify for this product" error. We get the same error on my wife's account. Any ideas on how to fix it ?
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ZOS_CoriJ✭✭✭✭✭If you are getting a 'do not qualify' the codes that usually indicates that you have a different version of the client (such as the non-steam version or consoles). It is also possible that these codes have expired. The best thing to do would be to contact Support and provide the codes along with what account you are attempting to apply it to. Keep in mind that if it is incompatible or expired there may not be anything that can be done.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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BigDog969Soul ShrivenIt seems the Loot Crate code is not compatible with the Steam version of the game.0
